Sunrise Senior Living

www.sunriseseniorliving.com

Sunrise Senior Living Reviews

Updated January 15, 2015
Updated January 15, 2015
309 Reviews
2.9
309 Reviews
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Sunrise Senior Living CEO Chris Winkle
Chris Winkle
30 Ratings

Review Highlights

Pros
  • People passionate about what they do and improving the quality of life for seniors (in 11 reviews)

  • I met so many wonderful team members that I am honored to have worked with (in 18 reviews)


Cons
  • long hours bad mangement no respect (in 11 reviews)

  • short staffed with care managers so we are stressed and over worked (in 9 reviews)

More Highlights

72 Employee Reviews Back to all reviews

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  1.  

    Great people, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sunrise Senior Living

    Pros

    happy atmosphere, nice people, need more training

    Cons

    empty promises with position promotions and altering time sheets

    Advice to ManagementAdvice

    management classes and strength communication with employees and provide results.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Appearances rather than abilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sunrise Senior Living

    Pros

    Resident (patient) care load and cost is determined by care levels and medication levels. The atmosphere is very home like and volunteers regularly work with residents. Management is encouraged to help with tasks as needed that other organizations would object to allowing.

    Cons

    Care managers, (without proper education or training) get promoted to Resident Care Coordinators, Reminiscence Coordinators or Terrace Club Coordinators, (management). They are allowed to train and become Executive Directors / Administrators (through the EDIT program). This entire process has sometimes been done in 1 1/2 years. These under qualified executives are in charge of the whole building, including trained educated nurses and the Director of Nursing, (with a stronger background and education in most cases, than the Executive Director). This causes a situation where incompetent leaders become nervous and are politically motivated to oust anyone that outperforms them in any way. They do this in any way they they can, even if it is illegal, because it's hard to get caught. This in turn hurts residents and causes excessive turnover in the organization.

    Compensation is well below average. This should tell you something.

    Advice to ManagementAdvice

    Do not promote care managers and coordinators (RC's and RCC's) so rapidly to fill holes. Evaluate their real abilities, not appearances. Do not tolerate executives that will make up stories and attempt to hurt anyone that gets in tier way. Someone who tells you they have developed a stellar community, or tells you they do not micro manage staff are lying. See how these people get along with residents and families before looking at numbers. In comparison with a used automobile, look under the hood and all around, (not just the shiny outside), before buying into a potential disaster.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    job review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Chef in Sandy, UT
    Former Employee - Line Chef in Sandy, UT

    I worked at Sunrise Senior Living full-time (more than a year)

    Pros

    I was a line chef for 11/2 years the benefits were great I lived in walking distance for awhile then moved to closer to downtown Salt Lake City to get a apartment of my own. I was voted employee of the mouth for July of 2013 the people are great I wish I was working their again.

    Cons

    The benefits are good and the office culture was all right, but the leadership was very poor. the dining room manager was not trained very well, he had a lack of leadership and his culinary skills were little to be desired.

    Advice to ManagementAdvice

    The management has it's ups and downs but were well received buy me I well never forget Wade Vest my total operation manager very nice man and all ways has the best intentions for the residents and the employee's.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sunrise Senior Living full-time

    Pros

    Their mission statement "looks" nice in their environment. The residents are great and getting to know them is awesome. It stops there.

    Cons

    to see the true nature of people one should look at how they treat their own family. In this case, the way this company treats its employees is horrible. Low pay, very expensive benefits and hypocritical leadership. How can they be a "champion" for the residents and treat their employees the way they do? I would not trust this organization.

    Advice to ManagementAdvice

    Get back to treating employees with respect and professionalism. Paul and Terry treated us right. This has gone downhill since they left. You are just another choice of poor providers without living your values with the employees. Don't let your mission go to waste.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Good Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Care Manager in Weston, MA
    Former Employee - Lead Care Manager in Weston, MA

    I worked at Sunrise Senior Living full-time (more than 3 years)

    Pros

    Good work environment, team members like family.

    Cons

    Low pay, not enough room for advancement.

    Advice to ManagementAdvice

    Be more involved with the patients.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Working at Sunrise is a challenge not because of the work, but because of the higher management and corporate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Manager in Louisville, KY
    Current Employee - Care Manager in Louisville, KY

    I have been working at Sunrise Senior Living full-time (more than a year)

    Pros

    The idea behind Sunrise is amazing and it is a very rewarding job.

    Cons

    Management foes not care about what the workers want. They only care about having the staff to do the job. They will hire anyone just to get bodies on the floor. The turnover rate is very high, and we often work short staffed not giving the residents the quality of care they need. There is hardly room to move up unless you become a lead which is not a significant pay difference. In most communities there is no difference between a care manager and a lead, we all do the same job and being a lead has no benefits over other workers. Care managers are the lowest paid workers in the building but at the most pivotal people for families. They base their lived ones stay around us and the quality of work we do for them. You get what you pay for. If you want high quality care, then higher quality people. To higher quality people you need to offer them more money. You will have people wanting to come in and people doing all they can to stay. Then you can weed out the bad workers.

    Advice to ManagementAdvice

    Pay your workers more to get better workers and keep the good ones you have. When caring for 8 to 15 residents in one shift no person can offer the one on one care that sunrise promises their families. Take the time to sit down with the care managers and here their ideas. We know more about what goes on there than anyone else. We are your frontline workers, show us that you need us to be a successful business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    terrible

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sunrise Senior Living

    Pros

    this is a terrible company

    Cons

    long hours bad mangement no respect

    Doesn't Recommend
  9. 1 person found this helpful  

    Don't Do it!

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Regional
    Former Employee - Regional

    I worked at Sunrise Senior Living full-time (more than 5 years)

    Pros

    The residents of the communities are the absolute best thing about working for Sunrise.

    Cons

    Top and mid-level management have a mean-spirited attitude. When one of them makes a mistake, their first course of action is to blame an underling. Many of them are just plain immature and will hire/promote/fire based upon who they want to be friends with. Strange place.

    Advice to ManagementAdvice

    Replace many of your mid-level, Regional managers/Directors. Until some of those people are replaced, this attitude will continue as they set the tone for the company. People should not be treated this way.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    This was the worst company I ever worked for. The management is awful and unfair. I would not recommend this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sunrise Senior Living full-time (less than a year)

    Pros

    I have nothing positive to say.

    Cons

    The regional management
    Regular management
    They don't value your hard work and effort

    Advice to ManagementAdvice

    Be fair with those who are putting forth the effort

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Very poor workplace, care managers are unhappy and miserable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Manager in Plano, TX
    Current Employee - Care Manager in Plano, TX

    I have been working at Sunrise Senior Living full-time (more than a year)

    Pros

    Here for the residents only!

    Cons

    There is no respect for caremanagers! There is no motivation, no leadership, not one thank you! Management is only interested in money and their end of the year bonus, which can be up to 8,000. Caremanagers get an orange coffee cup for their bonus. Our pay is 9.00 per hour, we are always under staff, residents are NOT receiving proper care!!!!! We are under staff!!!!

    Doesn't Recommend
    Disapproves of CEO

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