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T-Mobile
3.3 of 5 1,381 reviews
www.tmobile.jobs Bellevue, WA 5000+ Employees

T-Mobile Reviews

Updated Jun 17, 2013
All Employees Current Employees Only

3.3 1,377 reviews

                             

76% Approve of the CEO

T-Mobile CEO John Legere

John Legere

(173 ratings)

67% of employees recommend this company to a friend
449 Employee Reviews Back to all reviews
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Good company to work for

Customer Service and Sales (Former Employee)
Houston, TX

I worked at T-Mobile full-time for more than 3 years

ProsGood salary, incentives, benefits, flexibility of schedules.

ConsWork weekend or holidays if you don't land schedule you want based on performance

Advice to Senior ManagementBe more flexible

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great job, no stability..

Sales Development Representative (Former Employee)
Las Vegas, NV

I worked at T-Mobile full-time

Prosgreat pay
great benefits
freedom to control work schedule

Consno stability with every changing policys
lack of long standing structure

Advice to Senior Managementbuilt laid out plans to execute out in the field.

Yes, I would recommend this company to a friend

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Fun and rewarding career

Retail Store Manager (Current Employee)
Los Angeles, CA

I have been working at T-Mobile full-time for more than 3 years

ProsFast paced and exciting work environment.

ConsMany goals and extra pressure during holidays.

Advice to Senior ManagementBe a people manager

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great experience with company, would still be there if it wasn't cutbacks.

Retail Sales Associate (Former Employee)

I worked at T-Mobile part-time for more than a year

ProsGreat medical benefits as well as 401k with company match. Pto was great as well. Learned a lot about new technology.

ConsRetail hours, hourly pay was a little low, some politics seemed like favorites were played at times. Those who were yes men moved up.

Yes, I would recommend this company to a friend

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Satisfying

Sales Associate (Former Employee)
San Antonio, TX

I worked at T-Mobile part-time for more than a year

ProsEnjoyed working here, commission structure was decent and getting to play with the latest technology was fun.

ConsWork/Life balance not enough employees at location I was at made it hard to get things done at times.

Advice to Senior Managementnone

Yes, I would recommend this company to a friend

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Enjoyed my 8 years at TMO

Sales/Marketing (Former Employee)

I worked at T-Mobile full-time for more than 8 years

ProsI enjoyed working for T-Mobile. Employees at TMO at all levels do live by their core values. It's not perfect but what company is. The people at TMO really make it worth while. In the eight years there I really only had one poor manager.

ConsStill a lot of change and struggle to define their strategy and direction for the future ( particularly for B2B) but I think they are making all the right steps to get into a more competitive market position

Advice to Senior ManagementDefine the strategy and move firmly/quickly in that direction.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A company in a struggle to remain relevant risks its attractive culture

Systems Architect (Former Employee)
Bellevue, WA

I worked at T-Mobile full-time for more than 7 years

ProsHealthy awareness of work-life balance, in general, though this depends a lot on your work group and your direct manager. Values-focused organization that actually walks the talk. Some really good people to work with, but be prepared to hunt around a lot to find them. Employee cell phone service plan is great. The current individual contributor bonus structure rewards good work at the individual contributor level regardless of team or company performance.

ConsRecent corporate leadership changes and aggressive shift to predominantly contract-based workforce is eroding the culture. Older ethic of developing and promoting from within has disappeared. A long legacy of "start-up approach" and no centralized capture of processes and procedures has created a "tribal knowledge" culture -- who you know is infinitely more important than what you know.

No, I would not recommend this company to a friend

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Working for T-Mobile was great!

Sales Associate (Former Employee)

I worked at T-Mobile part-time

ProsThe pros can be discount on phones, team oriented environment, flexible schedule. Also, if you get a lenient manager it could be fun at work.

ConsThe place can get pretty busy during the holidays. If you do not have good retail skills your hours can very between your skill.

Advice to Senior ManagementGive the youth some chance at employment.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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exciting industry, political company

Director Marketing (Former Employee)
Bellevue, WA

I worked at T-Mobile full-time for more than 7 years

ProsMobile is a very exciting industry - T-Mobile is trying to change pricing models in the industry to make it more afordable and reasonable

ConsIt is centrally managed, with a lot of politics and disagreements among different groups. Company has difficulty managing more than one thread

Advice to Senior ManagementYou need to become a multi-threaded company where leaders have annual budgets, and goals, and can operate against those goals

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Things are changing

Marketing Manager (Current Employee)
Bellevue, WA

I have been working at T-Mobile full-time for more than a year

ProsA company that's trying to do things differently. Seems to have pulled itself out of the slump it was in for a few years. Lots of opportunity to move fast and change the industry.

ConsThe organization keeps changing all the time. This can be good or bad depending what you're looking for. People seeking comfortable stable employment should look elsewhere.

Advice to Senior ManagementKeep shaking up the industry. Do more to retain your high-performers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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