T-Mobile

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T-Mobile Reviews

Updated March 4, 2015
Updated March 4, 2015
729 Reviews
3.0
729 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T-Mobile CEO John Legere
John Legere
729 Ratings

Review Highlights

Pros
  • Very relaxed and laid back company to work at so there is a great work-life balance (in 117 reviews)

  • The company over all treats their employees very well with great benefits even at a part time level (in 319 reviews)


Cons
  • work/life balance in my role is hard because of the region I support (in 64 reviews)

  • Unrealistic expectations and lots of unnecessary tasks requested by upper management (in 98 reviews)

More Highlights

729 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    It's great, flexible, but can sometimes be full of unnecessary meetings.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Business Account Manager in San Jose, CA
    Current Employee - Small Business Account Manager in San Jose, CA

    I have been working at T-Mobile full-time (more than a year)

    Pros

    Flexible
    Great benefits, even for part time employees

    Cons

    too many meetings
    lack of continuing growth and career opportunities

    Recommends
    Positive Outlook
  2.  

    .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager
    Current Employee - Retail Store Manager

    I have been working at T-Mobile

    Pros

    an Innovitive company with a great team

    Cons

    management really sucks alot And they do the minimal.

    Advice to ManagementAdvice

    .

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Great pay, Benefits, but you going to work for it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative II in Augusta, GA
    Former Employee - Customer Service Representative II in Augusta, GA

    I worked at T-Mobile

    Pros

    The pay, benefits, and perks were amazing. I have to say I've didn't think I could make as money as i did.

    Cons

    This was the most stressful job I have every had, and I was deployed to Iraq doing convoys through villages that had sucidied bombers.

    Advice to ManagementAdvice

    You need to listen to your employees that are not at the top, but because the ones at the top did not get there honestly.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Upper management not on same page.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analysis in Bothell, WA
    Former Employee - Business Analysis in Bothell, WA

    I worked at T-Mobile full-time (more than a year)

    Pros

    People you work with are pretty nice for the most part.

    Cons

    Upper/seniors management was totally dysfunctional when i was there, made it hard to get things done and/or resulted in re-work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Very political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RSA
    Former Employee - RSA

    I worked at T-Mobile part-time (more than a year)

    Pros

    Good benefits, flexible work hours good pay if you can sell.

    Cons

    I had a manner that didn't know anything about phones and was very rude and lazy. District manager was also ignorant and everyone knew her favorites.

    Advice to ManagementAdvice

    Don't hire lazy people

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    decent money, not worth the stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile full-time

    Pros

    It can be fun at times

    Cons

    Hard to get time off

    Advice to ManagementAdvice

    Better schedules

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Retail Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T-Mobile

    Pros

    Good pay for part time work, great benefits, and you get to learn basic selling skills

    Cons

    There a lot of pressure from higher ups to sale a certain product, not enough support,

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Very stressful but many opportunities to make money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate

    I worked at T-Mobile part-time (more than 3 years)

    Pros

    Commission was very good
    Room to make more money

    Cons

    Stressful
    Rare internal promotions
    Always being micromanaged

    Advice to ManagementAdvice

    Don't micro manage

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    They don't tell you they expect 140% goal attainment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager in Tallahassee, FL
    Current Employee - Retail Store Manager in Tallahassee, FL

    I have been working at T-Mobile

    Pros

    Good pay and benefits. Discounts.

    Cons

    Unrealistic goals. Management doesn't follow hr rules.

    Advice to ManagementAdvice

    Set proper expectations of goals.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    CB

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T-Mobile

    Pros

    Money is the best thing in this business

    Cons

    Schedule is the worst thing in this business

    Advice to ManagementAdvice

    Its really hard to advance

    Recommends
    Positive Outlook
    Approves of CEO

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