Sun Life Reviews

Updated July 23, 2015
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Sun Life CEO Dean Connor
Dean Connor
12 Ratings

Pros
  • Variety of experience; good benefits (in 22 reviews)

  • Respectful and professional work environment (in 19 reviews)

Cons
  • Very strong politics especially when you start dealing with senior management (in 13 reviews)

  • Not many opportunities for advancement, Salary increases very minimal, too many senior managers (in 6 reviews)

More Pros and Cons

48 Employee Reviews

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  1. Operation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sun Life

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Famous name, big corporate in vn

    Cons

    salary sucks, they only hire COCC


  2. Helpful (1)

    Horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sun Life

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There is nothing good about this place

    Cons

    Work environment, hours, racist, worst work ethic ever

    Advice to Management

    Change everything about this company, it's a disgrace.


  3. Helpful (1)

    Worst Company I've Ever Worked for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sun Life full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    very generous vacation time policy

    Cons

    unethical, don't care about their people or customers, make big changes without thinking of future impacts


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Boring. Crappy company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RLDP
    Current Employee - RLDP

    I have been working at Sun Life full-time (More than a year)

    Approves of CEO
    Approves of CEO

    Pros

    -good work life balance -people are generally really nice

    Cons

    -slow moving -not for ambitious people -where dreams go to die


  6. Helpful (2)

    Worst place to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Short Term Disabilities Claims Associate in Portsmouth, NH
    Former Employee - Short Term Disabilities Claims Associate in Portsmouth, NH

    I worked at Sun Life full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There are no pros to working there.

    Cons

    Work Load is too much for the claims examiners. Management consistantly makes employees feel worthless. If you do not complete the work they want or if you ask for help. Management will find a reason to write you up. Management leaves on time while the employees are forced to stay and complete claims.

    Advice to Management

    Your STD department has such high turnover because the supervisors are incompetent slave drivers


  7. Helpful (5)

    Sun Life US - If you're looking for a positive culture or you're seeking challenging and rewarding work - look elsewhere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Wellesley, MA
    Current Employee - Anonymous in Wellesley, MA

    I have been working at Sun Life full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The benefits and vacation structure are great, and for most of the business areas there is a great work-life balance available for the majority of employees. Compensation is generally in-line with the industry, but varies highly depending on your manager and business unit. The majority of peers and co-workers are very friendly and there's a good sense of team.

    Cons

    The company's larger corporate organization in Canada is extremely stable and consistent. However, the US organization has seen a great deal of uncertainty, strategic direction shifts, and reductions in business lines over the past several years. Future direction and stability in the US is extremely uncertain, and clear communication from senior management is non-existent. The US organization thrives on form over substance, and opportunities do not exist for hard-working, honest, and talented employees. The most talented team members are singled-out and minimized by managers that do not understand the subject matter or responsibilities of the teams they are managing. Who you know is definitely more important than what you know. Hence all the other reviews here describing that the most talented people leave. (this is absolutely accurate) If you're looking for punching the clock and low demands on your time and skills, this might be a great fit. But if you're looking for challenging and rewarding work, Sun Life might not be the place for you.


  8. Helpful (1)

    Poor morale and uncertainty of the future plague workplace

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wellesley, MA
    Former Employee - Anonymous Employee in Wellesley, MA

    I worked at Sun Life full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible work/life balance where people felt comfortable leaving early or coming in late if they needed to attend to personal business. Free parking and self-contained campus.

    Cons

    Awful morale. They tend to keep people around who are terrible employees because they are afraid of getting rid of them. In all my years, I have never seen an environment where people could basically get away with anything and not have consequences. Everyone walks around expecting the place to be closed at any time. Horrible brand recognition where "no one still knows your name." No opportunity at all for advancement.

    Advice to Management

    Corporate structure and environment in Canada is completely different from US. Need to work on US workplace and morale, if you want to continue operating in the US.


  9. Helpful (3)

    The company is going down. Do no work for it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Actuarial Analyst in Wellesley, MA
    Former Employee - Assistant Actuarial Analyst in Wellesley, MA

    I worked at Sun Life full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good location, has complementary parking.

    Cons

    Terrible management. Lots of micro-managers. They don't have a fair/effective performance evaluation system. A lot of office politics going on and there's no good working ethic. The company sold out most of its major business and outsourced lots of functional areas. Therefore, it has frequent lay-offs.


  10. Helpful (1)

    Over promised, under delivered

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Sales Representative
    Current Employee - Group Sales Representative

    I have been working at Sun Life full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Reorganizing for the better, but unrealistic about damage past 5 years of poor service and uncompetitive pricing has done in certain markets

    Cons

    Internally a mess. Can't deliver strong service or competitive pricing.

    Advice to Management

    Give local regions and office some autonomy in local markets. Current comp/incentive plan has take aways that reps have no control due to uncompetitive pricing and no point of sale flexibility.


  11. Incompetence, inefficient management, in a Mad Men-like environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Wellesley, MA
    Former Contractor - Anonymous Contractor in Wellesley, MA

    I worked at Sun Life as a contractor

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Honestly, I can't think of any reason I'd ever suggest an intelligent person to go work there.

    Cons

    I was at Sun Life on a short contract, and was very disappointed with my experience. I was worked to the bone, never allowed my legal breaks and was questioned when I left to take even a half-hour lunch. My experience and expertise was constantly questioned, and I felt like asking why they even hired me.

    Advice to Management

    Advice to Canada: come to the US. Evaluate your management - from AVP's to general managers. You will find major problems. Moral is very low; something needs to be done.



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