Sungard Availability Services

  www.sungardas.com
  www.sungardas.com

Sungard Availability Services Reviews

Updated December 15, 2014
Updated December 15, 2014
299 Reviews
2.6
299 Reviews
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Sungard Availability Services CEO Andrew A. Stern
Andrew A. Stern
129 Ratings

Review Highlights

Pros
  • Work-life balance is decent, but only b/c there is no urgency or direction in the organization (in 22 reviews)

  • Work from home policy was also very beneficial (in 8 reviews)


Cons
  • The culture that upper management has created doesn't bodge well for long-term success (in 23 reviews)

  • Senior management out of touch with the actual impediments to performing the work (in 15 reviews)

More Highlights

175 Employee Reviews Back to all reviews

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  1. 6 people found this helpful  

    Great people, horribly mis-managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services full-time (more than 3 years)

    Pros

    In my time there I learned quite a bit, as you get exposed to all kinds of new and exciting technology. Most of the people I worked with everyday were great too. Benefits and pay were decent and competitive.

    Cons

    The culture that upper management has created doesn't bodge well for long-term success. They seemed to put so much effort into signing on these big customers without figuring out before hand how we were going to support them. Also, the outsourcing to India that happened a few years ago has definitely impacted the company in a negative way, and I hope they bring those jobs back soon.

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Stuck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant

    I have been working at Sungard Availability Services full-time (more than 10 years)

    Pros

    Individual people can be really excellent to work with.

    Cons

    The culture at this company is not good. Nobody wants to take accountability, particularly in the upper echelons, executive management likes to try to pass off reorganizations as actual problem-solving, we are saddled with a president and CEO who is incapable of turning the company around, and there is no real opportunity to advance. Everybody gets stuck at this company.

    Advice to ManagementAdvice

    Change executive management now. This should have happened years ago.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Sinking faster than the Titanic. Cannot hire or retain quality because new hires quit after a week.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services full-time (more than 5 years)

    Pros

    If you are an incompetent middle manager, you will definitely go very far at this company, especially if your mentor is an equally incompetent Director or VP.
    If you are as equally skilled at shirking responsibility as you are at taking credit for the stellar results achieved by the team you manage (when you decide on those rare occasions not to work from home in your pajamas), you will go far with this company.
    If you are a misogynistic follower of radical Islam and believe that the women who work for you should not voice their opinions, you will go far with this company.

    Nothing like working with a cross-functional team on a Thursday and then learning the next Monday that 75% of the people you just worked with were terminated the previous Friday.
    It is just so great to continually be overworked because the managers who are supposed to be supporting and helping us meet our organizational goals are on back to back "productivity" conference calls four hours a day at least.

    Cons

    There are over fifty persons who have titles like VP of Sales, SVP of Sales, EVP of Sales and yet each has fewer than five people reporting to them, or should I say "him", as this company absolutely refuses to promote more than a token handful of females into upper management. Customers are leaving left and right because their Sales person changes with the seasons.
    Middle and upper management is entrenched and settled in for a long drawn out battle, which they expect to win since they have been with the company long enough to know where the bodies are buried.

    Advice to ManagementAdvice

    Stop promoting radical Islamic beliefs...women are just as competent (often more) as the men you are hiring and going out golfing with (for team building of course, in the middle of a busy work day, leaving the non-favored to pick up the slack).
    Stop trying to please everyone by setting conflicting organizational goals and only telling certain people what they are. You should not tell one business unit to tell a customer that they cannot have a specific service or product until they pay for it and then tell a different business unit that the customer must always be given what they want, when they want it, or they might take their business elsewhere.
    News flash!!! Customers ARE taking their business elsewhere, because of this company's managerial incompetence.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    The worst management I have had in 20 years of Telecommunications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network in Thornton, CO
    Current Employee - Network in Thornton, CO

    I have been working at Sungard Availability Services full-time (more than 5 years)

    Pros

    Great schedule and days off. $.25 sodas. Most of the employees are great people and work hard.

    Cons

    Management is horrible. If you are not part of the crowd, you will get no where. Management broke promise after promise for the 7 years I was there. If your dad is a VP you will probably get promoted. Processes are not documented, and are verbally communicated. Processes change daily. Micromanagement is at peak levels. Supervisors are not technical, and can not answer questions. They are friends with the director though, so that must be a good thing. The director has no clue about technology and came from the food industry.

    Advice to ManagementAdvice

    Fire all managers and supervisors. Find management that has real experience. Stand up for your employees, and grow a spine.

    Doesn't Recommend
    Negative Outlook
  6. 1 person found this helpful  

    Sr. Director Technology Innovations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Wayne, PA
    Current Employee - Senior Director in Wayne, PA

    I have been working at Sungard Availability Services full-time (more than an year)

    Pros

    Good benefits and the people are willing to work

    Cons

    - No Vision
    - Sr. Leadership turnovers too quickly
    - No Innovations

    Advice to ManagementAdvice

    Promote Innovation, create a vision

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Mixed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services full-time (more than 5 years)

    Pros

    The greater industry is interesting. The executive management leadership seems more interested in attempting to retain revenues than in growing revenues.

    Cons

    Company benefits are poor. Compensation is poor. Leadership is focused on past products and processes. The culture is siloed and does not communicate well.

    Advice to ManagementAdvice

    Focus on the future and not the past. Senior management needs to be more innovative and not so wedded in the past.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Great work/life balance, good job, company on a bad path

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    I have been working at Sungard Availability Services full-time (more than an year)

    Pros

    Work life balance is great, work from home, good pay and benefits, work with many smart people who tend to be very accomodating

    Cons

    Company is struggling and cutting costs in all possible areas, leadership is constantly changing and the direction never seems to be succint

    Advice to ManagementAdvice

    Pick a direction and stick with it, it will be easier to get people on board and working together

    Recommends
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Tough Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services full-time (more than an year)

    Pros

    Flexible work schedule, ability to work from home when needed. Average benefits -- nothing that wows you, but not bad.

    Cons

    Heavy workload. Leadership seems to look out for themselves first. Career advancement and training are lacking. You can learn quite a bit on-the-job, but formal training is nonexistent.

    Advice to ManagementAdvice

    Care about your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    A brave new SAS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    I have been working at Sungard Availability Services full-time (more than an year)

    Pros

    Good pay / benefits / almost all folks

    Cons

    Little shaky post separation from parent SunGard DS

    Advice to ManagementAdvice

    Get the re-orgs done and remove the MS/RS silos

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    OK company but poor leadership and strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services

    Pros

    Great people and great potential. If you like high tech you will get a lot of it here. The new stuff is bleeding edge. You learn a lot which makes you a marketable person if needed. Can be rewarding since it makes a difference to the customers.

    Cons

    Very poor communication which is pretty much non-existent. Treats people like a disposable asset and does not invest in them much. HR functions are terrible. Everyone is always on the edge about the next round of layoffs. You work a lot of hours, and it impacts work/life balance. Not sure what the future will bring. The good people seem to be leaving.

    Advice to ManagementAdvice

    Talk to your employees. Given them hope. Put qualified senior managers in place who really know there stuff. Many of the current ones really don't know what they are doing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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