T.G.I. Friday's
3.3 of 5 238 reviews
fridays.com Dallas, TX

T.G.I. Friday's Reviews

Updated Apr 12, 2014
All Employees Current Employees Only

3.3 238 reviews

                             

75% Approve of the CEO

T.G.I. Friday's President & CEO Nick Shepherd

Nick Shepherd

(72 ratings)

62% of employees recommend this company to a friend
69 Employee Reviews Back to all reviews
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Meh

Server (Former Employee)
Bolingbrook, IL

I worked at T.G.I. Friday's full-time for more than 3 years

ProsFlexible work schedule. Great coworkers. Easy money with minimal headaches. There are opportunities to advance into management, if you're into that sort of thing.

ConsConstantly run out of product. Management is usually subpar in communicating what product is low or out. Customers tend to be terrible people. Equipment malfunctions impact profits daily.

Yes, I would recommend this company to a friend

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Busy

Server (Current Employee)
Springfield, MO

I have been working at T.G.I. Friday's part-time for less than a year

ProsThis is a great place to work, only issue is if your a student some managers over look the fact that you go to school ( or work two jobs ) and schedule you shifts that you can't work and then its up to you to find someone who can cover you shift

Consonly issue is if your a student some managers over look the fact that you go to school ( or work two jobs ) and schedule you shifts that you can't work and then its up to you to find someone who can cover you shift

Yes, I would recommend this company to a friend

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good team building skills experience, but little room for growth.

Anonymous Employee (Former Employee)

I worked at T.G.I. Friday's

ProsIts a fun work environment that requires a lot of moving around so its not boring.

ConsThe Management was poor in my opinion.

Advice to Senior ManagementListen to lower ranking employees and allow more room for growth.

No, I would not recommend this company to a friend

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Waitress

Waitress (Former Employee)
Oak Lawn, IL

I worked at T.G.I. Friday's part-time for less than a year

Prosuses hot schedule so easy to release and pick up shifts

Constraining, does not get any help from management

Advice to Senior Managementneeds more managers on a shift
there are usually only 2 managers the whole night and they are always crabby and want to go home

No, I would not recommend this company to a friend

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Are we sold yet?

Server (Current Employee)
Middletown, NY

I have been working at T.G.I. Friday's part-time for more than 5 years

ProsI like the friends that I have made and some of my regulars. The new menu is pretty good.

ConsCommunication from the top down could use a great deal of improvement. too many "specials" do not make it special. Guests are almost overwhelmed with the coupons and "specials". With the last minute changes it is hard to keep track of everything you are supposed to tell the guest in order for them to be able to enjoy the "fridays" experience (whatever that is anymore). I thought it was great food, great (fun) drinks and a fun experience but not so much anymore.

Advice to Senior ManagementBring the birthday chant back, cut down on multiple promotions at one time it confuses the guest. guests are getting mad because they cannot use their coupons across the multiple promotions. lets reward the great customers that come back more often than the ones that complain all the time and show up sporadically and have nothing nice to say when they do show up and coupon the heck out of the company. have a silver /gold/platinum member level for gmms with different redeemable coupons in order to reward these great guests. Also, a lot of your employees come from different backgrounds that could offer a lot of good ideas for the company and there is nowhere to voice these ideas or get rewarded for them. it seems to be a company that likes to use the stick more than the carrot.

No, I would not recommend this company to a friend

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Streamlined, by-the-book approach to everything

Busser (Former Employee)
Dothan, AL

I worked at T.G.I. Friday's full-time for more than 3 years

ProsRegular, high volume of business, decent pay, fairly simple job requirements, various shifts available to work for people with different schedules.

ConsManagement and superiors were condescending and at times almost robotic in nature, work could get incredibly strenuous in later hours of the night.

Advice to Senior ManagementPeople don't operate by a manual, branch out into each region. The country/world doesn't all like the same things

No, I would not recommend this company to a friend

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What you would expect this job to be.

Server/Bartender (Current Employee)
Lombard, IL

I have been working at T.G.I. Friday's full-time for more than 3 years

ProsPeople. Everyone that works there knows exactly what you go through, and you need them to get through your shift.
Money to be made if you are willing to work.
Training program- although extensive, it was helpful and taught you what you needed to know

Cons"The customer is always right" was taken to an extreme.
The management never had your back
The uniforms- obviously
I worked there when it used to be fun, and they took away all of the things that made Fridays Fridays, and turned it into any of the other chain restaurants

No, I would not recommend this company to a friend

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Fun atmosphere

Busser TGI Fridays (Current Employee)
Porter Ranch, CA

I have been working at T.G.I. Friday's part-time for more than a year

ProsIn my location in Porter Ranch CA most of the people I work with servers/bussers/cooks are are very friendly and up beat. There is never a dull boring day at work.

ConsWhen the restaurant gets busy it demands a lot of physical and mental work. Just when you think it going to be slow day, people start walking in the front door and youll be busy taking care of customers.

Advice to Senior ManagementYour always in contact with customers and since its a Friday restaurant its always a good time.

No, I would not recommend this company to a friend

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Serving Job In College

Server (Former Employee)
Linden, NJ

I worked at T.G.I. Friday's full-time for less than a year

ProsWent home every night with money in my pocket. The managers at our locations would back us up if we made an honest mistake.

ConsMost of the guests were great however we did draw a crowd from an undesirable area. There were several times that tables just did not leave a tip. We actually had regulars who came in and did not tip, the servers refused to take the table because the same group guests would always request the six person booth even though there were only four people and stay there all night long.

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Ok Experience

Server (Former Employee)
New York, NY

I worked at T.G.I. Friday's full-time for more than a year

ProsThe Food, Meeting New People, Fun Environment

ConsLow Pay, no management support, feels like employees are disposable

Advice to Senior ManagementAppreciate the hard workers

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at T.G.I. Friday's reviews and ratings — including employee satisfaction and approval rating for T.G.I. Friday's CEO Nick Shepherd. All 69 reviews posted anonymously by T.G.I. Friday's employees.