T-Mobile Reviews

Former Employee – worked at T-Mobile full-time for more than 8 years

Pros – good pay, good management, and good education

Cons – shift work is a hard way to work

Advice to Senior Management – Do what you have been doing in Thornton, CO

No, I would not recommend this company to a friend

Current Employee – been working at T-Mobile full-time for more than 3 years

Pros – Good Money in relation to hours. Its not too hard to meet metrics, just set a target each day you go to work and also know your customers and how to handle them based on your store location

Cons – Extremely demanding. Typical retail brouhaha. You get sucked into the number game every month. Can be frustrating if you dont meet your metrics.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at T-Mobile full-time for more than a year

Pros – competitive pay, good hours, great benefits

Cons – This company is great no complaints

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at T-Mobile full-time for less than a year

Pros – -Wonderful pay, fun and supportive co-workers, opportunity to move up, bonuses, competitive, fun, flexible hours.

Cons – I have no cons, if I did not move I would still be there.

Advice to Senior Management – Wonderful management! Understanding management

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile full-time for less than a year

Pros – The Paid Time Off is great

Cons – havent worked there long enough to see any cons

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile full-time for more than 8 years

Pros – Great pay, excellent benefits, many different schedules available to help balance home and work life

Cons – Layoffs have been happening lately to streamline business due to the impending merger with metro pcs

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile full-time for more than a year

Pros – Benfets; Pay; People; Management is well trained

Cons – Customer reaction to offers by employees

Advice to Senior Management – Good job with everything

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile part-time for more than 7 years

Pros – Worked with T-mobile for 5 years and there are many others who stayed with the comapny for even longer. They provide good pay for the position, a fair commission structure, lots of support from management, and a GREAT work life balance. There is TONS of PTO time available and it was not uncommon to see reps take vacation for 3 weeks or a month at a time, plus they supplement your commission while you're on vacation. In the stores where I worked, the competition among reps was alway friendly and there was no stealing customers from each other, but I've heard of that happening at other locations. If you work hard, you will be promoted. They offer good service and fair pricing to customers (comparatively) so the products are not hard to sell at all. Overall, great company, they truly live their corporate vales. "I am T-mobile, count on me"

Cons – The wireles industry changes very frequesntly, so there will ALWAYS be new phones, new services, new plans and new everything to keep up with. Also, there is always the chance that you'll get a bad manager, or greedy co-workers who steal your sales, but in general my personal experience was very good. They have a "black-out" period around the holidays where no one can take vacation...but my birthday falls during this period and I was always able to take a birthday vacation, but that's because my managers were all really cool.

Advice to Senior Management – Keep up the great work.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at T-Mobile

Pros – Loved helping customers.
Learning new technology.

Cons – When it was busy customers would feel rushed and not ask as many questions about products as they would have liked.

Former Employee – worked at T-Mobile full-time for more than 10 years

Pros – Great pay and benefits. Great culture. Awesome company values. If my position wasn't eliminated due to outsourcing, I would have never left.

Cons – I do not have any major Cons for T-Mobile as a company. Most of my issues were with individual people only, but not as the company as a whole.

Advice to Senior Management – Don't just speak company values, live them by example. Some of the management in the location I was employed behaved as if the rules did not apply to them.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company