SwimOutlet.com
2.4 of 5 23 reviews
www.swimoutlet.com San Jose, CA 150 to 499 Employees

SwimOutlet.com Reviews

Updated Mar 25, 2014
SwimOutlet.com – San Jose – “SwimOutlet.com Office”

All Employees Current Employees Only

2.4 23 reviews

                             

50% Approve of the CEO

(no image)

Avi Benaroya

(4 ratings)

45% of employees recommend this company to a friend
9 Employee Reviews Back to all reviews
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High Turnover

Anonymous Employee (Current Employee)
San Jose, CA

I have been working at SwimOutlet.com full-time

ProsFlexible
Great Entry Level Positions
Catered Lunch (2x a week)

ConsThe pay here is below competitors
Turnover rate is extremely high
No guaranteed promotion/salary increase
People who worked here for years in same position!

Advice to Senior ManagementMake salary higher, you're never going to grow correctly with this business practice.

No, I would not recommend this company to a friend

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Do Not Work Here

Anonymous Employee (Former Employee)
West Chester, OH

I worked at SwimOutlet.com full-time

Prosvery relaxed dress code, occasional free lunches

Consfavoritism, low moral, extremely hot in the summer and they don't allow you to carry water (what?) poor communication. Pay is not competitive nor do they give decent or frequent raises. You're only a number to the people higher up.
supervisors will bark orders at you instead of addressing you like the human being that you are.

Advice to Senior ManagementWork on moral, make sure your numbers are correct before rewarding anyone. Don't favor one person over another. Have manners/be polite.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Do not work here

Anonymous Employee (Former Employee)

I worked at SwimOutlet.com full-time for less than a year

ProsCasual, relaxed dress code
Young employees
Good place to get experience but that's about it

ConsIt feels like high school all over again if you know what I mean
Inexperienced managers with little to no experience in the industry
Favortism/nepotism
Absolutely no room for upward mobility or growth
Benefits are minimal
"Raises" after three month reviews are a joke

Advice to Senior ManagementFoster a work environment that rewards employees for good work. Don't feel threatened by good managers with innovative ideas and then fire them. Good employees don't leave companies, they leave managers. Listen to what your employees have to say to improve the overall company.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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NOT recommended at all

Anonymous Employee (Current Employee)
San Jose, CA

I have been working at SwimOutlet.com full-time for more than a year

ProsRelaxed atmosphere and an on-site gym, that's about it.

ConsI feel like a lot (or all) of the recent positive reviews are "fake" reviews, meaning they are written by HR or management. They are totally inaccurate and do NOT reflect the actual day-to-day opinions of 95% of the employees I work with daily.

Negatives include:
- inexperienced management and executives
- terrible pay
- no advancement opportunities
- all good leaders have left the company

Advice to Senior Management- hire a board of directors
- have objectives and goals, share those with the company.
- get a new CEO and CMO, these guys are a joke.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Unfortunately Hard Work Truly is Unrecognized

Customer Service Representative (Current Employee)

I have been working at SwimOutlet.com full-time

ProsFriendly Atmosphere, Gym Usage, Catered Food

ConsHard Work unfortunately goes unrecognized. Do yourself a favor and if hired you're in for a really fake work atmosphere. You will be used and you'll never realize it because the managements are professional in making it seem like you're doing great there.

Advice to Senior ManagementUnprofessional, I did my best to look past these reviews towards the beginning of hiring but unfortunately they were correct, hard work does go unrecognized.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Do NOT work here

Anonymous Employee (Former Employee)

I worked at SwimOutlet.com full-time

Pros- relaxed dress code and that's about it.

Cons- Company managed by a VERY inexperienced executive team, most of which haven't worked elsewhere during their careers
- There is no communication
- There is no strategy (at least one that makes sense).
- The exec team hires their own family members over other qualified individuals.
- They hire you claiming you will get a review + bonus at 3 months. This doesn't happen. Both the review + bonus do not exist.
- Pay is terrible

Advice to Senior ManagementHire some executives with industry experience, or promote what few good employees work there. Get a board of directors so that there is executive/strategy oversight. Oh wait, that'll never happen because the CEO is so inexperienced himself, any wise board of directors would remove him right away.

This company is essentially a bunch of amateurs who have no clue on how to develop and execute a well thought out strategy.

No, I would not recommend this company to a friend

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3 people found this helpful  

Steer clear of this place if you know whats good for you!

Anonymous Employee (Former Employee)

I worked at SwimOutlet.com

Prosthere are really only 2 things...

1. Relaxed dress code
2. Relaxed work schedule

ConsDon't be fooled by the following things:

1. "catered" lunches... they are only "prepared" lunches and terribly low quality. the only "catering" they do is from Costco in the form of pizza
2. raise at three month review, this will almost never happen...or at least only for what they call "rockstars" which no one seems to know who the "rockstars" are.
3. 401K is a very poor matching percentage and not worth giving up any piece of what little you make to invest for you future.

These things are a farce and only there to reel in anyone who is desperate for work.

and now for the actual cons list:

1. Insulting pay
2. poor management
3. No budgets for departments
4. No communication unless you do something wrong
5. No real training
6. No advancement
7. Nepotism
8. No real structure to speak of
9. No clear direction or goals
10. No onsite IT team
11. No board of directors
12. they use people for their skills then turn their back on them
13. CEO is very out of touch with his own company
14. Not enough people to remotely get things done without frustration

I honestly don't know how they are staying afloat. Apparently they do just enough sales to stay alive so the company is lucky to be in a niche market and that the non-executive employees are willing to work for peanuts to keep things going.

Many people at the company feel the same way, but are afraid to speak out in fear of repercussions.

Advice to Senior ManagementHere are some things that I can tell you WILL help things improve ten fold...

1. competitive pay
2. Incentive raises
3. bonuses
4. Make employees feel important and appreciated
5. get to know your employees
6. Listen to your employees and their concerns
7. Get an IT team in the US office
8. Get a board of directors in place
9. Get on top of hiring the important people that you need and creating a real structure

Just these things can right things and the companies attitude and morale will change drastically....so focus on this....and all else will follow.

No, I would not recommend this company to a friend

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3 people found this helpful  

Extremely low wages and benefits and zero opportunity for advancement

Anonymous Employee (Former Employee)

I worked at SwimOutlet.com

ProsFlexible schedules (I could come in anytime from 6 AM to 10 AM) and relaxed dress code. Free lunches (which have declined in quality) Tuesdays and Wednesdays

ConsThey base EVERY decision on how to do things as cheaply as possible, including how much to pay you. This means a lot of things don't get done. It's why their site looks antiquated and why the only employees who stick around are the lowest-paid (and least qualified) while everyone else bails in 6-12 months. The lack of communication between management and regular people is a major problem. More and more functions are being outsourced to third-world countries.

Employees receive no training at all.

Five days' PTO per year, NO sick time. Combine this with a lack of advancement opportunity, no raises at your initial review, and the fact you'll learn no new skills (that you wouldn't have learned on your own) and, well, it's a paycheck. not much more.

Advice to Senior ManagementTake the advice employees give you; it's free so it should be something even you'll pay for. The best way to retain quality talent is to pay them what they're worth, not free lunches or a gym.

No, I would not recommend this company to a friend

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3 people found this helpful  

There are some good leaders in place, but they are fading fast...

Anonymous Employee (Former Employee)

I worked at SwimOutlet.com

ProsCasual work environment.
Young professionals.
Focus on health and wellness through sports.
Peer group is pretty supportive
Catered lunch twice a week (usually from Costco).

ConsVery disorganized when it comes to priorities and direction.
A lot of micromanagement goes on from the top down.
Preach a great culture, but employees have to be shielded to keep it intact.
Wants to be a technology company, but it takes entirely too long to get things developed.
Everything is a secret and knowledge sharing is a new, but not accepted concept.
Secrecy creates a level of dis-trust among the managers and their direct reports.
Getting compensation increases is like pulling teeth.
No board of directors or steering committee to give the company direction.
No recognition for good work, only criticism for mistakes.
Systems are hacked together from software that was bought over 10 years ago.

Advice to Senior ManagementProvide the company with more transparency. Trust the people that you hired to do their jobs and to keep the company information confidential. If employees and managers have good ideas, let them know and have them execute. Don't hold them down and make them feel small. The best ideas come from the bottom up since they deal with customers and the tools every day. Don't preach such a strong belief in values and culture when it isn't followed or cultivated. Bottom line is listen to your workforce and really hear what they have to say. This could be a great company, but management wants so much control that it has probably stunted the potential growth. The company should be a lot farther along than it is.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at SwimOutlet.com reviews and ratings — including employee satisfaction and approval rating for SwimOutlet.com CEO Avi Benaroya. All 9 reviews posted anonymously by SwimOutlet.com employees.