Sungard Availability Services Reviews

Updated March 24, 2015
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Sungard Availability Services CEO Andrew A. Stern
Andrew A. Stern
144 Ratings

77 Employee Reviews

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  1. Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sungard Availability Services

    Pros

    Not to many to describe

    Cons

    Very disorganized senior management team

    Advice to ManagementAdvice

    Look at your selves for running the company into the ground

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. Do not work here. run !!!!!!!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Test Manager in Philadelphia, PA
    Current Employee - Test Manager in Philadelphia, PA

    I have been working at Sungard Availability Services part-time (more than 5 years)

    Pros

    work from home for some indiviuals, work over time for contractors and get benefits for full time employees. The package is okay but it could be better. Do not get time in a half for working overtime if you are full time.

    Cons

    No communication within organzation, high school way of thiking, you have certain groups that only help each other for promotions and if you fit their morals or values then you get promoted. Management do not commuicate with the people who are under them and they just give orders. If you have the same culture and vaules as them then you will suceed. They will work you to death and if you have a life outside of this job then this place is not for you. If you don't be married to this job, are not available 24/7 then go somewhere else and even you work hard still promotions are rare. There is a high burn out rate, people do not work here very long, turn over rate is increasing and only if HR would listen to the needs of the employees who leave. But they will just replace you with some one else.

    Advice to ManagementAdvice

    higher people who have educution and not just because they are your friends or have the same ethinical background as you. Stop higher high school graduates to lead, take control if they have no leadersipp skills or education background. It does not make sense to have someone in charge of people who graduated from college with a degree or have certifcations. The growth of the company won't grow if you do not listen to your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 7 people found this helpful

    An organization without class, a true sinking ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - N/A in Thornton, CO
    Former Employee - N/A in Thornton, CO

    I worked at Sungard Availability Services full-time (more than 3 years)

    Pros

    It beats unemployment, slightly. Decent PTO.

    Cons

    Horrific middle management, clueless upper management and HR . Poor policies and procedures

    Advice to ManagementAdvice

    Get some training on how to manage a company. Focus on customers instead of your friends. Limit the nepotism.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful

    Avoid this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sungard Availability Services full-time (more than 10 years)

    Pros

    Ability to work with new technologies

    Cons

    little advancement, no training, Ships jobs abroad

    Advice to ManagementAdvice

    Train employees, Take care of the workers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful

    Sinking faster than the Titanic. Cannot hire or retain quality because new hires quit after a week.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services full-time (more than 5 years)

    Pros

    If you are an incompetent middle manager, you will definitely go very far at this company, especially if your mentor is an equally incompetent Director or VP.
    If you are as equally skilled at shirking responsibility as you are at taking credit for the stellar results achieved by the team you manage (when you decide on those rare occasions not to work from home in your pajamas), you will go far with this company.
    If you are a misogynistic follower of radical Islam and believe that the women who work for you should not voice their opinions, you will go far with this company.

    Nothing like working with a cross-functional team on a Thursday and then learning the next Monday that 75% of the people you just worked with were terminated the previous Friday.
    It is just so great to continually be overworked because the managers who are supposed to be supporting and helping us meet our organizational goals are on back to back "productivity" conference calls four hours a day at least.

    Cons

    There are over fifty persons who have titles like VP of Sales, SVP of Sales, EVP of Sales and yet each has fewer than five people reporting to them, or should I say "him", as this company absolutely refuses to promote more than a token handful of females into upper management. Customers are leaving left and right because their Sales person changes with the seasons.
    Middle and upper management is entrenched and settled in for a long drawn out battle, which they expect to win since they have been with the company long enough to know where the bodies are buried.

    Advice to ManagementAdvice

    Stop promoting radical Islamic beliefs...women are just as competent (often more) as the men you are hiring and going out golfing with (for team building of course, in the middle of a busy work day, leaving the non-favored to pick up the slack).
    Stop trying to please everyone by setting conflicting organizational goals and only telling certain people what they are. You should not tell one business unit to tell a customer that they cannot have a specific service or product until they pay for it and then tell a different business unit that the customer must always be given what they want, when they want it, or they might take their business elsewhere.
    News flash!!! Customers ARE taking their business elsewhere, because of this company's managerial incompetence.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful

    The worst management I have had in 20 years of Telecommunications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network in Thornton, CO
    Current Employee - Network in Thornton, CO

    I have been working at Sungard Availability Services full-time (more than 5 years)

    Pros

    Great schedule and days off. $.25 sodas. Most of the employees are great people and work hard.

    Cons

    Management is horrible. If you are not part of the crowd, you will get no where. Management broke promise after promise for the 7 years I was there. If your dad is a VP you will probably get promoted. Processes are not documented, and are verbally communicated. Processes change daily. Micromanagement is at peak levels. Supervisors are not technical, and can not answer questions. They are friends with the director though, so that must be a good thing. The director has no clue about technology and came from the food industry.

    Advice to ManagementAdvice

    Fire all managers and supervisors. Find management that has real experience. Stand up for your employees, and grow a spine.

    Doesn't Recommend
    Negative Outlook
  8. 3 people found this helpful

    Sr. Director Technology Innovations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Wayne, PA
    Current Employee - Senior Director in Wayne, PA

    I have been working at Sungard Availability Services full-time (more than a year)

    Pros

    Good benefits and the people are willing to work

    Cons

    - No Vision
    - Sr. Leadership turnovers too quickly
    - No Innovations

    Advice to ManagementAdvice

    Promote Innovation, create a vision

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful

    Good company gone bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Sungard Availability Services full-time (more than 8 years)

    Pros

    Fellow co-workers were the best, they were extremely professional. You get to learn the new technologies on your own as they do not offer any formal training. Everyday was different, working with the clients was nice.

    Cons

    Upper management was never in touch with the data centers. It appears that their only concern is themselves and not their employees or customers. The outsourcing to India was a terrible move. No formal training program. Middle management needs to get rid of their microscopes and let the workers do their jobs.

    Advice to ManagementAdvice

    I have no advice to management. If I did, they would not listen or take action anyway.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful

    OK company but poor leadership and strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services

    Pros

    Great people and great potential. If you like high tech you will get a lot of it here. The new stuff is bleeding edge. You learn a lot which makes you a marketable person if needed. Can be rewarding since it makes a difference to the customers.

    Cons

    Very poor communication which is pretty much non-existent. Treats people like a disposable asset and does not invest in them much. HR functions are terrible. Everyone is always on the edge about the next round of layoffs. You work a lot of hours, and it impacts work/life balance. Not sure what the future will bring. The good people seem to be leaving.

    Advice to ManagementAdvice

    Talk to your employees. Given them hope. Put qualified senior managers in place who really know there stuff. Many of the current ones really don't know what they are doing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful

    Down Hill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recovery Specialist II in Philadelphia, PA
    Former Employee - Recovery Specialist II in Philadelphia, PA

    I worked at Sungard Availability Services full-time (more than 5 years)

    Pros

    Fellow workers were very talented.

    Cons

    Same as every company Management are on ego trips playing follow the leader, There aren't Many Born Leaders, they don't realize how much respect they lose by being puppets.

    Advice to ManagementAdvice

    Listen to your people, try to swallow your pride and listen.

    Recommends
    Negative Outlook
    Disapproves of CEO

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