T.K. Maxx
3.2 of 5 67 reviews
www.tkmaxx.com Watford, United Kingdom 5000+ Employees

T.K. Maxx Reviews

Updated Jun 28, 2014

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3.2 67 reviews

                             

76% Approve of the CEO

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Michael MacMillan

(25 ratings)

63% of employees recommend this company to a friend
12 Employee Reviews Back to all reviews
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    Worst place I've ever worked

    Bulk FLT (Former Employee)
    Walsall, England (UK)

    ProsNone unless you're braindead and can't find work anywhere else

    ConsBad management, long hours with no recognition

    Advice to Senior ManagementGet a job somewhere else

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    appauling

    Sales Associate (Former Employee)
    Leeds, England (UK)

    Prosbest thing working at tkmaxx was the associates they was all very friendly

    Conssome of my daily cons was having a horrible sexist bully of a manager! i constantly reported himm to HR and nothing was ever done about it except talking to someone above him and as always they didnt believe a word that i said! i worked at tkmaxx for four years and was bullied by my manager for two years and in my opinion he forced me out of my job!

    Advice to Senior Managementyou need to consider who you employ to be managers at tkmaxx and actually listen when more that four associates complain about this laim excuse of a man youd think youd actually do something but your not going to bother if hes made the company more money get your priorites straight if you havent got happy managers you wont get happy staff!!!!!!!!! two words slave labour!!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    worst job I've never had

    Cash Office Associate (Former Employee)
    Aberdeen, Scotland (UK)

    Prosthe only pro i can think of was the whopping 10% discount! other than that nothing!

    Consdifferent set of rules for different people, holiday requests were never looked at, if you were genuinely sick you were forced to come in, no incentive to move up in the work place, wages were always wrong, training was very basic and who ever did the training didn't know how to do the job! "non uniform" policy was a joke. management never stepped up to help the associates!

    Advice to Senior Managementmy only advice to the management would be listen to your associates and pull your finger out and help when its busy!!!

    No, I would not recommend this company to a friend

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    Pushed to the limit

    Sales Associate (Former Employee)
    Newry, Northern Ireland (UK)

    ProsYou can grab the odd bargain, nice staff before management

    ConsScheduling, 4 hour contracts, management, lack of staff to meet targets, unrealistic targets, no reward.

    Advice to Senior ManagementCompliment more, staff people as humans and not just numbers. Do not take sides. Act your age.

    No, I would not recommend this company to a friend

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    it was a toss up between slitting my wrists and coming into work

    Sales Associate (Former Employee)
    Brislington, England (UK)

    Prosif you need money you don't really have much choice, so they have that going for them

    Conseveryone in supervision or 'team leader' roles, management, regional management, and especially the regular customer service floor staff are always total morons. someone's been telling them to make your life as an employee as miserable as possible, because i never experienced a good work day in the 2 years i worked there. also the shop itself sucks, the music is the most painful thing i've ever put up with in my life

    Advice to Senior Managementtorch the place

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    horrendous

    Sales Associate (Former Employee)
    Grimsby, England (UK)

    Prosgain retail experience develop lasting friendships great team building days i.e Christmas party

    Consthe poor working environment air conditioning not working during hot summers and absolutely freezing in the winter months. not considerate to family life and too short notice with shifts.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    We are family not just colleagues.

    Associate (Current Employee)

    ProsI like working for tk maxx because everyone is friendly, we work together as a team not as individuals. They have transferred me up and down the country from Plymouth to Taunton because of uni so i have a constant job. We get discount on ALL items in store.

    ConsSome of the customers treat you like rubbish because they don't understand our off price model or why this item is one price but an identical one has a different price.

    Advice to Senior ManagementDon't employ team leaders who treat the staff below them poorly. Look at them as a whole package not just their skills on paper.

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    Terrible

    Associate (Former Employee)
    Leeds, England (UK)

    ProsNone, at a push staff discount

    ConsBad management, unachievable goals set. Spoken to like dirt. Christmas rota only went up a week before Christmas so no staff could plan time with family's etc.

    No, I would not recommend this company to a friend

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    Managers are undertrained

    Associate (Current Employee)
    Telford, England (UK)

    ProsYou learn to work under pressure and i love the team ethics, associates always really get on it's definitely a place that brings associates together

    ConsManagers count on the fact that you don't know certain things. They use it to their advantage.. The stores would be nothing without its associates and managers get all the credit, too much pressure is put on people doing maintenance whilst their getting paid the same as the person standing on the fitting rooms. You never finish on time, they don't care about their staff.

    Advice to Senior ManagementRidiculous rules are put in place, it's as if the the people who decide these things have never worked in a store in their life, they just don't understand that some things aren't doable, they never account for the customer!

    No, I would not recommend this company to a friend

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    Worst job ever. Avoid TK at all costs.

    Sales Associate (Former Employee)
    Glasgow, Scotland (UK)

    ProsPeople
    Pay
    Career advancement
    Staff facilities
    Charity work/ corporate responsibility of the company
    Customer facing roles
    Varied roles

    ConsPoor, incompetent management
    Management treating associates like dirt
    Expected to always work above contract
    Inconsistency between stores re treatment of staff
    Never finishing shifts on time due to management incompetence/understaffing
    Poor work life balance - often expected to finish at 11pm and start at 7am next day.

    Advice to Senior ManagementLearn to respect associates, treat them like human beings and provide them with a work life balance. Perhaps by hiring more staff instead of spending the money on fancy DVDs and the useless and pointless EPC scheme.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at T.K. Maxx reviews and ratings — including employee satisfaction and approval rating for T.K. Maxx CEO Michael MacMillan. All 12 reviews posted anonymously by T.K. Maxx employees.