Symetra Reviews

Updated July 30, 2014
Updated July 30, 2014
116 Reviews

2.8
116 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Symetra President, CEO, and Director Thomas M. (Tom) Marra
Thomas M. (Tom) Marra
69 Ratings

Review Highlights

Pros
  • Work-Life Balance reasonable in terms of number of hours worked ( (in 14 reviews)

  • Great people - including leadership team (in 12 reviews)


Cons
  • encourages a work/life balance but then punishes you for trying to have one (in 6 reviews)

  • Women in upper management positions are few and far between (if they are in (in 6 reviews)

More Highlights

12 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to work, flexible work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager  in  Bellevue, WA
    Current Employee - Case Manager in Bellevue, WA

    I have been working at Symetra full-time for less than a year

    Pros

    Management is very flexible about working with your personal schedule, employees work many different shifts. Several product lines to work within. Good benefits, good compensation, great location, and currently improving dated feel of facilities. Company growing at a good rate, many chances for advancement. Current CEO doing a great job growing the all product lines. Good mix of experienced employees and new-comers.

    Cons

    Working with life insurance, annuities, or benefits can be tedious at times. Currently shifting some operations and consolidating physical size of departments (smaller work spaces).

    Advice to ManagementAdvice

    Would advise against future vacation freezes.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    My summer sales internship at Symetra was insightful!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Intern  in  Bellevue, WA
    Former Employee - Sales Intern in Bellevue, WA

    I worked at Symetra as an intern for less than a year

    Pros

    Good experiences from projects under management
    Ability to see and learn about roles across business units

    Cons

    Micromanagement
    Poor organization at times with colleagues and meetings

    Advice to ManagementAdvice

    Continue to place large projectile leads on newcomers!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Industry veteran still growing in marketplace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Symetra full-time

    Pros

    Benefits, hours, location, jeans dress code, great people, community involvement, bonus opportunity, recognition program, mentorship ops from employees in industry 15+ years. Hard work and leading by example are rewarded. Industry training, Engagement and personal development are a priority here.

    Cons

    Expensive parking, Management communication, Culture in flux, Some veteran employees mentality of entitlement and resistance to change affects culture and morale.

    Advice to ManagementAdvice

    Keep listening to employees. Invest in manager "leadership" training including 1:1 coaching in departments with the most negative feedback. Budget for more Team building in each work group. Monitor and eliminate nepotism in work groups. Eliminate stack ranking of any kind.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Overall good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Symetra full-time

    Pros

    Good Work life balance, fun people to work with

    Cons

    Somewhat old school in mangament processes but is getting better

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Surprised!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at Symetra full-time for less than a year

    Pros

    I was not sure of what to expect when I joined.
    I feel empowered to make changes. My management listens to me and lets me run with my ideas.
    Location is great - lunch time options are plenty.

    Cons

    There are people from old school, resistant to change. Office views are great but indoor space feels a little dated. Could invest in some new carpets.

    Advice to ManagementAdvice

    Continue to support and recognize employees and their good work.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Personally, I am very happy at Symetra but I do understand why others may not be.

    Current Employee - Anonymous Employee  in  Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at Symetra full-time for more than 3 years

    Pros

    Energy, attitude, and collaboration drive me to be passionate about my work and I am encouraged and empowered by my manager to contribute at the level I want. I think the work/life balance exists and the people I work with on a daily basis are talented, hardworking and dedicated. They make my job as a manager easier and I don't feel stifled in finding new ways to reward them and create a more positive working environment (read: offsites and other team building activities).

    Cons

    As part of a high performing team, we are lean and sometimes I feel like I have to fight a little too hard to reward my people and obtain additional resources. The performance review system needs a complete overhaul but I think this is finally getting some much needed attention. In the meantime, I plan to make liberal use of Symetra's generous spot bonus program to recognize my stars--of which there are many.

    Advice to ManagementAdvice

    Take a real position to improve morale; no more employee surveys. Just walk around and talk to people. Learn more names, shake more hands, pat more backs and get to know the people who act like owners, but aren't. You have a huge talent pool within Symetra. Find these people and personally listen to what they have to say. They, like me, are vested in this company and know that it has the makings to be a great place to work.

  8. 1 person found this helpful  

    Symetra is a good company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Bellevue, WA
    Current Employee - Manager in Bellevue, WA

    I have been working at Symetra full-time for less than a year

    Pros

    I've been with the company for less than a year, but wanted to share my thoughts. There are many good things about this company, and more to come. Are there growing pains? Yes. Is it perfect? No. Having said that, you get what you give. If you are a hard worker and contribute, you'll be rewarded, which will lead to satisfaction. If not, well, you may gripe about things, which will lead to dissatisfaction. Pros include:

    - Excellent location
    - A lot of really great people who care about their jobs and the service they provide to our clients
    - Good work environment, although it can be hectic at times. We're busy...it's good!
    - Lots of potential to progress within the company
    - Management is striving to empower people to come up with ideas, to provide suggestions on improving processes, to have a voice (I've noticed that some people thrive when given this opportunity, while others don't speak up). If you don't speak up, you shouldn't gripe.

    Cons

    There are a few cons:

    - We seem to run in a reactive mode - there needs to be a paradigm shift to proactiveness, especially with work volumes
    - Some teams seem to work in silos - if there was a more inclusive approach in managing work volumes, I believe the volume of work could be parsed out as needed

    Advice to ManagementAdvice

    - Listen to the folks in the trenches...they have a lot to offer
    - Make yourself more visible

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    A good company with many nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Administrative  in  Bellevue, WA
    Current Employee - Senior Administrative in Bellevue, WA

    I have been working at Symetra full-time for less than a year

    Pros

    -Good compensation and benefits
    -Flexible work hours and great location
    -Supportive supervisors (luckily I have them)
    -Super friend people (most of them are)

    Cons

    -A lot of teams seem to be disorganized
    -Too many meetings for managerial level

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Not perfect, but good so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at Symetra full-time for less than a year

    Pros

    * Great location - near restaurants and the transit center.
    * Competitive salary and good benefits package (including 401k match and generous stock purchase plan).
    * Good worklife balance.
    * Unlike many other companies in the area and/or in the same industry (including the company I left earlier this year), Symetra is in very good financial shape and is actually poised for growth.

    Cons

    * Change management - I'm ok with change, but feel that communication with employees could be better. I do believe that the company is moving in the right direction though.
    * Like with most companies, employee experience/morale probably varies a lot by department. I can only speak for my own experience, which has been positive.
    * Parking is expensive.

    Advice to ManagementAdvice

    Senior management should work harder to communicate with and be visible to their employees.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Great Company undergoing a tremendous amount of change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at Symetra

    Pros

    Friendly people.
    Striving to grow.
    Making advancements in technology.

    Cons

    New leadership at the top. Future directions are not certain.

    No opinion of CEO

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