Symetra Reviews

Updated June 17, 2015
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3.0
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Symetra President, CEO, and Director Thomas M. (Tom) Marra
Thomas M. (Tom) Marra
10 Ratings

Pros
  • Tries to support work/life balance with a 38 (in 17 reviews)

  • Some employees are really great people (in 12 reviews)

Cons
  • I am a dedicated employee & hard worker but I'm having to watch my peers fall apart around me from overwork & lack of work/life balance (in 6 reviews)

  • Upper management is very out of touch with business reality, trying to make a small to medium size company into an industry giant (in 7 reviews)

More Pros and Cons

27 Employee Reviews

Sort: Popular Rating Date
  1. Great team members, bad middle managment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant II in Everett, WA
    Current Employee - Accountant II in Everett, WA

    I have been working at Symetra full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great team members! Company wide focus on service in the community. Very flexible schedule and work options. Top leadership has clear vision and ensures everyone works towards that vision. Drive to work as a team.

    Cons

    Middle management looses site of upper management vision. Does not do what they say they will. Loses team focus.

    Advice to Management

    Do what you say you will and stay focused. Stand up for your employees and do not assume an issue is always their fault before hearing the facts.


  2. the longer you stay, the less you are paid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst III in Bellevue, WA
    Current Employee - Business Analyst III in Bellevue, WA

    I have been working at Symetra full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Co-workers are amazing people to work with.

    Cons

    even with 7+ years of experience, they still pay people based on how visible they are and not by how well they do there job. you can do your job well for years and never make it to the mid-salary range.

    Advice to Management

    People dont feel valued when they remain at the bottom of the salary range, while new employees hire in at and above your salary, with less experience. I will recommend this company to a friend, as long as they dont stay past 3 or 4 years.


  3. Software Developer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Symetra

    Pros

    Good benefits and work/like balance

    Cons

    Mired in obsolete technology and IT processes


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Just ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Symetra

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits, some good colleagues, extra perks for a fairly large company, not too much overtime, encouragement to share ideas

    Cons

    Competitiveness that hindered productivity, pressure to fit into a mold, no mentoring or training, commute to Bellevue is awful


  6. Symetra is a good company with some good employees. It is a medium size insurance company with over 1000 employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Bellevue, WA
    Former Employee - Manager in Bellevue, WA

    I worked at Symetra full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Company with great products, good employees. Some policies can be pretty flexible depends on your managers. It is a growing company,

    Cons

    It is a growing company. Sometimes you don't have work life balance. Department hired a new manager recently. Micro manager.


  7. Helpful (1)

    Good People Facing an Uphill Climb

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Symetra

    Pros

    Hired proven talent from successful competitors. Employees mean well. Competitive pricing. Once you get to the right person the right solution can usually be given fairly quickly.

    Cons

    Systems are non-existent or heavily band-aided behind the scenes. Internal workflows and barriers make it difficult to provide timely information to customers and insureds.

    Advice to Management

    Act like a larger company. It's embarrassing when corporate switchboard has an outgoing message saying entire benefits division (400 employees) is in a meeting and that message is still in use 3 hours after the meeting ended.


  8. Helpful (3)

    This company is here to make money.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at Symetra full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Benefits are good. Pay is competitive in my experience.

    Cons

    The leadership values EPS and ROE, not people. CEO takes some pride in the fact that he "doesn't read management books." Long-term planning is just numbers and wishing, not real planning. There isn't a focus on what we do well. It's just "grow and bring in more profitable business." The word customer does not come up very often in management discussions.

    Advice to Management

    Find out why Symetra's existence is good for the planet and embrace it.


  9. Helpful (1)

    Great Benefits, Inconsistent Employee Development

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contracts and Licensing Coordinator in Bellevue, WA
    Current Employee - Contracts and Licensing Coordinator in Bellevue, WA

    I have been working at Symetra full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The benefits are great, with 3 options to choose from for medical. You have your choice of a transit pass for $8 taken out of every paycheck, or a parking pass for around $60 a paycheck. Tries to support work/life balance with a 38.75hr work week. Business casual dress code--most people wear jeans.

    Cons

    Training is sub-par and seems to be an after thought with much of the management. Advancement is not consistent with seniority or meritocracy; it is at the whim of the management as to who will progress and who will stay behind.

    Advice to Management

    Get rid of the problem employees faster than you have or haven't in the past. It would also be nice if management would take the time to learn exactly what it is that the other employees do so as to provide better support.


  10. Helpful (3)

    Nice people but poor management after turnover in 2010.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA

    I worked at Symetra full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People and location are nice.

    Cons

    Management appear untrained in soft skills and mentoring. Quality is not as important as meeting the timeframes.


  11. Helpful (2)

    Great Learning Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative IV in Bellevue, WA
    Former Employee - Customer Service Representative IV in Bellevue, WA

    I worked at Symetra full-time (More than 3 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The people are great and overtime pay was good. Nice location, lots of happy hour choices nearby.

    Cons

    Management is very cliquey, promoting those within their circle before others. Difficult to move up beyond your immediate department. Cost for parking was astronomical. Lots of overtime.



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