T-Mobile

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T-Mobile Reviews

Updated January 24, 2015
Updated January 24, 2015
2,506 Reviews
3.7
2,506 Reviews
Rating Trends

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Approve of CEO
T-Mobile CEO John Legere
John Legere
928 Ratings

Review Highlights

Pros
  • Very relaxed and laid back company to work at so there is a great work-life balance (in 117 reviews)

  • The company over all treats their employees very well with great benefits even at a part time level (in 319 reviews)


Cons
  • work/life balance in my role is hard because of the region I support (in 64 reviews)

  • Unrealistic expectations and lots of unnecessary tasks requested by upper management (in 98 reviews)

More Highlights

865 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    The amped, positive energy and messages provided by senior leadership rarely make it to the bottom.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Business Account Manager in New York, NY
    Current Employee - Small Business Account Manager in New York, NY

    I have been working at T-Mobile full-time (more than an year)

    Pros

    - Solid benefits
    - Growing company
    - Stress not terribly high

    Cons

    - Terrible back-end processes
    - Rarely on the same page as other departments
    - After you sell, the problems begin (and you have to take care of them)

    Advice to ManagementAdvice

    Upper management - keep the positive messages going and helping give us ammo to sell (industry firsts, winning "tech company of the year"). Also listen to the field and pay attention to system wide issues slowing everything down.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    One of the best places to work in Augusta, Georgia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II in Augusta, GA
    Current Employee - Customer Service Representative II in Augusta, GA

    I have been working at T-Mobile

    Pros

    Fun and laid back enviroment, great pay & benefits.

    Cons

    Scheduling and no sick time.

    Advice to ManagementAdvice

    Healthier food options

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Northridge, CA
    Current Employee - Sales Associate in Northridge, CA

    I have been working at T-Mobile part-time (less than an year)

    Pros

    Fun to work with customers
    Commission is good if you sell well
    Coworkers are fun

    Cons

    Management is not too friendly or professional (mostly for branded companies)
    Almost always part-time

    Advice to ManagementAdvice

    Learn to manage people and what that means.
    Stop feeling so entitled, get over yourself and help others love life too lol

    Recommends
    Positive Outlook
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  5.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Denver, CO
    Former Employee - Sales Representative in Denver, CO

    I worked at T-Mobile part-time (more than an year)

    Pros

    great place to work, great benefits, great leaders, plenty of training and room for advancement. Company will promote you if you work hard.

    Cons

    demanding sales goals, constantly changing salary structure, weekends and holiday hours, competitive environment, lots of stress.

    Advice to ManagementAdvice

    evaluate store managers more regularly, even undercover would be good.

    Recommends
    Positive Outlook
  6.  

    One of my favorite companies to work for.

    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T-Mobile

    Pros

    - The project I worked on was challenging
    - I was able to develop my skills
    - My boss was awesome and allowed a flexible work schedule
    - The management team was very supportive in helping to keep their markets on track
    - The national team was a team

    Cons

    I can't think of any real cons. It would have been nice to have gotten hired on with them.

    Advice to ManagementAdvice

    If you're still doing now what you were doing then, keep up the good work.

  7.  

    Retail Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Pros

    Fun work environment, Lots of incentives such as giveaways and free gift cards, always changing work environment

    Cons

    you have to hit your goals, and you have to sell sell sell.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Opportunity knocks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile full-time (more than 10 years)

    Pros

    This is a great company where hard work does pay off. People who take the initiative are often rewarded, and there are many places to broach new ideas

    Cons

    Can be difficult at times with people who are more interested in their pet project rather than advancing the entire business

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Progressive Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Pros

    Hip up and coming company in the industry. Gaining tons of market share right now.

    Cons

    doesn't pay well for industry standards

    Advice to ManagementAdvice

    pay your employees

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    T-Mobile is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager in Bellevue, WA
    Current Employee - Senior Product Manager in Bellevue, WA

    I have been working at T-Mobile full-time (more than 5 years)

    Pros

    T-Mobile is a growing company and is making exciting changes in the wireless industry. We work hard, but the pay is fair and the benefits are fine.

    Cons

    As with all large companies, we can be a bit process heavy at times and shoot ourselves in the foot.

    Advice to ManagementAdvice

    T-Mobile could invest a little more money into professional development and continuing education for employees.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Pros

    Great Culture, Good People, and they have many opportunities in the Sales and Marketing Field

    Cons

    Challenging Positions, but that can be a pro depending on how you look at it

    Advice to ManagementAdvice

    Keep Up the Great Work!!!

    Recommends
    Neutral Outlook
    Approves of CEO

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