Symantec Reviews

Updated September 19, 2014
Updated September 19, 2014
1,681 Reviews
3.3
1,681 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Symantec Interim CEO Michael Brown
Michael Brown
99 Ratings

Review Highlights

Pros
  • Work life balance makes this company stand high in all IT product companies (in 192 reviews)

  • Great work environment - Facilities to employees at good (in 106 reviews)


Cons
  • Terrible work life balance, although they will say they value this (in 35 reviews)

  • Need internal sales talk to senior management to keep or find new position at RIF (in 64 reviews)

More Highlights

132 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Poor Mgmt, Backstabbing and pure politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Renewals Representative  in  Springfield, OR
    Current Employee - Senior Renewals Representative in Springfield, OR

    I have been working at Symantec full-time for more than 8 years

    Pros

    CEO is very good and creates real strategic visions. I'll be happy to finish up though in a few weeks.

    Cons

    > Poor inexperienced Sales Management
    > Sales is more Data Management as oppose to selling. You spend more time cleaning data than doing the job the company hired you for
    > Very politically driven "you watch my back and I'll watch yours"
    > Management are very clingy and two faced
    > CEO has created an outstanding strategy but unfortunately still to today, we dont get the same message on the ground.

    Advice to ManagementAdvice

    Be realistic, honest and fair. Get some training around the people aspects of the job as clearly you dont have a clue. We are humans after all.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Long in the tooth products and no respect for the individual.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer/Project Manager  in  Fort Lauderdale, FL
    Former Employee - Systems Engineer/Project Manager in Fort Lauderdale, FL

    I worked at Symantec full-time for less than a year

    Pros

    There are some hard-working professional individuals at Symantec who truly have a professional demeanor and team work ethic.

    Cons

    Ineffectual HR, upper and mid management that have no respect for the individual field force in particular customer facing presales analysts and engineers. Sales reps have degenerated to the level of shifting the blame to cover for software solutions and badly need of update. Security's software solutions take precedence in terms of technology updates wearers storage software solutions updates take backseat. Sales reps are allowed to demean and denigrate customer facing presales employees without being discipline in a abrasive toxic culture. Sales reps or below quota are allowed to languish in be allowed to blame presales individuals who are diligently working to improve Symantec's solutions for the customer.

    Advice to ManagementAdvice

    Improve respect for the individual from upper management down to the field employees. Foster a team spirit within management. Have a zero-tolerance policy in place for Sales reps who demean and denigrate customer facing pre sales / post sales employees. Invest more resources and development for updates for all of Symantec software solutions to keep them up-to-date and competitive and reliable.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 6 people found this helpful  

    Enterprise Sales - SYMC "4.0" thinks this is shrink-wrapped software sales...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive
    Current Employee - Sales Executive

    I have been working at Symantec full-time for more than 8 years

    Pros

    Excellent products
    Unlimited comp plan
    Depending on the team, the other reps around you are genuinely helpful.
    Brand equity is still valuable on your resume.

    Cons

    As an AE, you spend a ton of time doing post-sales customer hand-holding because support is so overworked.

    Very political. If you aren't juiced in, you aren't going anywhere. This applies not only to
    promotion opportunities, but your quota as well.

    Not a sales-led culture.

    Senior management seems to hate having a sales force. There are a ton of Intuit people running around and they all seem to think that high scale enterprise class software can be sold via an eCommerce strategy.

    They hacked a ton of roles out and are now leaning harder on sales and support staff. I am today doing what 1.5 people historically did.

    While comp is in theory unlimited, the chances to overachieve are difficult.

    Advice to ManagementAdvice

    Seriously, enough with the "wing-to-wing", "End-to-end", "mindset", and so on. I'm not looking to join a cult and I'm not some 23 year old kid fresh out of school looking for an identity. I'm a professional. Please respect that. Build products that work, support them, and realize that no customer is planning on dropping 7 figures on enterprise software with webinars and talking to some desk jockey on a headset in Springfield.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 2 people found this helpful  

    Not the best job for motivated sales individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Territory Account Manager  in  Springfield, OR
    Current Employee - Inside Territory Account Manager in Springfield, OR

    I have been working at Symantec full-time for more than 5 years

    Pros

    Benefits, time off, gym, cafeteria, free food at Quarter end

    Cons

    Micro management, mundane work, toxic atmosphere

    Advice to ManagementAdvice

    Get a clue

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    2 years in product organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA

    I have been working at Symantec full-time for more than a year

    Pros

    - growth by acquisition has led to diversity in management styles which are ultimately good for the business
    - if you excel at politics, this is the place for you!

    Cons

    - watch out for Steve Bennett and his outwardly friendly demeanor. He has made some questionable hires into his direct staff, and the veteran executives are scared to tell him the truth. There is an air of politics that has created a "yes-men" culture (yes! He fired all his female direct reports upon arrival!) which will not produce results in the long term.

    Advice to ManagementAdvice

    - Steve and team need to think about how they can show up as role models to a diverse employee base. Some employees see him as a father figure, but he needs to engender those that don't if he truly wants a diverse workforce.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Same 'ole, same 'ole...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Symantec

    Pros

    Pay is fair and remote work allowed.

    Cons

    "Re-org" of the company is still going on after being announced in late 2012! Teams left in limbo not knowing if they will have a job or not for far too long. Meanwhile, land-grabs for power are going on. New C-Level leadership wanted to create a new culture and it was needed, but it's taken WAY too long and their actions don't match their words. Sad.

    Advice to ManagementAdvice

    Get rid of the CIO - nothing positive will change in technology if M.H. is still there. He is in over his head, does not understand anything to do with security, risk, or complex IT infrastructure, and he can't make a decision to save his life. Time for him to go. Too bad you thought he was "4.0" material - suck it up that you made a bad decision and get rid of him before he does more damage.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Not a pleasant place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Symantec full-time for more than 3 years

    Pros

    they pay you a lot of money, but you pay for it in the end

    Cons

    lots of hype and ego. very little humanity and true values that they tout themselves for. I wouldn't recommend this company. Terrible work life balance, although they will say they value this. the company is in major upheaval. I worked there for over 3 years and I never heard anyone speak about the satisfaction of the customer. It was always our performance, how good do we look, how much money do we make. The people that work here are at a very low level of evolution. If you want to be a workaholic and pat yourself on the back for your accomplishments, have at it. If you want to have a real life with real relationships, I would suggest working somewhere else.

    Advice to ManagementAdvice

    people are human beings

    Doesn't Recommend
  9. 4 people found this helpful  

    SYMC 4.0 continues to be management heavy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Engineer  in  Mountain View, CA
    Former Employee - Senior Engineer in Mountain View, CA

    I worked at Symantec full-time for more than 3 years

    Pros

    work life balance, good location along 101, good cafeteria.

    Cons

    - Highly political climate. The restructuring was touted as a management simplification drive, however the majority of people let go are Individual Contributors. The re-org is strange as now you have Senior Managers reporting to another Senior Manager. Once again the management has won by keeping itself safe. How do you expect SYMC 4.0 to take off with the same management in charge of the company?

    Advice to ManagementAdvice

    - layoff the people from Management - Directors and Senior Managers.
    - If you really want to achieve a flat organization, everyone should report to a Director level person. The Senior Manager/Manager roles should be abolished when it comes to direct reports. This will give a level playing field to all employees.
    - Introduce a culture where the Senior executives - VP, etc. meet with the team on a one on one basis regularly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Good company but bad management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Symantec

    Pros

    Great benefits and campus in general. The company has great opportunity for learning.

    Cons

    The company acquired too many businesses. They do not know what to do with them. They also acquired two identical companies, which for two years could not come up with one solution for the product. A lot of time is wasted for useless meetings. A lot of similar positions. Just tell me, why do you need three program managers for less than 50 emploees producing a single product? Why do you need so many managers taking care of Program Managers, Technical Writers, QA? Most of these managers do not even know what they are doing. Management is a big problem for the company. There is so much politics everywhere. You simply don't have time to do the job.

    Advice to ManagementAdvice

    I am not sure that CEO knows what is going on in his divisions. He made the correct decision to cut the management, but it is also necessary to Replace the current managers. All of them and everywhere! Hire different people with an open mind and good technical knowledge instead of your current managers. Make sure that if people are working on the product for several months, this product is released. Don't waste shareholders' money for salaries, which do not produce anything for the company. Make sure that the company is making a good quality product. Stop outsoursing jobs. Hire less people in the US, and they will work a lot harder than in the other countries where you don't have any control. Create a list with the products you want to create and make sure that this is what is going to happen. Control every department and make sure that they are making the product and do not release something that has just bug fixes (and they claim it as a new product line:-)

    Doesn't Recommend
    No opinion of CEO
  11. 2 people found this helpful  

    Not focused on employees at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineering Manager  in  Mountain View, CA
    Current Employee - Senior Engineering Manager in Mountain View, CA

    I have been working at Symantec full-time for more than 3 years

    Pros

    Good collaborative working environment
    Friendly people

    Cons

    Management should focus more on employees' careers and back them during hard times. Re-orgs are very common and when those happen it's common at symantec to terminate employment of several good people. This hurts morale a lot

    Advice to ManagementAdvice

    Look after the employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Worked for Symantec? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.