Synovus

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Synovus Reviews

Updated August 13, 2014
Updated August 13, 2014
67 Reviews

2.9
67 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Synovus President, CEO, and Director Kessel D. Stelling Jr.
Kessel D. Stelling Jr.
21 Ratings

Review Highlights

Pros
  • Work/Life balance is really good (in 10 reviews)

  • Family oriented company that has a good work-life balance (in 4 reviews)


Cons
  • Caught up in banking crisis and is still not fully recovered (in 4 reviews)

More Highlights

19 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Something New

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    Pros

    Great company culture
    Family and community oriented
    Clients aren't just a number like national banks
    Participation in the community

    Cons

    Trying to explain to clients why a product or service can be difficult at first but over time you get the hang of it

    Advice to ManagementAdvice

    Just take staff opinions into great consideration, after all they are the first face clients will see.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place but executive and senior managers are not accessible or visible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    Pros

    Great honest people who really are customer focused and dedicated. Compliance and integrity are very important.
    Great team cohesion below senior management level

    Cons

    Executive management has almost no contact with anyone below their direct reports or some sales force. Operations staff are particularly ignored and they are the face of the company to the customer. There is also a very weird dynamic in the way team members are hired and leave. Virtually every hire, position change, resignation or termination goes unannounced and are found out through grapevine communication. Because of this practice, gossip, insecurity and distrust of senior management plagues most departments which undermines employee satisfaction and wastes valuable work time that a standard timely organization-wide announcement would prevent.

    Advice to ManagementAdvice

    Walk around outside of the Executive Suite once in a while and at least be seen and maybe exchange a greeting with your rank and file team members. Particularly those in departments outside of Columbus need at least a physical visit once a year, Executive managers need to establish some sort of rapport with other management levels below their direct reports so they have some access to what is really happening in the trenches. You have managers who have been with the company for more than a decade but have never met or even spoken with their manager's manager.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Synovus was, overall, a pleasant business to work for...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Online Support  in  Columbus, GA
    Former Employee - Business Online Support in Columbus, GA

    Pros

    I worked as a contract employee to provide support for corporate customers during an overlap interim, during which I was to help transition users from a (legacy) online banking system and the newer system that would come to supersede it. I found all of the employees, both permanent and contract workers, to be extremely friendly, helpful and knowledgeable people. The building and facilities were clean and I had no major complaints about the company, its policies or related.

    Cons

    The managers often claimed that a select group of the contract workers would likely be hired into permanent positions, though with no 100% guarantee. I can say that I, as well as about 2-3 others, displayed an exceptional aptitude and exemplary work ethic-- prime candidates, if there were any to be chosen, but when all was said and done, I do not think they followed through. Though, I do not hold that fact against them, as a company, since we were knowingly hired on for a limited-scope project and there were no promises made regarding permanent positions. There was one member of middle management that was a clash of personality (silent) with several of their subordinates... but isn't that anywhere and everywhere, really? It's bound to happen. Again, that was a personal issue and not an overall company or inherent business flaw, so that's largely immaterial, really.

    Advice to ManagementAdvice

    Being there such a short time and with such a limited perspective of the overall greater dynamics of the company, I do not have any advice that immediately comes to mind. I felt there were some in positions higher than others who did not deserve to be, by measure of experience and overall capability, but I cannot say if that was based on personal politics (the "buddy-buddy", "good-ole-boy" system) or some other circumstance of the past which may have seen them favored over other candidates.

    I do recall there being little one on one time between upper-middle management and the middle managers, so if I was made to give some constructive criticism, it might be for the higher-up manager(s) to come interface with the lower-level ones more frequently than they did. There likely could have been better inter-level communication going on; a tighter managerial structure... though, I would hardly be the most fitting one to judge such a thing.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great place to work.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good compensation, friendly staff, great management.

    Cons

    Need more staff to do jobs the way it needs to be done.

    Advice to ManagementAdvice

    Hire more people.

  6.  

    Overall a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Work/Life balance is really good

    Cons

    Too many executives with VP's of everything

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Struggling institution that will make it because of it's team members. Grounded in its foundation and belief in its tea

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail  in  Columbus, GA
    Former Employee - Retail in Columbus, GA

    Pros

    This company is built on a firm foundation of taking care of its team members. They are large enough to handle the needs of their clients and yet small enough to care.

    Cons

    Transition from Retail focus to more of a comercial focus. As with most financial instutions they got caugh up in the Real Estate issues in 2005 on. They have donre a good job of managing through that with getting rid of NPA's but it also had an impact on employee's.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    I feel I am a valued Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Engineer  in  Columbus, GA
    Current Employee - Senior Systems Engineer in Columbus, GA

    Pros

    I work with a great group, and the various groups at my location work well together. About once a quarter, there is a pot luck meal. The facility is new and the work environment is comfortable.

    Cons

    There is so much work to do and not enough people. Overtime, while not mandated, is often needed to meet deadlines. Major systems need or are in the process of an upgrade.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    They are like a family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Management Intern  in  Columbus, GA
    Current Employee - Data Management Intern in Columbus, GA

    Pros

    You can talk to anyone anytime about anything. Everybody was welcoming and helped me get settled in very quickly which was extremely crucial because I was only interning for 2 months.

    Cons

    They do not pay a lot but you get a great exposure to so many things happening around you.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Teller  in  Sarasota, FL
    Current Employee - Teller in Sarasota, FL

    Pros

    Great hours
    Great benefits
    Love my co-workers, easy to get along with
    No pushy sales goals
    Great pay in comparison to other institutions

    Cons

    There really aren't any true downsides to working here. The only complaint I could have is that the branch is slow, but it is also in competition with other large institutions around the area, so that is understandable.

    Advice to ManagementAdvice

    The tellers and Bankers are the front lines and know more about the customers, so listen up more. Don't get defensive.

    Recommends
  11.  

    Regional BSA/AML Compliance Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Regional BSA/AML Compliance Manager
    Current Employee - Regional BSA/AML Compliance Manager

    Pros

    Business plan is unique. One holding company with many decentralized banks with their own name. I love the small bank atmosphere.

    Cons

    Communication from headquarters is lacking. Micromanaging is common. I would like to see a little more automony with each individual bank.

    Advice to ManagementAdvice

    I believe Executive Management and the Board of Directors are doing the best job they can in today's economic climate.

    Recommends
    Approves of CEO

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