SunTrust

www.suntrust.com

SunTrust Reviews

Updated January 29, 2015
Updated January 29, 2015
932 Reviews
2.7
932 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
354 Ratings

Review Highlights

Pros
  • Great Company to work for, understand the importance of work life balance (in 42 reviews)

  • Good benefits regarding health insurance and 401K with company match (in 71 reviews)


Cons
  • upper management had a old south mentality not many other races in management (in 44 reviews)

  • Everybody from the branch manager down to the tellers are stressed which creates a negative atmosphere (in 32 reviews)

More Highlights

535 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    A Good Regional Bank with Challenges for Promotion and Strong Emphasis on Expense Controls

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust

    Pros

    The benefits are probably the best with comparable regional banks. The Teammates as they refer to employees are a pleasure to work with and I consider many as my friends.

    Cons

    The Bank tends to make it challenging to get promoted in your department as many managers prefer a good employee to remain at their job function as more important than given the opportunity to gain new skills and move up within a department. Most senior level management stay in their positions for a long period of time which does not promote career growth. Strong expense controls is a primary factor at the Bank which results in never enough teammates. They tend to prefer teammates to work long hours and weekends than hiring more people.

    Advice to ManagementAdvice

    Please invest in your teammates and career growth regardless of location so employees don't have to relocate to Atlanta for senior level positions. Lighten the expense controls and hire more people within departments so employees aren't stressed by working long hours and weekends. One person should not be responsible of doing the same job as five people. The Bank should transcend a strong sense of vision throughout the Organization.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    This company is solid and stable to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker II in Richmond, VA
    Current Employee - Personal Banker II in Richmond, VA

    I have been working at SunTrust full-time (more than a year)

    Pros

    You truly get a opportunity to meet amazing people who values your help and guidance.

    Cons

    The retail side of Suntrust I adopting more of the Bigger bank mentalities in terms of sales sales sales mindset

    Advice to ManagementAdvice

    Focus more on quality vs quantity of service

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    The company as a whole cares very little for its employees and their career advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller Coordinator in Nashville, TN
    Current Employee - Teller Coordinator in Nashville, TN

    I have been working at SunTrust full-time (more than a year)

    Pros

    The hours are nearly unbeatable. The benefits are average (though vacation time is below average for the industry).

    Cons

    Upper management seems to care very little about the employees. The systems used are outdated and slow. The products and services offered are nothing special. Positions and responsibilities are misleading.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Great Atmosphere!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Atlanta, GA
    Current Employee - Intern in Atlanta, GA

    I have been working at SunTrust

    Pros

    I only interned for the Summer, but the people here are great to work with. Most are open to ideas and create an environment where you can ask questions.

    Cons

    Overall the company still has a fairly conservative corporate vibe.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Needs Technical Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust

    Pros

    Close knit teams. Technical teams drive towards producing well thought out and designed solutions to line of business needs.

    Cons

    Senior technical leadership is from a technical background. This causes mixed priorities in the technical direction of the project delivery teams.

    Advice to ManagementAdvice

    Listen to your subordinates and value their opinion.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust

    Pros

    opportunity to understand and learn about the banking industry

    Cons

    Not a lot of opportunity for overtime hours

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    fraud investigator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust

    Pros

    interesting work and good work environment.

    Cons

    Pay seems below industry standards

    Advice to ManagementAdvice

    Follow through on comments of taking care of and enriching employees well being,

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Ehh...Pros and Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust

    Pros

    Leadership is getting better and opportunities exist to move into different positions throughout the bank.

    Cons

    Lack of strategy and good management throughout the bank. Stealth cuts to staff across the bank. Poor execution.

    Advice to ManagementAdvice

    Set an overarching strategy for the bank, then go and achieve it by setting long term plans and executing.

    Recommends
    Positive Outlook
    Disapproves of CEO
  10.  

    Great culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker IV
    Current Employee - Personal Banker IV

    I have been working at SunTrust full-time (less than a year)

    Pros

    Competitive pay, good compensation for a job well-done, and great culture.

    Cons

    Only two weeks paid vacation.

    Recommends
    Positive Outlook
  11.  

    Average Corporate Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust full-time (more than 3 years)

    Pros

    Great environment for conservative individuals. Great if you are just starting a career and want a taste of corporate culture.

    Cons

    Hard to navigate barriers unless you have guidance from within.
    No diverse executive leadership.
    Incentive is to keep high-value teammates at low cost (less pay, more work).
    Technology and business units have gaps that are apparent during delivery.

    Advice to ManagementAdvice

    Focus should be on "advancing the business to meet the needs of today's customers before it is too late and the cost is too high".

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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