Synchronoss Reviews

Updated April 9, 2015
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3.0
21 Reviews
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Synchronoss Chairman, President, and CEO Stephen G. Waldis
Stephen G. Waldis
9 Ratings

21 Employee Reviews

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  1. Operations Team Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Team Lead in Bethlehem, PA
    Current Employee - Operations Team Lead in Bethlehem, PA

    I have been working at Synchronoss full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great exposure to work experience and you can make excellent high level contacts.

    Cons

    Not enough staff to cover all the work needed so salaried employees often work 50+ hours a week and are overtime exempt.

    Advice to Management

    Expectations to stay late and come in early put a big strain on management. More management would allow for extra time with agents to promote growth and program success.

  2. Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Synchronoss

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Opportunities to grow. Promotions happen frequently if you are doing good work though depends on the team. Get decent bonus depends on your performance rating.

    Cons

    Reshuffling is happening quite frequently in the upper management in recent years; because of the acquisitions people have been laid off without notice even ones with good performance. Dependency on only few clients.

  3. Helpful (1)

    Systems Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Bethlehem, PA
    Current Employee - Business Analyst in Bethlehem, PA

    I have been working at Synchronoss full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Growth opportunity, if you are willing to put in extra hours. The customers I worked with were great.

    Cons

    High workload volume requiring extra hours without compensation. Yet if you need to leave for a doctor appointment early, you are expected to put that in as scheduled time off which deducts from your vacation accrual.

    Advice to Management

    Treat ALL the people you work with, especially those who work for you, the same gracious manner you would like to be treated yourself.

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  5. Helpful (2)

    Experiance has been averge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bethlehem, PA
    Current Employee - Anonymous Employee in Bethlehem, PA

    I have been working at Synchronoss full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexible hours, OT, pay is ok, Benefits

    Cons

    over worked at times due to understaffing, many different programs so there is a non stop learning curve

    Advice to Management

    Take employee ideas and there feelings into consideration when making decisions

    Happy employees produce more

  6. Helpful (6)

    Hated it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Synchronoss

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    There is not one I can think of

    Cons

    to short sited on quarterly numbers and not long term company

    Advice to Management

    need to acquire new customers and not through acquisitions

  7. Helpful (4)

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Synchronoss full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    good pay, stock options and bonus

    Cons

    no company culture, proprietory attitude of management

  8. Helpful (3)

    No communication or vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Bothell, WA
    Current Employee - Project Manager in Bothell, WA

    I have been working at Synchronoss full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work/Life balance, Pay and challenge

    Cons

    no leadership or direction, no clear communication

    Advice to Management

    Communicate expectations to your employees

  9. Helpful (3)

    Systems Admin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator
    Current Employee - Systems Administrator

    I have been working at Synchronoss full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Salary is good. Opportunity is good to learn

    Cons

    Culture, people and upper management sucks

    Advice to Management

    Show some respect to employees

  10. Helpful (2)

    Growing company, your job experience could change overnight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Synchronoss full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Employees can be well compensated, great talent, hard workers, decent benefits. New facilities impressive, and company does well financially.

    Cons

    Like many companies that grow quickly, communication was challenging...especially with employees spread throughout the world. Opportunities for advancement appeared to be slow.

  11. Helpful (2)

    Good local enviornment.......Horrible, distant, detached management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Workforce/Real Time Analyst in Tucson, AZ
    Current Employee - Workforce/Real Time Analyst in Tucson, AZ

    I have been working at Synchronoss full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay for Tucson, but way under paid for the position based on the region. (Workforce/RTA)
    Co-workers are some of the hardest working people I've worked for/with.

    Cons

    Poor preperation for big "event".
    Imbalanced number of employees between locations (15 RTA's vs. 4 1/2 with just about the same workload)
    No proper training program for new employees, kinda like a "Here it is, get to it..." scenario.
    Changes to policy and procedure are typically by word of mouth, leaving some a little lost if they were scheduled off that day.
    Poor communication in general (When someone says "see this?" during a conference call, what am I supposed to see?)
    At best, AZ is considered the "other center".

    Advice to Management

    Um....get a clue? Seriously, have you ever heard of "too many chiefs, not enough indians"? Maybe paying attention to both locations equally, and I don't mean berate the "other center" more often. Set definitive guidelines with realistic expectations and deadlines.

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