T-Mobile Reviews

Current Employee – been working at T-Mobile

Pros – Great pay and benefits
Excellent vacation when able to use

Cons – Management general understanding of what they ask from their employees
Inability to schedule time off

Former Employee – worked at T-Mobile part-time for more than a year

Pros – Amazing pay with commissions! Easily able to make $20/hr with minimal effort.

Cons – Bad management, promises never kept.

Advice to Senior Management – If you say something-do it!

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at T-Mobile full-time for more than 7 years

Pros – There is great pay and benefits

Cons – Constantly being monitored, constantly changing metrics

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at T-Mobile full-time for more than 7 years

Pros – -free parking, benefits, good people

Cons – Recently the company has been on a decline. Benefits are being cut, job perks (e.g. flexibility) are being reduced. It's becoming more micro-managed. More work with less pay/benefits. Team moral is on decline as well.

Advice to Senior Management – People understand that in tight times we will all need to make sacrifices. However, it's when you lose sight of your people and treating them with respect that causes you to fail. Find ways to make this place enjoyable in the midst of the changes.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at T-Mobile

Pros – Great people to work with. Flexible Hours. Good money if you know what you are talking about

Cons – Customers think they can take over, Yelling, Screaming, Threatening.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at T-Mobile full-time for less than a year

Pros – ok pay, but poor employee relations

Cons – Not able to work with during a family emergency.

No, I would not recommend this company to a friend

Former Employee – worked at T-Mobile full-time for more than 3 years

Pros – Good benefits, compensation and training. When I started working at T-Mobile, the values permeated the organization. Good values in place - not everyone living them.

Cons – Leadership changes strategy too frequently. Doesn't give enough time for anything to get any traction. Always restructuring the organization. I left because they strayed too much from the values.

Advice to Senior Management – Treating people fairly and consistently doesn't mean managing everyone the same. You taught us situational leadership, let us use it. Also - changing the company structure every year is not the answer.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at T-Mobile full-time for less than a year

Pros – Great facility, pay and benfits.

Cons – Do as you are told, make your metrics or go home.

Advice to Senior Management – Offer customer service to those that rock the myVOC scores and sales positions for those out of this world sellers. Are the metrics really all that important?

Current Employee – been working at T-Mobile part-time for more than a year

Pros – Discounts on plans and products

Cons – Dishonest commission structure and low pay

Advice to Senior Management – Don't cheat your employees

No, I would not recommend this company to a friend

Current Employee – been working at T-Mobile

Pros – Great benifits package. PTO, health benifits even for a domestic partner.

Cons – High pressure sales and sometimes unrealistic goals.

No, I would not recommend this company to a friend