Sun Life Reviews

Updated July 30, 2014
Updated July 30, 2014
288 Reviews

3.3
288 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sun Life CEO Dean Connor
Dean Connor
54 Ratings

Review Highlights

Pros
  • The work environment is fast-paced, accommodating, and comfortable (in 18 reviews)

  • Good benefits, nice clean offices (in 18 reviews)


Cons
  • Very strong politics especially when you start dealing with senior management (in 13 reviews)

  • once you hit mid career, opportunities for advancement evaporate (in 5 reviews)

More Highlights

53 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Politics of a regime change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sun Life full-time for more than 8 years

    Pros

    Ability to work from home. Work-life balance is excellent. Substantial vacation time. Good exit packages when layoffs occur. If you're complacent you can stay here for a long time.

    Cons

    Yearly layoffs and they often occur around the holidays. They've been eliminating older employees for years now. If you're over 50 you're on the chopping block.

    Office culture in Canada is night and day compared to US. Folks in CA like their job and they're proud of the company. People in the US show up for a pay check and often wonder if they're part of the next round of layoffs.

    Office politics is brutal. Lots of large personalities here with no room for growth making pretend that this is corporate America. Several managers/Dir/AVP's are brutal to work for. Clearly they are "lifers" and not happy about it and feel the need to treat employees very poorly.

    Regime changes, SLF loves to bring in flunkies from other organizations such as Bank of Montreal or Lincoln Financial. They should try to minimize the potential impact and only bring on one employee from another firm, not the entire "click."

    Advice to ManagementAdvice

    Start running the company as one, not separate entities.

    Don't ever buy a stadium and then lay off 3500 employees the next day.

    Stop laying off US employees annually. Stop layoffs at Christmas.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Pays the bills if you don't mind being zombified

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Developer/Analyst  in  Wellesley Hills, MA
    Current Employee - Senior Software Developer/Analyst in Wellesley Hills, MA

    I have been working at Sun Life full-time for more than 3 years

    Pros

    Work-life balance? 70% of the development and BSA staff are doing nothing most of the time while Project Management and SVPs bicker and play politics. Salaries are competitive and there is opportunity for advancement if you are good at politics (not your job). The problem with work/life balance here is a lack of challenging work, actually. On-campus gym was a big plus for me.

    Cons

    Culture is absolutely soul-destroying if you care about your work in any way.

    Advice to ManagementAdvice

    Good luck!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Lame

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sun Life full-time

    Pros

    I would say that there's a lot of excitement in the beginning. Lots of training and such. However one quickly realizes that the company is a horrible place to work.

    Cons

    Frequent layoffs and no room for growth. Employees are treated like cattle, not people. Not happy.

    Advice to ManagementAdvice

    Get a grip.

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  5.  

    Great start to my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Database Administrator  in  Framingham, MA
    Former Employee - Database Administrator in Framingham, MA

    I worked at Sun Life

    Pros

    Good people, right off of 128 - the location was a big part of why I chose to work there

    Cons

    Too many people - easy to get lost in the shuffle. If you're looking for career advancement go somewhere smaller

    No opinion of CEO
  6.  

    This was a horrible working experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Wellesley Hills, MA
    Former Employee - Anonymous Employee in Wellesley Hills, MA

    I worked at Sun Life

    Pros

    Decent Salary
    Good Location
    Employee's good to work with

    Cons

    Lack of compassion from Management
    Management did not listen to employees
    Management would say one thing and do another
    Blame first ask questions later atmosphere

    Advice to ManagementAdvice

    Show Employee's more respect

    Doesn't Recommend
  7.  

    Group Insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Windsor, CT
    Current Employee - Anonymous Employee in Windsor, CT

    I have been working at Sun Life

    Pros

    The people that work here are very nice, but incredibly scared of th on-going lay offs in the organization.

    Cons

    There are a lot of problems with this group. They have people who are clearly not qualified in senior positions. There is a "good old boys" network at management levels. Women do not get same treatment. You need to question whether employees are treated fairly in the organization.

    Advice to ManagementAdvice

    Re-evaluate the management group

    Doesn't Recommend
    Disapproves of CEO
  8.  

    group insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Windsor, CT
    Current Employee - Anonymous Employee in Windsor, CT

    I have been working at Sun Life

    Pros

    flexible work schedule
    decent work station
    little micromanagement

    Cons

    little to no opportunity for advancement
    little to no training. learn as you go.
    little motivation to excel (see above regarding zero opportunity for advancement)
    stale environment
    review process is stunted

    Advice to ManagementAdvice

    Forget status quo and start recognizing your internal talent. Treat them accordingly. You'd be surprised what you'd see out of them.

    Doesn't Recommend
    No opinion of CEO
  9.  

    not the best not the worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Sun Life

    Pros

    You get a great Discount

    Cons

    you really have nowhere to go

    Advice to ManagementAdvice

    open your eyes

  10.  

    Great People!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Administrator  in  Waterloo, ON (Canada)
    Former Employee - Client Services Administrator in Waterloo, ON (Canada)

    I worked at Sun Life as a contractor for more than a year

    Pros

    Great people to work with

    Cons

    Management is very disconnected form the ground floor.

    Advice to ManagementAdvice

    Listen to your workforce who are on the front lines

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Decent place to work, great to work in certain business units, high turnover in others because of poor leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)

    I have been working at Sun Life full-time for more than 5 years

    Pros

    Decent work/life balance and compensation, most non-management level staff are hard-working and great to work with.

    Cons

    Great company values are not reflected in workplace HR practices, staff are asked to show high initiative but managers show poor leadership in supporting staff, leading initiatives, and addressing problems. Managers either ignore these responsibilities or don't know how to do this. Little transparency in decision-making.

    Advice to ManagementAdvice

    Senior Mgt. has great intentions but no follow through, too much focus on short term results and too many resources (people and time) devoted to reporting to paint a pretty picture. Need to hire more managers at all levels who focus on more than just climbing the ladder, more than just discrediting others to make themselves look better, managers who are passionate about leading and positive change. The quality of the human resources and progress of the company will always be dependent on the quality of staffing decisions. Leaders need to focus more on these decisions and supporting staff, and more time leading; too much of the planning activities are delegated to lower level staff.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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