Supermedia

  www.supermedia.com
  www.supermedia.com

Supermedia Reviews

Updated December 11, 2014
Updated December 11, 2014
316 Reviews
2.1
316 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Supermedia CEO Peter J. McDonald
Peter J. McDonald
160 Ratings

Review Highlights

Pros
  • Benefits are good, commission not bad and my co-workers are great (in 42 reviews)

  • Great working conditions, tops in pay and benefits (in 16 reviews)


Cons
  • 90% of the companies profits come from yellow pages which nobody uses anymore (in 41 reviews)

  • Upper management takes care of themselves - no loyalty for those of us who have been loyal (in 18 reviews)

More Highlights

69 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    A leaning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Supermedia full-time (more than an year)

    Pros

    Pay is decent, hours, union representation

    Cons

    Lack of support, unrealistic sales quota, pressure from management

    Advice to ManagementAdvice

    n/a

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Supermedia Response

    Dec 16, 2014Reputation Management Coordinator

    H- We thank you greatly for the service that you provided to the company and for taking the time to post your review. -Ed

  2.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Supermedia full-time (more than 10 years)

    Pros

    Very close to home and very good hours.

    Cons

    New Management did not know the business

    Advice to ManagementAdvice

    Listen to employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Supermedia Response

    Nov 14, 2014Reputation Management Coordinator

    Hi- Thank you for your providing 10 + years of dedicated service to the company! Our management team works diligently to excel at their leadership duties and to make sure that our employees have what ... More

  3. 1 person found this helpful  

    Good company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Supermedia

    Pros

    Great management to work with

    Cons

    None that I can think of

    Advice to ManagementAdvice

    None

    Supermedia Response

    Nov 5, 2014Reputation Management Coordinator

    Hi- Thank you so much for your tenure with the company, and for taking the time to post your feedback. It's greatly appreciate! -Ed

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Lacked focus on customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Supermedia full-time (more than 5 years)

    Pros

    insurance benefits, flexibility with hours

    Cons

    Lacked leadership and core values

    Advice to ManagementAdvice

    Be honest

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Supermedia Response

    Aug 6, 2014Reputation Management Coordinator

    Hi, thank you for taking the time to post your review regarding your past employment experience with us. We greatly appreciate the feedback that you've offered. -Ed

  6. 1 person found this helpful  

    Scampering to stay profitable in a declining market.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Real Estate and Facilities in Middleton, MA
    Former Employee - Real Estate and Facilities in Middleton, MA

    I worked at Supermedia full-time (more than 5 years)

    Pros

    Excellent Management scattered throughout the company. Strong sense of teamwork.

    Cons

    The company was in it's glory about 30 years ago and has been adjusting to the changing marketing environment since. Paper phone books are becoming a thing of the past and so is Supermedia. Attempts are being made to be current and profitable but at the cost of employee reduction,

    Advice to ManagementAdvice

    Stay innovative.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Supermedia Response

    Jul 21, 2014Reputation Management Coordinator

    Thank you kindly for posting your review. We welcome all feedback as it means a lot while the company moves forward into the future. Ed

  7.  

    Pay is great...Too many chiefs and not enough Indians.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Supermedia full-time (more than 5 years)

    Pros

    They really invest in their employees...2 month training that's paid for, incentive trips, great uncap commissions, bonuses and contest every 2 weeks.

    Cons

    Company is struggling and losing too much business too fast. Not sure they have enough quality leaders/employees to get the job done.

    Advice to ManagementAdvice

    Make the job more fun and bring life back into the work force. Stop pulling employees in every direction...Focus on one specific task and motivate them. Whipping them will not get the job done.

    Doesn't Recommend
    Negative Outlook
  8.  

    Good Money, but you'll earn it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Multimedia Consultant in Middleton, MA
    Former Employee - Multimedia Consultant in Middleton, MA

    I worked at Supermedia full-time (more than 3 years)

    Pros

    Can earn 75k fairly easily, great benefits & car allowance. Good equipment & training, Salesforce is King

    Cons

    Tough work life balance - expect you in field @ 8AM - ok if your territory is nearby, if you need to travel to downtown Boston can be more difficult.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Media Consltant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Consultant in Atlanta, GA
    Former Employee - Media Consultant in Atlanta, GA

    I worked at Supermedia full-time (more than an year)

    Pros

    Work life balance. Commission was great for the market

    Cons

    Product did not perform. Clients would complain or not pay their bill

    Advice to ManagementAdvice

    Work on improving product. Lower cost per person. Increase reach

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    media consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Consultant in Wausau, WI
    Current Employee - Media Consultant in Wausau, WI

    I have been working at Supermedia full-time (less than an year)

    Pros

    .insurance. training. flexibility in work schedule to get job done. freedom during job to cold call and try to grow book of business.

    Cons

    dying industry. no clue regarding SEO or SEM on the digital side. recent merger will not be good for current salespeople. major workforce reductions coming

    Advice to ManagementAdvice

    be honest. merger will not be good. stick to core products and quit changing products.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Used to be a great company... now on the decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Supermedia full-time

    Pros

    -AMAZING benefits, 401k match, vacation (3 weeks after your first year)
    -Great compensation (realistic 75K-85K first year)
    -Flexible and not micro-managed
    -Overall good digital products
    -Great paid training/trainers program

    Cons

    -Lack of sales support (due to recent downsizing)
    -Layoffs (Due to merger and declining revenues)
    -Print is on its way out- company still tries to hold on
    -Too late to the game on digital products
    -Company is a follower not a leader when it comes to market/products

    Advice to ManagementAdvice

    let go of print and focus on digital

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Supermedia? Share Your Experiences

Supermedia

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.