T-Mobile

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  www.tmobile.jobs

T-Mobile Reviews

Updated December 12, 2014
Updated December 12, 2014
2,428 Reviews
3.7
2,428 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T-Mobile CEO John Legere
John Legere
882 Ratings

Review Highlights

Pros
  • Very relaxed and laid back company to work at so there is a great work-life balance (in 117 reviews)

  • The company over all treats their employees very well with great benefits even at a part time level (in 319 reviews)


Cons
  • work/life balance in my role is hard because of the region I support (in 64 reviews)

  • Unrealistic expectations and lots of unnecessary tasks requested by upper management (in 98 reviews)

More Highlights

687 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good part time job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Pros

    -Great pay and benefits especially while going to school
    -Phone bill discount
    -diverse

    Cons

    -Management changes
    -always adapting to changes

  2.  

    Sells sells sells and pressure to upsell.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T-Mobile

    Pros

    The commission is great
    Depending on your store hours can be worked around if you go to school but you will work every weekend for sure.

    Cons

    You have literary no life if you work here your job will began to be your first and only priority.
    Upper management is never happy even when you exceed expectations they want you to sell twice as more next month they pack way too much work on their managers

    Advice to ManagementAdvice

    Work life balance please improve management standards and training

  3.  

    Great benefits, good company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T-Mobile

    Pros

    Great benefits, Love the bonuses and pay that they start you off with

    Cons

    Managers and coaches seemed to only care for themselves

    Advice to ManagementAdvice

    Care more for your employees

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at T-Mobile

    Pros

    Discount phone bill.and Uniform nice plans

    Cons

    Its part time but they want you to have full time availability

  6.  

    The Worst Management Techniques

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T-Mobile full-time (more than an year)

    Pros

    The benefits, both financial and other, were really great. Some of the team supervisors were also very understanding and supportive of their teams. The team members had healthy competition and sincere care and consideration for each other.

    Cons

    The upper management did not follow the values and ethics that they expected everyone else to follow. Communication was horrible. Most employees were not treated with even a basic human respect. When your monthly bonus money can be taken away from you when you take too many bathroom breaks, there is clearly a massive problem with policies.

    Advice to ManagementAdvice

    My advice to management would be to treat your employees the way you expect they treat you. To the upper level management, I would suggest not conducting a work environment as if it were a military base. I would also suggest that instead having horrible communication and last minute policy changes that create massive turn-over of employees, try to make it a place people want to stay at.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Great pay and benefits, horrible management

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at T-Mobile

    Pros

    Full benefits wit part-time hours

    Cons

    Management is disorganized and does not appreciate employees

    Advice to ManagementAdvice

    Take care of the employees that take care of you

  8.  

    sales and tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate

    I have been working at T-Mobile part-time (more than 3 years)

    Pros

    great part time job for a student to make money during school

    Cons

    schedule isnt consistent, based on company needs

    Recommends
    Approves of CEO
  9.  

    Initially it was fantastic. Now it is stressful, unrewarding and no longer financially viable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering in Bellevue, WA
    Current Employee - Engineering in Bellevue, WA

    I have been working at T-Mobile full-time (more than 5 years)

    Pros

    Pros are co-workers, location, growth may improve conditions.

    Cons

    unmanageable workloads, removal of compensations/benefits, little increase in pay, lack of engagement from management and seniors, lack of understanding of the job we are to perform, no ability to grow, a lot of "pets".

    Advice to ManagementAdvice

    Understand actual jobs your employees are doing. Realistic goals with attainable stretch goals. rewards for employees no in spotlight who have excelled. appropriate compensation, bonus and benefit packages.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Life at T-Mobile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Memphis, TN
    Former Employee - Sales Representative in Memphis, TN

    I worked at T-Mobile (more than 5 years)

    Pros

    Good pay. Great pay if you over perform.
    Great benefits. Tuition Reimbursement.

    Cons

    It's Retail. No weekends and holidays off.

    Advice to ManagementAdvice

    MGMT is good

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great co-workers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Care Representative in Tampa, FL
    Former Employee - Financial Care Representative in Tampa, FL

    I worked at T-Mobile full-time (more than 3 years)

    Pros

    Nice office environment, central location.

    Cons

    Very limited opportunities for advancement. Too few departments to choose from. Financial services being the only major department. Other departments too small, thus limiting jobs opportunities there.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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