SwimOutlet.com

  www.swimoutlet.com
  www.swimoutlet.com

SwimOutlet.com Reviews

Updated August 20, 2014
Updated August 20, 2014
32 Reviews
2.5
32 Reviews
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Avi Benaroya
11 Ratings

12 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    The Webs Worst Swimwear company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Jose, CA
    Former Employee - Customer Service Representative in San Jose, CA

    I worked at SwimOutlet.com full-time (less than an year)

    Pros

    Office Culture: About 98% of the Customer Service floor staff have no actual knowledge about what they are selling. For a company who supposedly specializes in swimwear the most common sports knowledge Customer Service staff has is for Baseball, Football, etc. Senior employee's will advise new hires to 'do what I do... just fake it' if you have any serious product questions.

    Management: The current management are actually all former floor staff with no real or previous managerial or supervisory experience. Managers encourage you to be independent for this very reason. It does not build trust in a company when new employees come in with more supervisory experience than the established management and supervisory team.

    Call Center/Office Space: You do have a large space to yourself. Computers are outdated and supplies are beyond basic for serious call center work. Chairs are beyond useless. When working in a call center back support is as basic a need as air. and the chairs here are broken, damaged and worn.

    Twice a week catered meals: If you like humus and very rare cooked meat you will enjoy this.

    Benefits: Basic coverage options.

    Wages: $2.00 over the San Jose minimum of $10.00.

    Holiday Party: A very fun event and management provides you with a yearly assortment of gifts. What can be very scary is after the party employees will be heard asking how quick they can sell the items online or pawn for cash.

    Exercise class's and health focused events: Company does provide various 'health' events. You are expected to take these class's off the clock or during your lunch period. Recently, company had a event were employee's were encouraged to walk for exercise. The problem with that is Customer Service staff are not allowed to leave their cubicles so the majority could not take part as other staff who had free access to walk around the company office.

    Cons

    Leadership lack any real knowledge on how to lead others or supervise. Which has caused a lack of respect in the eyes of floor staff seeking assistance. Leadership say they encourage independence but will then not educate employee's fully on company polices or department 'rules'. This leads to some employee's being left wanting for decent support to do their jobs properly.

    Employee cliques have existed and flourished under the current supervisory and management since all the good supervisory and leadership left around 2012. Those in the popular cliques are given a wide berth to break company rules as they see fit and supervisors work diligently to protect them. These same groups will provide misinformation and harass employees they feel threaten their protected status.

    Growth: Practically non-existent within the company.. Most employees tend to leave for other companies within a year as raises do not happen.

    Human Resources: They encourage approaching them with concerns but this is a sad ruse. Human Resources works for the company and not the employee so they will assist management in creating a case for your dismissal when told to.

    Advice to ManagementAdvice

    You know what you are doing. Quit acting oblivious to the truths of what is happening. It becomes sad when management acts friendly one moment then turn into two faced beasts at the drop of a hat.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 6 people found this helpful  

    Truth in Advertising -

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in San Jose, CA
    Current Employee - Anonymous in San Jose, CA

    I have been working at SwimOutlet.com full-time (more than an year)

    Pros

    You're employed making income for your family.

    Company recently stopped a long standing tradition of celebrating employee's birthdays.

    Cons

    Pay - Just above the minimum for San Jose

    Support - Your only support are your co-workers and the senior workers if they feel threatened by you will try to have you fired or give you false information when you ask for help. Managers and Supervisors never keep staff updated to changes or issues as they arise till hours later if you are lucky.

    Benefits: Basic level of health benefits that require you to make a hefty contribution too and at the hourly rate you are paid it can eat into your income. Office equipment is ancient and appear to be from second hand office supply chains.

    HR: Do not go to HR with any issues as they will use this for building a case against you if you become a target of managment.

    Advice to ManagementAdvice

    Do an audit of your company and invest to the future. So much wasted potential and no one appears to care. Fostering a negative unproductive environment will only encourage more employees to leave for brighter pastures.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Decent for a temp or par time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SwimOutlet.com full-time

    Pros

    First shift Monday through Friday schedule is nice. Decent benefits if you're full time for 6 months or longer. Occasional lunches for regular staff.

    Cons

    The pay is not great and raises are practically non existant. Managers/supervisors openly pick favorites, have even fired other employees for them. Overall, it's a very unprofessional enviornment and feels like high school all over again.

    Advice to ManagementAdvice

    Management needs to get it together. This company has a ton of potential but wont get anywhere with their current attitude and policies. Hire the right people for the right positions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 6 people found this helpful  

    High Turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at SwimOutlet.com full-time

    Pros

    Flexible
    Great Entry Level Positions
    Catered Lunch (2x a week)

    Cons

    The pay here is below competitors
    Turnover rate is extremely high
    No guaranteed promotion/salary increase
    People who worked here for years in same position!

    Advice to ManagementAdvice

    Make salary higher, you're never going to grow correctly with this business practice.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Do Not Work Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in West Chester, OH
    Former Employee - Anonymous Employee in West Chester, OH

    I worked at SwimOutlet.com full-time

    Pros

    very relaxed dress code, occasional free lunches

    Cons

    favoritism, low moral, extremely hot in the summer and they don't allow you to carry water (what?) poor communication. Pay is not competitive nor do they give decent or frequent raises. You're only a number to the people higher up.
    supervisors will bark orders at you instead of addressing you like the human being that you are.

    Advice to ManagementAdvice

    Work on moral, make sure your numbers are correct before rewarding anyone. Don't favor one person over another. Have manners/be polite.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Do not work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SwimOutlet.com full-time (less than an year)

    Pros

    Casual, relaxed dress code
    Young employees
    Good place to get experience but that's about it

    Cons

    It feels like high school all over again if you know what I mean
    Inexperienced managers with little to no experience in the industry
    Favortism/nepotism
    Absolutely no room for upward mobility or growth
    Benefits are minimal
    "Raises" after three month reviews are a joke

    Advice to ManagementAdvice

    Foster a work environment that rewards employees for good work. Don't feel threatened by good managers with innovative ideas and then fire them. Good employees don't leave companies, they leave managers. Listen to what your employees have to say to improve the overall company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    NOT recommended at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at SwimOutlet.com full-time (more than an year)

    Pros

    Relaxed atmosphere and an on-site gym, that's about it.

    Cons

    I feel like a lot (or all) of the recent positive reviews are "fake" reviews, meaning they are written by HR or management. They are totally inaccurate and do NOT reflect the actual day-to-day opinions of 95% of the employees I work with daily.

    Negatives include:
    - inexperienced management and executives
    - terrible pay
    - no advancement opportunities
    - all good leaders have left the company

    Advice to ManagementAdvice

    - hire a board of directors
    - have objectives and goals, share those with the company.
    - get a new CEO and CMO, these guys are a joke.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Unfortunately Hard Work Truly is Unrecognized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at SwimOutlet.com full-time

    Pros

    Friendly Atmosphere, Gym Usage, Catered Food

    Cons

    Hard Work unfortunately goes unrecognized. Do yourself a favor and if hired you're in for a really fake work atmosphere. You will be used and you'll never realize it because the managements are professional in making it seem like you're doing great there.

    Advice to ManagementAdvice

    Unprofessional, I did my best to look past these reviews towards the beginning of hiring but unfortunately they were correct, hard work does go unrecognized.

    Doesn't Recommend
    Negative Outlook
  10.  

    Do NOT work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SwimOutlet.com full-time

    Pros

    - relaxed dress code and that's about it.

    Cons

    - Company managed by a VERY inexperienced executive team, most of which haven't worked elsewhere during their careers
    - There is no communication
    - There is no strategy (at least one that makes sense).
    - The exec team hires their own family members over other qualified individuals.
    - They hire you claiming you will get a review + bonus at 3 months. This doesn't happen. Both the review + bonus do not exist.
    - Pay is terrible

    Advice to ManagementAdvice

    Hire some executives with industry experience, or promote what few good employees work there. Get a board of directors so that there is executive/strategy oversight. Oh wait, that'll never happen because the CEO is so inexperienced himself, any wise board of directors would remove him right away.

    This company is essentially a bunch of amateurs who have no clue on how to develop and execute a well thought out strategy.

    Doesn't Recommend
  11. 3 people found this helpful  

    Steer clear of this place if you know whats good for you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SwimOutlet.com

    Pros

    there are really only 2 things...

    1. Relaxed dress code
    2. Relaxed work schedule

    Cons

    Don't be fooled by the following things:

    1. "catered" lunches... they are only "prepared" lunches and terribly low quality. the only "catering" they do is from Costco in the form of pizza
    2. raise at three month review, this will almost never happen...or at least only for what they call "rockstars" which no one seems to know who the "rockstars" are.
    3. 401K is a very poor matching percentage and not worth giving up any piece of what little you make to invest for you future.

    These things are a farce and only there to reel in anyone who is desperate for work.

    and now for the actual cons list:

    1. Insulting pay
    2. poor management
    3. No budgets for departments
    4. No communication unless you do something wrong
    5. No real training
    6. No advancement
    7. Nepotism
    8. No real structure to speak of
    9. No clear direction or goals
    10. No onsite IT team
    11. No board of directors
    12. they use people for their skills then turn their back on them
    13. CEO is very out of touch with his own company
    14. Not enough people to remotely get things done without frustration

    I honestly don't know how they are staying afloat. Apparently they do just enough sales to stay alive so the company is lucky to be in a niche market and that the non-executive employees are willing to work for peanuts to keep things going.

    Many people at the company feel the same way, but are afraid to speak out in fear of repercussions.

    Advice to ManagementAdvice

    Here are some things that I can tell you WILL help things improve ten fold...

    1. competitive pay
    2. Incentive raises
    3. bonuses
    4. Make employees feel important and appreciated
    5. get to know your employees
    6. Listen to your employees and their concerns
    7. Get an IT team in the US office
    8. Get a board of directors in place
    9. Get on top of hiring the important people that you need and creating a real structure

    Just these things can right things and the companies attitude and morale will change drastically....so focus on this....and all else will follow.

    Doesn't Recommend

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