T.G.I. Friday's Reviews

Updated July 3, 2015
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T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
43 Ratings

Pros
  • It was a great way to work through college and make decent money with a flexible schedule (in 26 reviews)

  • The company prioritizes the importance of having a fun environment for both the guests and the employees (in 18 reviews)

Cons
  • Long hours, not knowing when exactly you'd get out (in 18 reviews)

  • the late hours of the business 2AM closing time is sometimes a strain and you end up with turnover because it's not for everyone (in 6 reviews)

More Pros and Cons

161 Employee Reviews

Sort: Popular Rating Date
  1. Good Luck

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    A fun almost family like setting. It used to be a great team work environment but that was years ago.

    Cons

    The managers need more cross training so they can actually help. Training has gone down hill over the years

    Advice to Management

    Do the job you are being paid to do.


  2. Dealing with people who mostly don't tip appropriately

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waiter in Pembroke Pines, FL
    Current Employee - Waiter in Pembroke Pines, FL

    I have been working at T.G.I. Friday's full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some times have nice regular guests. Some what flexible schedule

    Cons

    Lacks concrete job procedures and management to back them up.

    Advice to Management

    Get your s#^t together


  3. Server

    Former Employee - Server in Bay Shore, NY
    Former Employee - Server in Bay Shore, NY

    I worked at T.G.I. Friday's full-time (Less than a year)

    Pros

    Fast past, loved the food!!!

    Cons

    Management change to often,My views and opinions to help the business where over looked.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Good beginner job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host/Hostess in Plantation, FL
    Current Employee - Host/Hostess in Plantation, FL

    I have been working at T.G.I. Friday's part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly management
    Cool servers
    Keeps you busy
    Somewhat easy job to do
    Chances/ opportunities for promotion

    Cons

    Not a lot of money to be made at this particular location
    A lot of phone scripts and promotions to memorize
    Management is a little to lenient
    Pay could be better


  6. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Meriden, CT
    Former Employee - Manager in Meriden, CT

    I worked at T.G.I. Friday's full-time (More than a year)

    Pros

    Very fun environment with great pay.

    Cons

    Open 365 days a year and very late nights followed by early mornings

    Advice to Management

    Be more considerate when doing the schedule. Closes followed by opens are brutal


  7. Good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in Easton, PA
    Former Employee - Host in Easton, PA

    I worked at T.G.I. Friday's part-time (Less than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Good experience if you want a career in the restaurant industry, good culture, half-priced meals, benefits (meal program and the like), opportunities to advance, decent training

    Cons

    Late hours (common in this industry), lack of communication with managers at times, customer b.s.

    Advice to Management

    Be open with your employees and communicate whenever possible


  8. Helpful (2)

    Line Cook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in Troy, MI
    Current Employee - Line Cook in Troy, MI

    I have been working at T.G.I. Friday's full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some locations hire anybody no matter what your background is. Very easy to get hired.

    Cons

    About 25 hrs of computer work before you can start working or they will hassle you about getting it done. Some stores lack leadership because management is under control by higher ups that don't know anything about the process at each store.

    Advice to Management

    Go to each store and watch the process and see how you can add/fix it. You cannot use the same process from 1 location and apply it to all the locations because it's a different economic. Instead of being bosses, learn how to be leaders and jump in and help when you see its busy instead of asking "do you need help". I've seen higher ups just stand and watch us fail. That's not leadership.


  9. Good money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Manager/Bar Manager in Terre Haute, IN
    Current Employee - Kitchen Manager/Bar Manager in Terre Haute, IN

    I have been working at T.G.I. Friday's full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Pay scale is very solid.

    Cons

    High stress. No flexibly in scheduling. Long hours.

    Advice to Management

    Be ready to work long hours with nothing close to a set schedule.


  10. Server/ Cocktail Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T.G.I. Friday's part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great fast paced company, and friendly environment. The job itself is quite fun, as much as the long days as well as nights. The restaurant become a part of you as well as the close co workers and friends that you develop. You spend a lot of time with them and friends then become family.

    Cons

    Not normal hours but hours for the type of individual that is looking to work and be active for 8- 10 hours at time. work is most like commission based but if you work it and hustle you can do quite we'll. This physical effect takes a toll for being on your feet for a while but well worth, it to generate an income.

    Advice to Management

    Work just as hard as your staff, and servers do team work makes the dream work.


  11. Helpful (1)

    Its alright.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T.G.I. Friday's

    Pros

    Good people to work with.

    Cons

    Ratchet customers. Rude people. Give away too much food.



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