T.K. Maxx Reviews

Updated September 16, 2014
Updated September 16, 2014
80 Reviews
3.1
80 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael MacMillan
29 Ratings

Review Highlights

Pros
  • very good pay for part timers and easy to up the heirachy (in 8 reviews)

  • I felt valued and the hours are flexible which I really needed (in 4 reviews)


Cons
  • Poor work-life balance - getting out 2 hours late at 11 pm is not acceptable when your a 16 year old student (in 4 reviews)

  • management expect staff to be on time, yet keep the staff behind (on average) 2 hours after specified shifts (in 3 reviews)

More Highlights

22 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Decent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  London, England (UK)
    Current Employee - Sales Associate in London, England (UK)

    I have been working at T.K. Maxx part-time for more than a year

    Pros

    Quite a fun, relaxed, fast-paced atmosphere where there is always a variety of things to do. The management are really nice and understanding and the company is quite flexible with your hours.

    Cons

    If you're working part-time you may struggle to get enough hours. The company now only employs people on 8 and 12 hour contracts.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    TK Maxx was a great first insight into retail industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advisor  in  Weston-super-Mare, England (UK)
    Former Employee - Sales Advisor in Weston-super-Mare, England (UK)

    I worked at T.K. Maxx as a contractor for less than a year

    Pros

    I liked meeting new people whilst serving, I liked that I learnt new things from management so when i did things wrong they would explain to me what would be better to do next time. I loved a lot of the things that they had in the store so it was always a perk of being an employee to buy things and get a discount. I got a long with a lot of the other employees and it was nice becoming friends with them and talking to them outside of work.

    Cons

    I didn't like that I got put on emergency tax, as I was only 17 at the time and it was my first job therefore at the time I wasn't sure what to do once I got put on the wrong tax code. Also sometime I found it difficult to talk to my manager about it, as he didn't see it as a priority and instead of helping me and doing something about it he would just leave it and sometimes speak down to me.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    love it here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Stafford, England (UK)
    Current Employee - Sales Associate in Stafford, England (UK)

    I have been working at T.K. Maxx part-time for more than a year

    Pros

    good to build up skills with working in retail, learn different things every day, friendly associates, good pay, good holiday opportunity, quick training

    Cons

    a lot of things needed to know about the company whilst working here, takes time to get recognized for good work

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    I've learnt a lot and made friends for life.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T.K. Maxx

    Pros

    The company will push you to be greater if they see potential so if you're looking for progression and you have what it takes there are great possibilities to move up to management.

    Cons

    Trying to get customers to understand the nature of the business. Extremely fast paced at times, especially Christmas. You need a good pair of shoes!

  6.  

    Great boss, fun team to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at T.K. Maxx part-time for less than a year

    Pros

    My boss was always really friendly and helpful, the team were also lovely! Great discounts especially for friend and family events. Customers were also fun to talk to while serving them. I felt valued and the hours are flexible which I really needed!

    Cons

    Found being stuck on one laborious job for too long made me dislike that days works, e.g. too much fitting room or maintenance. Sometimes the team leaders didn't pull their weight. Being given multiple jobs at once, e.g. being on fitting rooms, while flowing stock and trying to put the full clothes rail out, meant one of the tags got left in the changing rooms and I got into trouble.

    Advice to ManagementAdvice

    Do not overload people with work and make sure managers/team leaders pull their weight. Multiple times a team leader told me to pick something up instead of just doing it herself.

    Recommends
    Approves of CEO
  7.  

    Decent employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  Cambridge, East of England, England (UK)
    Former Employee - Associate in Cambridge, East of England, England (UK)

    I worked at T.K. Maxx full-time for less than a year

    Pros

    Fairly balanced work-life, wide variety of duties, constant opportunities for development and amazing colleagues.

    Cons

    Work can sometimes be a little to much but the colleagues compensate and also the management team can be very understanding if you let them know what is going on.

    Advice to ManagementAdvice

    Keep up the great work.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Once you find your feet and get into the swing of the company I find that it is a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Newry, Northern Ireland (UK)
    Current Employee - Sales Associate in Newry, Northern Ireland (UK)

    I have been working at T.K. Maxx part-time for more than 3 years

    Pros

    There is never a boring day in T.K. Maxx and no two days are ever the same! I have met some great people through working in T.K. Maxx. Reward gift cards for EPC's are great, means I can get something I have had my eye on!

    Cons

    T.K. Maxx can be a challenging place to work in, it is not like any other type of clothing/department store. It takes a lot of hard work and team work to be able to work for this company. It is sometimes a challenge at the end of the night to recover the store (some nights are worse than others!) in the allocated amount of time. Sometimes the customers can be quite challenging. Having only 10% reduction on damaged goods can be a problem explaining to customers.

    Advice to ManagementAdvice

    I am quite happy with the managememnt in the store that I currently work in. Although sometimes I feel that management could help out more on the floor after the store has closed to help with recovery.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Good company to work for in terms of rewards and benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Hatfield, East of England, England (UK)
    Former Employee - Sales Associate in Hatfield, East of England, England (UK)

    I worked at T.K. Maxx part-time for less than a year

    Pros

    Has a great training opportunities, flexibility and benifits.

    Cons

    Working environment and tasks. Store is often disorganised and there is no clear directions given regards to new stock coming in.

    Advice to ManagementAdvice

    Make sure all the tasks given is achievable. Organise new stock in some way.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    Good company with decent opportunities for promotion.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader
    Current Employee - Team Leader

    I have been working at T.K. Maxx full-time for more than 8 years

    Pros

    Good pay, with full time contracts available. Also opportunity to relocate throughout Europe. Shops are very busy and it gets the day in, always something new to work on.

    Cons

    It can be a difficult job, you need to want to work hard and have a passion for customer service.

    Advice to ManagementAdvice

    Management drive their associates quite hard, more time could be spent training those who want to progress.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Fast and Furious!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Edinburgh, Scotland (UK)
    Current Employee - Sales Associate in Edinburgh, Scotland (UK)

    I have been working at T.K. Maxx part-time for more than a year

    Pros

    -The hours on your contract, are always what you'll get, with over time available if you want it.
    -Shifts always pass fast, you're never left just standing around.
    -Encouraging of retail ambition and freely giving with "further training".
    -Relativly relaxed environment, mainly respectful management, good fun chatty colleages.
    -Uniform easy to conform to, inexpensive to maintain, and room for self expression. (All black)
    -Comfortable staff area with big sofas and dining area, well decorated, with vending machines and kitchen.

    Cons

    -Sometimes you have to juggle more than one task at a time.
    -Shop floor prone to being under staffed.
    -A whole 4 hour shift can be spent doing the same thing.

    Advice to ManagementAdvice

    Patience and human understanding when pushing staff to their limits.

    Recommends
    Positive Outlook
    No opinion of CEO

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