Sungard Availability Services

  www.sungardas.com
  www.sungardas.com

Sungard Availability Services Reviews

Updated December 4, 2014
Updated December 4, 2014
299 Reviews
2.6
299 Reviews
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Sungard Availability Services CEO Andrew A. Stern
Andrew A. Stern
129 Ratings

Review Highlights

Pros
  • Work-life balance is decent, but only b/c there is no urgency or direction in the organization (in 22 reviews)

  • Work from home policy was also very beneficial (in 8 reviews)


Cons
  • The culture that upper management has created doesn't bodge well for long-term success (in 23 reviews)

  • Senior management out of touch with the actual impediments to performing the work (in 15 reviews)

More Highlights

93 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Stuck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant

    I have been working at Sungard Availability Services full-time (more than 10 years)

    Pros

    Individual people can be really excellent to work with.

    Cons

    The culture at this company is not good. Nobody wants to take accountability, particularly in the upper echelons, executive management likes to try to pass off reorganizations as actual problem-solving, we are saddled with a president and CEO who is incapable of turning the company around, and there is no real opportunity to advance. Everybody gets stuck at this company.

    Advice to ManagementAdvice

    Change executive management now. This should have happened years ago.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Mixed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services full-time (more than 5 years)

    Pros

    The greater industry is interesting. The executive management leadership seems more interested in attempting to retain revenues than in growing revenues.

    Cons

    Company benefits are poor. Compensation is poor. Leadership is focused on past products and processes. The culture is siloed and does not communicate well.

    Advice to ManagementAdvice

    Focus on the future and not the past. Senior management needs to be more innovative and not so wedded in the past.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    Upper management out of touch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Phila, PA
    Former Employee - Management in Phila, PA

    I worked at Sungard Availability Services full-time (more than 5 years)

    Pros

    People doing the actualworrk are great, just no vision and execution at the upper level

    Cons

    Company is losing money and can't invest in the right things. All the good people leave as there is no reason to stay. It's a sinking ship and they think its business as usual.

    Advice to ManagementAdvice

    If you can't make the fundamentals work, it's time ffor a drastic change.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 5 people found this helpful  

    Slow death of a once great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Delivery Services Engineer in Carlstadt, NJ
    Former Employee - Technical Delivery Services Engineer in Carlstadt, NJ

    I worked at Sungard Availability Services full-time (more than 10 years)

    Pros

    You can learn as much as you want... to a point

    Cons

    company moving towards "lights out"... more outsourcing going to India

    Advice to ManagementAdvice

    why? They wouldn't listen anyway...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 5 people found this helpful  

    Not a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sungard Availability Services

    Pros

    nice people, good vacation time

    Cons

    bad benefits, low salary, etc

    No opinion of CEO
  7. 5 people found this helpful  

    Struggling to redefine itself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services full-time (more than 8 years)

    Pros

    Plenty of opportunities to work as directly or as hands on as you want with a very broad range of technologies and services.

    Cons

    Near constant reorganizations have been bleeding the company's intellectual captial (people!) at every periodic RIF. Too much focus on building overcomplicated process rather than bulding stronger, better, more capable employees at all levels. Outsourcing/offshoring trend is acellerating at an alarming rate apparently based solely on a cost basis without regards for what it's impact on service quality, customer-facing outcomes, and customer perception.

    Advice to ManagementAdvice

    Invest in your people instead of trading them away for third parties, cost is a consideration, but quailty of service needs to be a higher priority. Put real thought into not repeating past mistakes, and learn to listen and consider what all of your staff has to say rather than just a select few

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    SAS is a playground where the older kids claim the sandbox as their own and determine who can enter or go.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Service Delivery Specialist in Philadelphia, PA
    Former Employee - Technical Service Delivery Specialist in Philadelphia, PA

    I worked at Sungard Availability Services full-time (more than 5 years)

    Pros

    Apart from the long timers that are totally incapable and down right rude. There are those that capable, decent and a pleasure to work with.

    Cons

    Upper Management at SunGard Availability Services operates in complete and total cronyism and prejudice. People of color are not given a fair shake nor are they respected for their skill sets and demonstrated abilities. While middle management opt to be yes men by ignoring these facts for the fear of losing their jobs and for the desire to be pulled into the good old boys club.

    Advice to ManagementAdvice

    Stop playing favorites . Stop operating in the good old boys mentality of running things. Stop the sexism. Stop the racism. Stop covering up for (by bushing under the rug), excusing, and minimizing the employees that you know are inadequate. Promotions should be based on ability and delivered results. Promotions should never be based on personal similarities nor whether or not the person is a drinking buddy. Also distribute training equally and fairly among employees. Training should not be based on who you like more. In other words grow up and show fairness. Be better managers by being better people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    Zero inspection, zero accountability - wish the board would read these reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Operations
    Former Employee - Director of Operations

    I worked at Sungard Availability Services full-time (more than 3 years)

    Pros

    Decent sized budget to get your job done (until they claw back cash twice a year because they aren't making their budget). Certain teams are brilliant but unable to be successful because the business is falling down around then.

    Cons

    CEO and leadership team have no clue what they are doing. We have not been able to deliver new services or products that are commercially viable in 18+ months. Amazingly, no one is held accountable for this!!! We are an "availability service provider" and yet we face customer impacting outages on a very regular basis! The people feeding the leadership team with updates, facts, and figures distort the truth or flat out lie, and no one at the senior level has the wherewithal to see through the BS. I have never seen so many facts distorted and then communicated internally and to the board. I have to imagine the board has written us off because otherwise I can't see how they would tolerate the tap dance the leadership team is doing to distract them from a business that is a sinking ship. Any decent employee with a brain sees the writing on wall and is looking to get out.

    Advice to ManagementAdvice

    Do the company a favor and resign, then retire so you don't inflict your total lack of operational acumen, business ethics and regard for your employees on another company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Good place to learn about and touch different technologies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Service Delivery Engineer in Carlstadt, NJ
    Former Employee - Technical Service Delivery Engineer in Carlstadt, NJ

    I worked at Sungard Availability Services full-time (more than 8 years)

    Pros

    If you are a self-learner and want the freedom to tinker with different technologies and hardware, then this is the place. But that's about it.

    Cons

    Constant loom of layoffs, poor communication between staff and management, currently under-staffed, no upward mobility within the company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Recent Re-Org was a case of Fire, Ready, Aim.

    Current Employee - Manager
    Current Employee - Manager

    I have been working at Sungard Availability Services full-time (more than an year)

    Pros

    Management finally realized they needed to align their lines of business. Theoretically, this will improve hybrid solution ideas and development. Work-life balance can be found as long as you are flexible. The company has a decent customer base and is working on building competencies, especially for complex IT solutions. Compensation is fair, as are benefits.

    Cons

    Too much change going on at once makes it difficult to know how to get things done. Politics have come into play. Product development isn't held accountable for their results. Certain teams are critical to success and yet remain starved from resource and investment. Management doesn't seem to know how where bottlenecks exist to address constraints.

    Advice to ManagementAdvice

    While the re-org will eventually align efforts more efficiently, it also took on too much change at once. Global alignment, ITIL organization structure changes on top of consolidated products is causing too much distraction at a time when there's a need for focus. Senior management changes brought in new leadership who did not have enough understanding of how much change they were about to inflict. Senior management should have planned these changes and listened to a managers across lines of business before pulling the trigger.

    Recognize the teams which are bottlenecks in our solution pipeline and give them help. This would accelerate our go to market strategy.

Sungard Availability Services Photos

View of the mountain from the office

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