Synchronoss

  www.synchronoss.com
  www.synchronoss.com

Synchronoss Reviews

66 Reviews
3.1
66 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Synchronoss Chairman, President, and CEO Stephen G. Waldis
Stephen G. Waldis
38 Ratings

Review Highlights

Pros
  • Flexible timings and work wise ok (in 4 reviews)

  • you get to see with some good new technologies like hadoop, cassandra, chef (in 4 reviews)


Cons
  • Work-life balance not the best, a lot of overtime required at times especially round the end of quarters (in 4 reviews)

  • long hours typically come from chaos and cleaning up after others (in 4 reviews)

More Highlights

8 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Acquired my previous employer last year with little to no idea what the core business was.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Synchronoss

    Pros

    Decent people to work with, good stock plans, always new faces, usually due to turnover or acquisitions. Decent health plans.

    Cons

    Management seems to prefer short term gains instead of long term (layoffs at the end of a quarter). HR is a nightmare to deal with. Low pay increases. No recognition for work. Going above and beyond is not rewarded. Company grows through acquisitions, not necessarily in their core business.

    Advice to ManagementAdvice

    Focus on the people working for you. Treat your people right and they'll work miracles. Fire everyone in HR and hire new staff with a brain. Get better at doing acquisitions if it's your core business!

  2. 2 people found this helpful  

    Decent pay, lots of chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Synchronoss full-time

    Pros

    The pay in general tends to be decent and there are talented individuals that you will get to work with. Not only are the people talented, but these are individuals that you probably would not mind spending time with outside of work.

    Cons

    Working long hours is the norm in this industry, but at Synchronoss the long hours typically come from chaos and cleaning up after others. If you are a high performer, be prepared to carry the low performers on your back. Chaos does happen from time to time in any company, but at Synchronoss it is the rule and not the exception. Unfortunately, the chaos and cleanup leads to low morale and attrition.

    Advice to ManagementAdvice

    Allow the teams the chance to produce quality code, which will actually save money in the long term due to less production issues, less ramp up time for new members, less general frustration, and less attrition due to the frustration.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    I built up my solitaire score while "working" there...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Bethlehem, PA
    Former Employee - Software Engineer in Bethlehem, PA

    I worked at Synchronoss as an intern (less than an year)

    Pros

    I don't have much to say. Compensation was decent compared to other internships in the area. Schedules are somewhat flexible. Most people I interacted with seemed nice.

    Cons

    Where do I start? I was told when I finished my work that I worked too fast and there was nothing else for me to do. So like the title says, I just played solitaire since I'd frequently ask my mentor for work and was either denied or he wasn't there. Interns are treated much like slave labor - we were all shoved in a conference room behind the cafeteria away from the rest of the company and all packed in a small room. Most of the work is pretty menial or can be automated. I automated what I did and was not acknowledged for my efforts. There are a lot of culturally-similar people that tend to clique together and won't notice you, thus you feel somewhat unwelcome depending on where you're from.

    Neutral Outlook
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  5. 3 people found this helpful  

    Anonymous - Bethlehem PA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead in Bethlehem, PA
    Current Employee - Team Lead in Bethlehem, PA

    I have been working at Synchronoss full-time (more than 3 years)

    Pros

    It's nice to have a decent paying job and pretty good benefits. Good amount of PTO... If you work under the right management team the work can be enjoyable. Also easy to move up because the company hires so many people that are not career minded, so if you can excel and stand out - you will get noticed.

    Cons

    I agree with every con listed before. Lack of professionalism. The company is growing too fast and not spending enough on developing the management team to handle that growth. Stressed out managers lash out on employees creating a toxic environment for some. Hard to trust anyone - most people seems to have an 'out for self' attitude. Employees are not valued or made to feel appreciated. Lack luster attempts at "Employee Appreciation" events are just that - lack luster and contrived.
    Lack of communication - performance reviews are a joke -(again, it depends on your management). Raises are a 'maybe' with no real communiation as to if and when it will come.

    Advice to ManagementAdvice

    Listen to your employees! High attrition rates mean something! Open the door to better communication and remove the veil that creates a fear of retaliation.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Intense work pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Synchronoss

    Pros

    Learn new technologies. Closer to Suburbs and City.

    Cons

    No work life balance, no appreciation.

    Advice to ManagementAdvice

    You can expect people to work in emergency mode once in a while. DO not expect people to work in emergency mode 365 days a year.

    Approves of CEO
  7. 3 people found this helpful  

    Horrific

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Bridgewater, NJ
    Former Employee - Anonymous Employee in Bridgewater, NJ

    I worked at Synchronoss

    Pros

    Great company in a great Space!!!

    Cons

    Worst management team I have ever worked for. All they care about is padding their own pockets. Nobody has the interpersonal skills to motivate anyone at any level. Really a shame because the leader is a great guy, but falls apart after that. Finance team is a joke!

    Advice to ManagementAdvice

    Reshuffle the deck!

    Doesn't Recommend
    Approves of CEO
  8. 3 people found this helpful  

    Great Technical Team, Bad Executive Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Systems Engineer in Bethlehem, PA
    Former Employee - Systems Engineer in Bethlehem, PA

    I worked at Synchronoss

    Pros

    Great technical group, rock-solid programmers, and some of the best technical minds in the area.

    Cons

    Even though software is the core product at Synchronoss, management forgets that the programmers are even there. There is almost no room for career advancement, and the holiday party consists of all the sales and marketing types giving each other awards and applause.

    Advice to ManagementAdvice

    Remember who builds your product.

    Doesn't Recommend
    Disapproves of CEO
  9. 2 people found this helpful  

    Operations Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Engineer in Dublin, Dublin (Ireland)
    Current Employee - Operations Engineer in Dublin, Dublin (Ireland)

    I have been working at Synchronoss full-time (more than an year)

    Pros

    Work-wise you are rarely not busy. Getting involved with projects both internal and customer facing allows you to get some good experience at working in a mixed/flowing dev cycle and also helps to broaden your understanding of the bigger product picture.

    Cons

    Where to begin:

    Work-wise you are rarely not busy - to the extreme. You can be on multiple projects at one time with multiple deadlines and yet no projects is not designated a P1.

    Getting involved in so many projects at the same time means that you run the risk of your skill set becoming stagnant as you become 'the guy' that knows how to do things. Others may get to look at Chef/Zabbix/Puppet while you are stuck in one tract purely because of being overloaded.

    The rewards are practically non-existent. You get shares, but with a vesting period of 25% every quarter. Meaning when you do get your "reward" you have to endure another year of pain before you can collect it.

    Some managers from other departments, particularly those that deal with customers, need to be a bit more realistic about timelines. Just because the man at the top says something must be done by a certain date doesn't mean it can be and you should listen to the guys in the trenches before just saying 'get her done' over and over!

    Advice to ManagementAdvice

    Listen to the guys that actually do the work, that actually contribute to the environments you make money on, when they tell you timelines are not realistic.

    When you are giving out pay raises that are less than the cost-of-living increase maybe don't have an all-hands the day before declaring how many millions were made in the last quarter because of the hard work of the folks in the thick of it. It makes the insanely-disappointing pay increase even more bitter. Particularly when people have worked their backside off with an unobtainable carrot dangled in front of them for twelve months.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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