Summa Health System Reviews

Updated February 28, 2015
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Summa Health System President and CEO Thomas J. Strauss
Thomas J. Strauss
29 Ratings

8 Employee Reviews

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  1. Hostile Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Thrapist in Akron, OH
    Current Employee - Thrapist in Akron, OH

    I have been working at Summa Health System

    Pros

    Fairly good benefits. Some good colleagues. Many nice patients.

    Cons

    Poor management
    Blaming culture
    Rude and unprofessional treatment of employees by management
    Mistrust of management by employees
    No opportunities for advancement
    Serious problem with favoritism
    Favored employees can treat patients and colleagues unprofessionally and not suffer consequences
    Consistent notice of errors, no acknowledgement of good work. Very disheartening.
    No raises

    Advice to ManagementAdvice

    Adhere to the same standards that you expect of employees. YOU are Summa too!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. Not for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Summa Health System

    Pros

    Comparable pay scale and benefits

    Cons

    I would like to say Summa is like any other big hospital system, but they're not. I've worked for major systems in Virginia and in each of the hospitals that they took over. They were great places before Summa came in. Employees feel management is out to get them and they're not wrong.

    Advice to ManagementAdvice

    Quit acting like the gestapo

    Doesn't Recommend
    No opinion of CEO
  3. Obsolete software development and incompetent management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer Analyst in Akron, OH
    Former Employee - Programmer Analyst in Akron, OH

    I worked at Summa Health System full-time (more than a year)

    Pros

    3 weeks of PTO
    Good health insurance
    Centrally located in Akron near freeways

    Cons

    Very high-stress environment due to bad processes and entrenched employees.
    "Good 'ol boy network" in full force. New employees are expected to serve those with seniority regardless of experience or ability. Extreme incompetence in business analysis and project management due to poor quality employees. Software development managers are non-technical and responsible for a hostile work environment.
    Very unfriendly, unhappy co-workers who never want to hang out after work and won't even give you a ride if your car breaks down.
    Too many uneducated or low-performing employees working in technical positions, and promoted based on seniority rather than ability.
    Managers are former business analysts who know the healthcare system but not software development. Salaries all over the place.
    The development department has no methodologies or rhyme or reason for doing things--they just react. They do nothing but respond to program aborts every morning because the source code is a mess, written by questionable programmers, and nothing is ever done to clean it up and improve it for the long term. Instead, aborts are handled day by day with endless bandaids.
    New employees are blamed for failures, entrenched employees are given a free pass over and over again.
    If you confront an entrenched employee who has the ear of a manager, prepare to be given the boot as soon as the opportunity arises.
    Program updates moved into production without ANY testing. No QA department! Despite the fact that software breaks continuously and people are relying on their claims to be processed and ID cards to be printed. Nothing is ever done, just more bandaids. Deep wounds are never treated.

    Advice to ManagementAdvice

    Stop turning a critical eye away from entrenched employees and middle managers who are performing poorly and running out good people. There's a reason they've been there for 15+ years while more talented people have left. And there's a reason why CMS censored you--it was absolutely needed, based on how claims were being botched. Spend some time in IT and be educated on the broken processes that led to this situation.

    Doesn't Recommend
    Negative Outlook
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  5. 1 person found this helpful

    Employees aren't valued

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator in Akron, OH
    Former Employee - Coordinator in Akron, OH

    I worked at Summa Health System full-time (more than 5 years)

    Pros

    Supportive co-workers; organized volunteer opportunities.

    Cons

    Where to begin? I loved being here the first three years; it was a more positive environment than the hospital system I'd come from. Gradually they wore us down. No raises for three years - based on patient ratings, not finances, which isn't fair to administrative employees. Consistently told by management we were lucky to have jobs. In the lowest pay bracket for my job with ten years experience. Very underhanded way of dealing with employees; top management very secretive, with middle managers practically flaunting their "inside" knowledge as to who was next on the chopping block. Poor compensation for employees, and an overpaid administration. One example: Nursing Administrator makes $600,000 a year. No one at Summa contributes enough to the system to earn that much money. How many jobs could be saved by taking back $500K of that?

    Advice to ManagementAdvice

    Don't call yourself a "health system" when all you do is make people sick.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. RN, BSN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RN, BSN Med/Surg in Akron, OH
    Former Employee - RN, BSN Med/Surg in Akron, OH

    I worked at Summa Health System full-time (less than a year)

    Pros

    Close to home. Got to wear whatever color scrubs you wanted.

    Cons

    Extremely stressful, Patient to RN ratio was 10/1. No teamwork. Co-workers clicky and gossipy.

    Advice to ManagementAdvice

    Hire more qualified nurses.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. I was told my first day that I shouldn't "dress" the way I was that no one would like me. I was dressed business casual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - A/P Clerk in Akron, OH
    Former Employee - A/P Clerk in Akron, OH

    I worked at Summa Health System full-time (less than a year)

    Pros

    they have good health insurance

    Cons

    not a very family oriented company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. Understaffed in every department except Executive suites.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Records Department
    Current Employee - Medical Records Department

    I have been working at Summa Health System full-time (more than 3 years)

    Pros

    Nice people to work with and conveniently located. Decent medical benefits.

    Cons

    Pay well below market, no raises or bonuses in 4 yrs (except for management). Contribution to 403K is quite low. PTO means you have to earn paid holidays. No room for advancement. Upper management expects miracles and over works everyone.

    Advice to ManagementAdvice

    Have reasonable quotas and departmental goals. Pay based on the real market value of employees and more people will stick around. If executives get raises or bonuses ALL employees should too.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful

    Worst Place I have ever worked.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Naa in Akron, OH
    Former Employee - Naa in Akron, OH

    I worked at Summa Health System full-time (more than a year)

    Pros

    There are no "Pros." There is so much dead wood currently there that getting anything done is impossible.

    Cons

    Tons of "racial cards" sexual harassment,
    Example, sleep with me or your fired. Try to discipline someone for using the Lords name in vein and the individual who spoke these words gets away and the person who was offend gets fired.

    Advice to ManagementAdvice

    You need to listen to your subordinates. When one tells you there is an issue or security breach, you need to fix it. Not fire the person for letting you know .

    Doesn't Recommend
    Negative Outlook

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