Symantec Reviews

Updated September 7, 2014
Updated September 7, 2014
1,660 Reviews
3.3
1,660 Reviews
Rating Trends

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Symantec Interim CEO Michael Brown
Michael Brown
92 Ratings

Review Highlights

Pros
  • Work life balance makes this company stand high in all IT product companies (in 192 reviews)

  • Great work environment - Facilities to employees at good (in 106 reviews)


Cons
  • Terrible work life balance, although they will say they value this (in 35 reviews)

  • Need internal sales talk to senior management to keep or find new position at RIF (in 64 reviews)

More Highlights

131 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    I used to believe it was headed the right direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Software Engineer  in  Heathrow, FL
    Current Employee - Principal Software Engineer in Heathrow, FL

    I have been working at Symantec full-time for more than 8 years

    Pros

    Great benefits, work-life balance, and decent salary. The employees and lower level managers seem to want to do the right thing - if they were only allowed.

    Cons

    While they occasionally make moves in the right direction, management (directors and above) seem completely detached from the workers actually doing the work. They don't seem to know anything about the employees before making apparently random project assignments and don't seem to have any interest in getting employee engagement. Between a massive reorganization, project changes, turnover, I've lost count of the number of different managers within 2 levels of the independent contributors have changed.

    Advice to ManagementAdvice

    The company needs to stop focusing on the short term and focus on the long term growth of the company. Forcing all employees to take a week off to reduce corporate expenses to make finances "look good" for 1 quarter is the most short-sighted thing I can imagine and it costs employee morale which will hurt even more than the long term. You were so concerned about losing the "top talent" under Steve Bennett that you forced him to resign, but I guess you don't count people who are not executives as worth keeping.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Incompetence runs rampant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal Program Manager  in  Mountain View, CA
    Former Employee - Principal Program Manager in Mountain View, CA

    I worked at Symantec full-time for more than 3 years

    Pros

    Good salary and benefits
    Lots of people find good places to hide so that they don't do any work

    Cons

    Culture - worst culture of any company in the Valley. The culture was so bad that the company established "Culture Champions" (quasi-cheerleaders) in an effort to change. The reason for the high pay is to entice you to stay.
    Management incompetency - worst management (or lack there of) team I have experienced. Spend countless hours on worthless and meaningless work. Managers more interested in empire building and protecting turf. Most managers did not have people skills and were promoted only because of the "friends" or internal mafia association.

    Advice to ManagementAdvice

    Fire two thirds of the company as they are not needed. There is too much redundancy between teams and systems. 17,000 employees for what this company produces is ridiculous.
    Too many managers - fire them all and create a flatter organization.
    Outsourcing the IT organization was one of the dumbest things the company has ever done. WTF?
    Figure out an M&A strategy that involves integrating the companies that you bought several years ago. What a freaking mess you have with overlapping and redundant systems. One of the reasons, besides incompetent management, that the culture sucks. Data entry jobs - really? A high tech company that has data entry jobs focused on keeping two redundant systems in sync because no one thought of finding an API? WTF

    I could go on for hours.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Absolutely the worst place I have worked at

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Symantec

    Pros

    The espresso machine, free Norton licenses as an employee

    Cons

    Where do I start? I worked for eBusiness when it was still alive, and the whole thing was an outsourcing nightmare. Very little technical talent were onsite, and most employees were on H1B so they were driven to the ground like slaves.

    Everything was outsourced at eBusiness - nothing was built in-house except for a bunch of architects, and higher level dev leads who had little to no control of our vendors. The development vendor from India only listened to the people who paid their bills and the VP. The whole charade thankfully has now moved to Western Union Digital. (Yeah, real talent works for a funds transaction company)

    Advice to ManagementAdvice

    Good heavens they were fired. Not sure why some people are still there?

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  5. 4 people found this helpful  

    Daylight robbery - CEO robbing people of PTO and moving value to Shareholder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  Mountain View, CA
    Current Employee - Product Manager in Mountain View, CA

    I have been working at Symantec full-time for more than 3 years

    Pros

    Work-life balance: If you dont want to work too hard and just want to cruise along, this might be a great company to work for.

    Cons

    Career development: 3 CEOs in 2 years, all of senior management has changed, Interim CEO has implemented mandatory PTO to reduce liability on this books (this essentially moves the money from employees who have already earned the benefits into shareholders pockets).

    Advice to ManagementAdvice

    Stop stealing from your employees or you will not have any employees left to steal from.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Cold Hearted Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Recruiter  in  Mountain View, CA
    Former Employee - Corporate Recruiter in Mountain View, CA

    I worked at Symantec full-time for more than 3 years

    Pros

    Having had the privilege to work with smart and great people made my time with them worth it.

    Cons

    Leadership has absolutely no conscience and myopic values that change with the wind.

    Advice to ManagementAdvice

    I always scratch my head when I see valuable talent walked out the door while those with no heart, passion, vision, or gusto keep their jobs. Really glad that I'm not there any longer.

    Doesn't Recommend
    Disapproves of CEO
  7. 2 people found this helpful  

    SOSo,

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Symantec

    Pros

    You have good culture, vey slow

    Cons

    Bad management, very political and stressful

  8. 7 people found this helpful  

    Glory days of the company are long gone, only misery and incompetence remains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Alpha and Omega  in  Mountain View, CA
    Former Employee - Alpha and Omega in Mountain View, CA

    I worked at Symantec full-time for more than 5 years

    Pros

    At the time I left there were really none, and according to all accounts it has not gotten any better. As a previous review stated spot on, the politics are worse than Washington D.C. so I guess if you love playing political games this may be a positive for you.

    Cons

    The uncertainty and upheaval that have taken place the past few years has already been well documented here in previous reviews and elsewhere. What is less discussed is the enormous amount of 'brain drain' that has taken place as a result. Very few truly technically competent individuals remain, and the few that do remain are basically in hands-off-the-code 'technical' 'leadership' positions where they generally sit around doing next to nothing to earn their enormous and unjustified salaries, and were far more survivors of the political game as previously noted and endless purges than actually accomplished technical savants, gurus, etc. This refers to the bulk of D, E, and higher level technical employees from principal and senior principal to architect to fellow and distinguished engineer as well as technical director and VP.

    The bulk of the actual coding developers and engineers now are extremely low skilled H1B Visa employees, at least in the states, as the company has attempted to maintain its profit margins by gutting the 'overpriced' competent technical staff and replacing it en masse with cheaper labor. These are the B, C, and D grade grunts in the trenches. But as the saying goes, "you get what you pay for" or in this case, what you don't pay for, with the result being a tremendous drop in quality and talent over the past few years and hence the loss of virtually all competitive advantage and in fact being left behind or completely missing the market on new and emerging technologies.

    At this point there are really only 4 types of employees at Symantec - 1 is the executive leadership and board of directors who have played the political game to perfection up to this point, second are the wannabe #1s - the lower management, technical management, and middle management which has been gutted the past couple of years but no where near enough to where it should be as there are still endless redundancies and tremendous amounts of gross incompetence among its ranks. Third are the aforementioned H1B Visa low(er) pay and even lower skilled workers, who are flourishing. Fourth and final are the dying breed, the regular old timer technical employees that never or poorly played the political game and have all but become extinct. If you are 1-3 you have great potential on this slowly sinking ship, but for #4 there is a much better life for you elsewhere.

    Advice to ManagementAdvice

    This is more general advice to the average employee. Given how quickly management and staff is culled at the company from top to bottom and how it is slowly sinking, be ready to jump at any moment thus have your contacts, network, resume etc. all in place and ready to go. If you really want to find out how valuable you are to the company, give them notice - if your manager/director and manager's manager (director/VP) drop everything and throw a counter at you (usually to the tune of 25-50% more salary and other benefits, perks, etc.) you KNOW they have been using and abusing you and vastly underpaying you, and are now scrambling to keep you after no doubt years of mistreatment. If not, well, have your ducks in a row and jump!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    No leadership. Managers are bullies and treat employees very badly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Portland, OR
    Former Employee - Customer Service in Portland, OR

    I worked at Symantec full-time for more than a year

    Pros

    I loved my job under VeriSign management. After the Symantec acquisition, the overall employee treatment and job morale went down. Unfair treatment and no empowerment. Managers exercise "You do as I tell you" mentality.

    Cons

    Senior managers with minimal education are only able to manage through intimidation and fear. Daily scolding, chaos, and unprofessional behavior. In this particular department, employees were treated unfairly, discriminated against and harassed. Managers got away with it because they were not held accountable for their actions. It was much easier to blame it on the employee. No wonder most of the work it moving to India.

    Advice to ManagementAdvice

    Listen to employees. Not every employee wants to sue the company for compensation. Most of us really care for the quality of our work, are ethical, and want to do the right thing. Be thorough during downsizing and make sure you don't get rid of good talent. Out with the old and in with the new. You have senior managers in Americas Customer Service located in Springfield, OR who are hurting the reputation and business of the company. Evaluate their contributions and you will soon see you need to get rid of them. Longevity does not mean quality.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Corrupt management, no desire to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Mountain View, CA
    Former Employee - Software Engineer in Mountain View, CA

    I worked at Symantec full-time for more than a year

    Pros

    nothing exciting about this company

    Cons

    no direction, no motivation, no sense of being proud

    Advice to ManagementAdvice

    listen to your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Comp Plan Doesn't Make Sense

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative  in  Heathrow, FL
    Current Employee - Inside Sales Representative in Heathrow, FL

    I have been working at Symantec full-time for more than 8 years

    Pros

    The health benefits are good and work/life balance is typically encouraged.

    Cons

    No raises, confusing comp plans, poor management. A lot of people are leaving Symantec right now and have been for about 18 months. A lot of senior leadership has left as well as tenured sales reps. Symantec is going downhill fast.

    Advice to ManagementAdvice

    The last time I signed my comp plan, Symantec tried to take $5000 back from me that was already paid because it was essentially a pay cut that was backdated by 4 months. Not only was that illegal because you can't change someone's pay retroactively but they also took money out of my paychecks to pay them back without telling me which is also illegal. When I explained to HR that this was illegal in the state I reside, they dropped it. How many employees did this happen to that didn't fight it though?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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