Synapse Product Development

  www.synapse.com
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Synapse Product Development Reviews

Updated Jul 17, 2014
All Employees Current Employees Only

3.7 18 reviews

50% Approve of the CEO

Synapse Product Development CEO and Co-Founder Ross Collins

Ross Collins

(2 ratings)

72% of employees recommend this company to a friend
13 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Disapproves of CEO

    2 people found this helpful  

    Great place to work

    Anonymous Employee (Current Employee)

    ProsThe main thing I like is that we work in a culture of strong mutual respect. Curiosity is the key quality people exhibit and it let's people focus on solving problems rather than politics. Failure is tolerated as long as you own the problem. Asking for help early is always encouraged

    ConsCurrently, the company is facing short term business challenges requiring a change in process

    Advice to Senior ManagementFill the pipeline and don't burden us with process

    Yes, I would recommend this company to a friend

    Synapse Product Development Vice President, Human Resources responded to this review

    May 6, 2014

    We appreciate the feedback. Yes Synapse was founded on strong employee-centric principles. Tough times recently have challenged all of us but we are working hard to get on track again and be even ... More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Hard to see where this is going, but it's an interesting ride.

    Anonymous Employee (Current Employee) Seattle, WA

    ProsThe coworkers are outstandingly diverse, interesting, driven and highly competent. You can learn something new every day from each person who works here. Each project has its own interesting aspects that keep you on your toes and learning. The work / life balance is excellent and the benefits are top notch.

    ConsManagement is pretty much a weak soup. It's hard to know who's controlling what, what the company's long-term vision is, or how we're planning on getting there together. Upper echelons are clique-y and aloof and Synapse is not particularly transparent in its operations. Compensation is reasonable, but not first-rate, but the work-load isn't onerous.

    Advice to Senior ManagementCreate a company vision, a business plan, and share it with your staff. Good things will happen.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Not What they Portrayed themselves to be

    Anonymous Employee (Current Employee)

    ProsPros – Above average benefits
    Free Lunch on Wed.
    Free Snacks
    Interesting projects

    ConsI have been working at Synapse Product Development full-time for more than a year

    Cons – Where do I start. There are so many cons about this company. They draw people in with their free beer, free Wed. lunch, games and the "freedom" to express yourself. They do have all of this with the exception of the freedom to express yourself. You are only free to express yourself as long as it fits into their philosophy and Synapse culture. Some of the behavior is extremely cult-like. They push their company CULTure relentlessly. If you do not exhibit appropriate Synapse attitude and culture you are at risk of losing your job or being pulled from projects.

    Fratboy behavior permeates the culture. This begins with your first week of work when you are stood in front of the entire company and hazed and humiliated. People spend more time trying to be funny and come up with practical jokes or drink beer than actually do some work.

    Employees and co-workers consistently put up road blocks which make it difficult for management to manage, and for projects to get done in a timely manner.
    Lack of process has contributed greatly to financial loss and internal frustration on teams.
    People lacking any real world or management experience have been placed in management roles which set teams, and the company up for failure.

    Managers (and I call them that because there are no people with leadership skills here) lack the skill to forecast or to understand basic business practices. There is no strategy for next projects and how to fully utilize staff. People were laid off and 1 month later that role is open again and they are hiring the next poor sucker.

    This company has a history of mismanagement of projects and funds which have lead them to multiple layoffs over the years, not only in 2013-2014 . In the past year there have been 2 significant layoffs resulting in the layoff of about half of the company. One of their favorite sayings is "People before Profit". Ha! When the hard times hit, the founders did nothing to try and save jobs like cut expenses or improve process. Their first reaction was to lay people off. Not only am I not optimistic about this company but I have lost all respect for this company. The founders are doomed to repeat their mistakes.

    Getting out as fast as I can.

    Advice to Senior ManagementAdvice to Senior Management/Founders – Stop allowing inexperienced staff and employees to run the company and influence your business decisions.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Synapse Product Development Vice President, Human Resources responded to this review

    May 6, 2014

    Thank you for your honest feedback. I really mean it! It is important to hear these frustrations in order for Synapse to address and turn the corner to being a great place again. Multiple layoffs ... More
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Time to start looking for a new home

    Anonymous Employee (Current Employee)

    ProsBesides a paycheck, nothing

    ConsLeadership is severely lacking a vision. Constant on-boarding of new Senior Management is a joke. The CEO is spinning in circles with no direction and no idea how to build or make Synapse into what it was 2 years ago. The same clients we have had for years are pulling back on projects so revenue is drastically falling. We just went thru another layoff which was horrible and saddening to go thru.

    Advice to Senior ManagementAll of your rock stars are getting ready to leave because of the Leadership

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Approves of CEO

     

    Fantastic company with great people

    Software Engineering Intern (Current Employee) Seattle, WA

    ProsYou get to work on some really cool projects, they treat their employees very well

    ConsYou really need to be a self starter here. No one is really telling you what to do.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Bad impression

    Director (Current Employee) Seattle, WA

    ProsThe office is great, the general staff seems accomplished.

    ConsThe in-house contract company doesn't like their relationship or how they are treated.
    Synapse has the worst recruitment/hr process I have ever experienced.
    The business leadership in Seattle seems lack-luster improperly experienced.

    Advice to Senior ManagementChange your Seattle management team.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    The best part about the company is the people you work with.

    Anonymous Employee (Current Employee)

    Pros- People
    - Culture
    - Awesome stuff to work on

    ConsOverall the product development market is very volatile.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Great job for people who want to do actual engineering work

    Mechanical Engineer (Current Employee) Seattle, WA

    Pros*Great culture - no one is afraid to voice opinions, everyone is ambitious and intelligent, people go the extra mile to solve problems
    *Challenging and interesting work
    *Management works hard to make sure employees are happy
    *IT department is excellent
    *Lack of cubicles can be distracting but fosters collaboration and efficiency

    Cons*Days can be long occasionally

    Advice to Senior ManagementThe culture is phenomenal but because of growth extra work will be needed to keep it that way.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    By far the best job I've ever had.

    Anonymous Employee (Current Employee) Seattle, WA

    ProsEveryone I work with is a cut above the rest. We hire the best people to do the job, always.

    ConsHours can be long some weeks.

    Advice to Senior ManagementDon't compromise the culture and community for possible larger profits.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    One truly amazing place to work.

    Software Engineer (Current Employee) Seattle, WA

    Pros- Range of task opportunities and problems to solve
    - Cutting-edge technologies
    - Fun, playful, social atmosphere
    - Creative, flexible space
    - High degree of trust and support
    - Integrated, multi-disciplinary environment
    - Location in downtown Seattle (and in SF and Hong Kong)
    - Excellent IT support
    - Very accessible management
    - Support for continued education and broadening of skills
    - Smart, smart people

    Cons- May be difficult for people who are not well self-managed
    - Open environment may be challenging for those who are easily distracted
    - Multiple simultaneous projects using varying technologies and support structures can make information sharing (as in lessons-learned) complex at times
    - The business is in frequent evolution, and systems are occasionally in flux

    Yes, I would recommend this company to a friend

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