SunTrust

  www.suntrust.com
  www.suntrust.com

SunTrust Reviews in Atlanta, GA

Updated November 11, 2014
Updated November 11, 2014
895 Reviews
2.7
895 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
343 Ratings

Review Highlights

Pros
  • Great Company to work for, understand the importance of work life balance (in 42 reviews)

  • Good benefits regarding health insurance and 401K with company match (in 71 reviews)


Cons
  • upper management had a old south mentality not many other races in management (in 44 reviews)

  • Everybody from the branch manager down to the tellers are stressed which creates a negative atmosphere (in 32 reviews)

More Highlights

10 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great "do it for the team" culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Credit Risk Management in Atlanta, GA
    Current Employee - Retail Credit Risk Management in Atlanta, GA

    I have been working at SunTrust as an intern (less than an year)

    Pros

    Hours were not too demanding (compared to other banks), everyone is willing to help with any questions you may have, team environment, great company culture.

    Cons

    I found that I was not busy at all during some parts of the summer with no work to do, but then near quarter end the work piles on and seems as if it is never ending.

    Advice to ManagementAdvice

    Allow for interns to meet with other parts of the bank and see what other departments do and how they function.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Assistant in Atlanta, GA
    Former Employee - Accounting Assistant in Atlanta, GA

    I worked at SunTrust full-time (more than 10 years)

    Pros

    stable job.was always treated fairly

    Cons

    some of the managers are out to make a good name for theirselves

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Like working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Banker in Atlanta, GA
    Current Employee - Commercial Banker in Atlanta, GA

    I have been working at SunTrust full-time (less than an year)

    Pros

    Internal re focus to better align people skills to target market. I like the direction this position is going.

    Cons

    The internal systems seem to be a mis-mash of programs. Nothing seems to pull data together with ease. This isn't much different than other banks I've worked for but it would be nice for a financial institution to keep up with our client base with respect to systems.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company with lots of opportunities if you are willing to work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - GVP in Atlanta, GA
    Former Employee - GVP in Atlanta, GA

    I worked at SunTrust full-time (more than 5 years)

    Pros

    Great growth opportunities within the corporate organization

    Cons

    periodic layoffs due to market conditions

    Advice to ManagementAdvice

    Grow the company into additional markets as SunTrust has a good product offering and competes well against other larger banks.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    SunTrust was a very good employer and my employment there was a very positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at SunTrust full-time (more than 10 years)

    Pros

    The people that I worked with are a great group of professionals. Many opportunities to utilize your skills to make a difference for the team.

    Cons

    Typical challenges of a very big company - navigating the organization to get things done.

    Advice to ManagementAdvice

    Listen to what the feedback from employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great place to work and to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at SunTrust

    Pros

    Lots of change happening, new management philosophy and approach

    Cons

    Perhaps a little slow to implement great ideas

    Recommends
    Approves of CEO
  8.  

    Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at SunTrust

    Pros

    A solid company with a long history dating back to the late 19th-century. Excellent benefits package.

    Cons

    Too many internal mergers that interfere with tracking and measuring productivity for enterprise technology.

    Advice to ManagementAdvice

    Ask your employees on the front lines for their candid observations before making decisions.

    Recommends
    No opinion of CEO
  9.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Applications Developer III in Atlanta, GA
    Current Employee - Applications Developer III in Atlanta, GA

    I have been working at SunTrust

    Pros

    Great benefit. One of the few companies with 401K and retirement benefits. I will recommend Suntrust to anyone. Good luck.

    Cons

    This company has many processes and procedures that must be followed before any application can be released to production. Sometimes it could be frustrating.

    Advice to ManagementAdvice

    Good leadership. I worked with a great team. One of the few companies with 401K and retirement benefits. I will recommend Suntrust to anyone. THe senior management is good.

    Recommends
    Approves of CEO
  10.  

    SunTrust is a great place to work and build a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Financial Services Representative in Atlanta, GA
    Current Employee - Financial Services Representative in Atlanta, GA

    I have been working at SunTrust

    Pros

    good company, strong fundamentals, good culture and lots of opportunity. If you are ambitious it will be recoanized and usually quickly.

    Cons

    There really are none, except it can feel like you are removed from managment...especially upper management at times. The computer systems are old...very old. Branch Managers do exactly what they are told and there is little room to inovation or thinking outside the box. it's kind of a do what you are told culture. if you are a few mintues late to work, you will get writen up and someone will read the company policy on being late. you get treated like a child and that's becuase most assistant managers are only doing thier job because they are waiting to get promoted to another department outside of retail.

    Advice to ManagementAdvice

    let the little guys know what is going on. Please, please, please upgrade the computer systems in the retail bracnhes. It's old, antiquated, and no one likes using them. Even clients recognize this.

    Recommends
    Approves of CEO
  11.  

    A wonderful company to work for !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Branch Manager in Atlanta, GA
    Current Employee - Branch Manager in Atlanta, GA

    I have been working at SunTrust

    Pros

    Great people ! Great learning experience ! Serious about good customer service ! SunTrust has a superb training program designed to develop the best professionals in the banking industry.

    Cons

    Not having enough support from upper management when extremely necessary. Sometimes you are out on your own. It could be isolated to my area, but communicating the real issues sometimes seems like career suicide.

    Advice to ManagementAdvice

    Help the branches in need of new equipment and full staff.

    Recommends
    Approves of CEO

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