SunTrust Reviews

Updated March 26, 2015
64 reviews filtered by
  • Any Location
  • Any Job Title
5.0
64 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
376 Ratings

64 Employee Reviews

Sort: Popular Rating Date
  1. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in Atlanta, GA
    Former Employee - Human Resources in Atlanta, GA

    I worked at SunTrust

    Pros

    Bank holidays, good growth opportunity for top talent, decent leadership development programs.

    Cons

    Too many org structure changes, not really a pay for performance culture unless you're in a revenue generating role.

    Advice to ManagementAdvice

    Reinstate annual bonus/incentive program for all employees not just employees in revenue generating roles or for employees in certain pay grades.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust

    Pros

    The company is well aligned from the executive level to the branch level. This is a purpose driven company that approaches client interactions very differently from other banks. The exoectations are high, but attainable.

    Cons

    High expectations for branches. Opportunities for advancement beyond branch management are limited.

    Advice to ManagementAdvice

    Pick one performance measure and stick with it.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Nicest people ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Fort Lauderdale, FL
    Former Employee - Vice President in Fort Lauderdale, FL

    I worked at SunTrust

    Pros

    The nicest people in the world work at SunTrust. TRULY, authentically nice. SunTrust switched from a mission statement to a PURPOSE drive company in early 2013 and the concept and ideology were well supported and well embraced. PLEASE review SunTrust's purpose statement before every interview: it is what this company lives by and the cornerstone of its culture. VERY IMPRESSIVE and again, authentic. It was a privilege to work for SunTrust Bank!

    Cons

    Low pay; very difficult to migrate through the organization (even vertically) without specific industry experience. IE: If you had Commercial Lending experience AND were successful in your role, it was still very difficult to be considered for a role in Treasury Mgt, for ex, simply because you did not have Treasury experience. Sad to say, the company lost/looses a lot of talent because they don't promote, reward and recognize talent more actively from within. SunTrust also lacks a 'Leadership Track' or internal mentoring & performance management program that outlines what needs to be done (Knowledge. Skills, Abilities, Licensing, et al.) to move to a new business line or role. Like most companies, at mid management and below its a case of who you know/who likes you rather than how ambitious and skilled you may be to move to the next level or the next business line.

    Advice to ManagementAdvice

    Please see above. There is such great talent that LEAVES SunTrust - its puzzling! You are a superior company in many ways - but people management and creating paths to promotability are not among them. Consider that a large majority of employees want to stay on board, want to work with SunTrust for a lifetime!, and are proud to be associated with SunTrust. But many times employees get 'poached': for a better career path not just better pay, Consider having employees work directly with management to identify 'next' career options within this fine company.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Wonderful company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Asheville, NC
    Former Employee - Personal Banker in Asheville, NC

    I worked at SunTrust full-time (less than a year)

    Pros

    Management is kind, caring, and fun. Goals are attainable. Great training program. Good hours. Laid back environment. Encouraging and positive atmosphere.

    Cons

    There are almost no requirements for the lower level positions. Therefor the people they hire can be uneducated, unprofessional, and difficult to work with.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    No opinion of CEO
  6. Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust

    Pros

    opportunity to understand and learn about the banking industry

    Cons

    Not a lot of opportunity for overtime hours

    Recommends
    Positive Outlook
    Approves of CEO
  7. Great culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker IV
    Current Employee - Personal Banker IV

    I have been working at SunTrust full-time (less than a year)

    Pros

    Competitive pay, good compensation for a job well-done, and great culture.

    Cons

    Only two weeks paid vacation.

    Recommends
    Positive Outlook
  8. Good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust

    Pros

    Good management nice people there

    Cons

    Limited advancement lots of changing goals

    Recommends
    Positive Outlook
    Approves of CEO
  9. Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Banking Relationship Officer in Parkland, FL
    Current Employee - Business Banking Relationship Officer in Parkland, FL

    I have been working at SunTrust full-time (more than a year)

    Pros

    Your voice is heard. Management is always available and ready to help. There is a lot of room for growth

    Cons

    Size can be a problem if you are looking to move to the northeast or western part of the country. Other than that, no other issues

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  10. Great "do it for the team" culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Retail Credit Risk Management in Atlanta, GA
    Current Intern - Retail Credit Risk Management in Atlanta, GA

    I have been working at SunTrust as an intern (less than a year)

    Pros

    Hours were not too demanding (compared to other banks), everyone is willing to help with any questions you may have, team environment, great company culture.

    Cons

    I found that I was not busy at all during some parts of the summer with no work to do, but then near quarter end the work piles on and seems as if it is never ending.

    Advice to ManagementAdvice

    Allow for interns to meet with other parts of the bank and see what other departments do and how they function.

    Recommends
    Positive Outlook
    Approves of CEO
  11. Great company but has undergone some considerable downsizing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Business Banker in Nashville, TN
    Current Employee - Small Business Banker in Nashville, TN

    I have been working at SunTrust full-time (more than 5 years)

    Pros

    The company has great benefits. There is opportunity to move up if you're willing to relocate

    Cons

    I was in three different departments that were downsized. The company is becoming leaner, outsourcing, and eliminating redundancies, They may be preparing for a merge.

    Recommends
    Neutral Outlook
    Approves of CEO

Work at SunTrust? Share Your Experiences

SunTrust

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.