Sun Life

www.sunlife.com

Sun Life Reviews

Updated January 19, 2015
Updated January 19, 2015
326 Reviews
3.3
326 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sun Life CEO Dean Connor
Dean Connor
67 Ratings

Review Highlights

Pros
  • Variety of experience; good benefits (in 22 reviews)

  • Flexibility and work environment are extremely positive (in 19 reviews)


Cons
  • Very strong politics especially when you start dealing with senior management (in 13 reviews)

  • Not many opportunities for advancement, Salary increases very minimal, too many senior managers (in 6 reviews)

More Highlights

58 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    Culture of hierarchy slows innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sun Life full-time

    Pros

    New CEO who knows the employee benefits business, which the US firm has staked its future on. Open to data analytics and innovation from designated individuals.

    Cons

    Firm has staked its future on voluntary benefits, but has few innovative products to break into a market dominated by industry leaders. Low salaries, inconsistent meritocracy, few innovative employee benefits products, few industry leading divisions except stop-loss and international. Corporate culture is so top down and job security is so tenuous due to the new CEO, cost cutting goals, adn constant reorganization that there is no room for the needed culture of firm-wide innovation that would help insure success.

    Advice to ManagementAdvice

    Reward according to innovation and performance. Reduce hierarchical/top down approach to strategies. Encourage experimentation at all levels of the firm. Encourage the making of mistakes, instead of allowing only top management and favored managers to experiment with new ideas. This will reduce the tendency for higher executives -- or those favored by senior leadership -- to practice blaming those with lower titles when mistakes -- the perquisite for innovation-- occur.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Excellent benefits, terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employee Benefits Internal Sales in Boston, MA
    Former Employee - Employee Benefits Internal Sales in Boston, MA

    I worked at Sun Life full-time (more than a year)

    Pros

    The benefits at this company were excellent, from vacation time to health care. Employees are great people who work hard and try to better the company.

    Cons

    Management at multiple positions do not have experience in the Employee Benefits Industry. The Internal desk has 4 managers, none of which know the products or industry, as they all started in 2013. They do not know what is best for the company because they have not been in the industry long enough, makes for some frustrating decisions. Head of Internal "Sales" team is a lifelong underwriter with 0 sales experience.

    Advice to ManagementAdvice

    Learn the product and industry trends instead of micro-managing dial numbers. Promote and hire people from within the industry who know the trends and approach to selling.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Politics of a regime change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sun Life full-time (more than 8 years)

    Pros

    Ability to work from home. Work-life balance is excellent. Substantial vacation time. Good exit packages when layoffs occur. If you're complacent you can stay here for a long time.

    Cons

    Yearly layoffs and they often occur around the holidays. They've been eliminating older employees for years now. If you're over 50 you're on the chopping block.

    Office culture in Canada is night and day compared to US. Folks in CA like their job and they're proud of the company. People in the US show up for a pay check and often wonder if they're part of the next round of layoffs.

    Office politics is brutal. Lots of large personalities here with no room for growth making pretend that this is corporate America. Several managers/Dir/AVP's are brutal to work for. Clearly they are "lifers" and not happy about it and feel the need to treat employees very poorly.

    Regime changes, SLF loves to bring in flunkies from other organizations such as Bank of Montreal or Lincoln Financial. They should try to minimize the potential impact and only bring on one employee from another firm, not the entire "click."

    Advice to ManagementAdvice

    Start running the company as one, not separate entities.

    Don't ever buy a stadium and then lay off 3500 employees the next day.

    Stop laying off US employees annually. Stop layoffs at Christmas.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Pays the bills if you don't mind being zombified

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Developer/Analyst in Wellesley Hills, MA
    Current Employee - Senior Software Developer/Analyst in Wellesley Hills, MA

    I have been working at Sun Life full-time (more than 3 years)

    Pros

    Work-life balance? 70% of the development and BSA staff are doing nothing most of the time while Project Management and SVPs bicker and play politics. Salaries are competitive and there is opportunity for advancement if you are good at politics (not your job). The problem with work/life balance here is a lack of challenging work, actually. On-campus gym was a big plus for me.

    Cons

    Culture is absolutely soul-destroying if you care about your work in any way.

    Advice to ManagementAdvice

    Good luck!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Lame

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sun Life full-time

    Pros

    I would say that there's a lot of excitement in the beginning. Lots of training and such. However one quickly realizes that the company is a horrible place to work.

    Cons

    Frequent layoffs and no room for growth. Employees are treated like cattle, not people. Not happy.

    Advice to ManagementAdvice

    Get a grip.

  7.  

    Great start to my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Database Administrator in Framingham, MA
    Former Employee - Database Administrator in Framingham, MA

    I worked at Sun Life

    Pros

    Good people, right off of 128 - the location was a big part of why I chose to work there

    Cons

    Too many people - easy to get lost in the shuffle. If you're looking for career advancement go somewhere smaller

    No opinion of CEO
  8.  

    This was a horrible working experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Wellesley Hills, MA
    Former Employee - Anonymous Employee in Wellesley Hills, MA

    I worked at Sun Life

    Pros

    Decent Salary
    Good Location
    Employee's good to work with

    Cons

    Lack of compassion from Management
    Management did not listen to employees
    Management would say one thing and do another
    Blame first ask questions later atmosphere

    Advice to ManagementAdvice

    Show Employee's more respect

    Doesn't Recommend
  9.  

    Group Insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Windsor, CT
    Current Employee - Anonymous Employee in Windsor, CT

    I have been working at Sun Life

    Pros

    The people that work here are very nice, but incredibly scared of th on-going lay offs in the organization.

    Cons

    There are a lot of problems with this group. They have people who are clearly not qualified in senior positions. There is a "good old boys" network at management levels. Women do not get same treatment. You need to question whether employees are treated fairly in the organization.

    Advice to ManagementAdvice

    Re-evaluate the management group

    Doesn't Recommend
    Disapproves of CEO
  10.  

    group insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Windsor, CT
    Current Employee - Anonymous Employee in Windsor, CT

    I have been working at Sun Life

    Pros

    flexible work schedule
    decent work station
    little micromanagement

    Cons

    little to no opportunity for advancement
    little to no training. learn as you go.
    little motivation to excel (see above regarding zero opportunity for advancement)
    stale environment
    review process is stunted

    Advice to ManagementAdvice

    Forget status quo and start recognizing your internal talent. Treat them accordingly. You'd be surprised what you'd see out of them.

    Doesn't Recommend
    No opinion of CEO
  11.  

    not the best not the worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Sun Life

    Pros

    You get a great Discount

    Cons

    you really have nowhere to go

    Advice to ManagementAdvice

    open your eyes

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