T. Rowe Price

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T. Rowe Price Reviews

Updated May 9, 2014
All Employees Current Employees Only

3.3 262 reviews

87% Approve of the CEO

T. Rowe Price President, CEO, and Director James A. C. Kennedy

James A. C. Kennedy

(184 ratings)

68% of employees recommend this company to a friend

Review Highlights

Pros
  • Very people friendly company, with good work/life balance (in 19 reviews)

  • Great benefits and comfortable work environment (in 36 reviews)


Cons
  • Career opportunities in Colorado Springs were limited to call center management (in 14 reviews)

  • Impact to ability to have appropriate work life balance (in 6 reviews)

More Highlights
164 Employee Reviews Back to all reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Pure Hell but take the job for a few years if you need it

    Retail Account Management (Current Employee) Colorado Springs, CO

    ProsFair benefits, bonus until they try to get someone to quit which means people who did their jobs find all of a sudden don't.

    ConsCareer track for a few. Your supervisors will be young and inexperienced in life, your job and will do anything to cover their backs to stay in management track including having members of their team take the heat. You will constantly have to ask for permissions for same things over and over again which irritates some supervisors who don't bother reading the manual. If you are not good at networking or brown-nosing this is not the job for life for you.

    Advice to Senior ManagementGive credit where it is due with raises and not with just the "card" system for ideas you make money off of. Listen more and in meetings don't put down average investors if you mean World Class service.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Micro Management at its finest!

    Anonymous Employee (Current Employee)

    ProsPay for your licensing to work for a decent company.

    ConsManagement is awful, salary not competitive, scheduling is a joke. Training sets the expectations bar high, but the actual standard is abysmally low.

    Advice to Senior ManagementThis is a professional company with adults working for you. Let them do their jobs and support, not babysit.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    What's wrong with me now is absolutely correct

    Retirement Specialist - In Plan (Current Employee) Owings Mills, MD

    Prosrecession proof employment, unless the market were to dive like in 2008 you'll pretty much always have this job as long as you can tolerate it

    ConsEVERYTHING - the writer who posted "what's wrong with me now" got it spot on ! ....In PSC we are constantly micromanaged!. There are only two types of employees at TRowe; those who are under the bus, and those who are constantly throwing you under it. The only incentive to hit numbers and meet metrics is so you can stay out of trouble, but given that all mistakes are blamed on the front line customer facing phone reps that's pretty next to impossible. Supervisors are a special kind of absent, when they are around they are too busy to help you, but instead will sit at their computers and stalk your online activity. The only thing that matters to anyone with a title is answering as many calls as possible, not that they would actually log in and assist with that effort. This is all they know. When it comes to solving problems you will dismissed and told to ask someone else. It''s bad. General managers - another very elusive bunch. Not accessbile, not accountable, not concerned with the welfare or morale of the workforce that takes the brunt of all the stress both externally from clients or the ridiculous demands forced upon us. If you like "don't question a thing" dictatorship style management you've found the place. If you want to be valued for your work and compensated fairly seriously reconsider working here. You will regret it.

    Advice to Senior ManagementWhat can really be said that you'll actually do anything about ? How about hiring Gallup to anonymously poll your employees in the participant service center - now there's some advice ! I dare you --- while you're at it,, enough with mandatory overtime no one wants - stop it. We're worn out, burned out, exhausted !

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    3 people found this helpful  

    Associate

    Anonymous Employee (Current Employee)

    Prosvery good benefits, good foundation for understanding the financial world

    ConsExtremely long hours and your salary is horrible. When you have overtime everyday of the week plus coming in early a couple times a week it demoralizes you and kills the morale of an already understaffed team. Associates aren't valued and are seen as interchangeable parts. We've had 5 people from our team leave the company in the last five months. Extremely micro-managed as well.

    Advice to Senior ManagementPay your employees more money. You can't say your salary is "competetive" when other companies are paying their employees 10k plus for similiar work. Examine why people are leaving the company and see what they can do to prevent that happening in the future. If you pay your employees more and cut down on the overtime, I can guarentee you the morale would be much better on the floor. Don't also send out emails saying how appreciative you are of everyone's hard work and as a reward you can have a jeans day on such and such day. It's beyond embarrasing. We're not in fifth grade.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

    4 people found this helpful  

    State Government but without the frills

    Anonymous Employee (Current Employee) Baltimore, MD

    ProsPlenty of nice hard working people in the production roles.
    You can depend on the people you work with, because if they couldn't produce they would have been forced out a long time ago.
    Free Folgers in the break room.

    ConsWay too many layers of management.
    Limited people in production roles with supervisors, managers, business unit heads over them contributing little.
    Spends millions on consultants that provide no value, only suggestions for the future initiatives that never happen.
    Limited room for growth, very conservative with adding new positions.
    Very big on watered down job descriptions that immediately expand once you start, though which are never updated to reflect the new work.
    You can work your way from the bottom to the middle, but any position above that they are going to look to hire from the outside. If you are coming from the outside, look to make 20-30% more then your peers in the same roles (good for you though).

    Advice to Senior ManagementI have seen countless smart and hardworking people leave because the comp is so lacking compared to industry peers. You would rather have a person spend 1-2 years learning a new role then pay somebody who knows it inside and out the 2-3k to stay.
    You used to fire back the "great benefits pitch" but now you have taken all of them away.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    Grueling and stressfull

    PSC (Current Employee) Owings Mills, MD

    ProsNo weekends, but only because the stock market is closed. Be sure if it wasn't they'd force mandatory weekends

    ConsExceedingly low salary for the industry.

    No accountability amoung departments, forced mandatory overtime, no regard for the employees personal needs, incompetant supervisors that shirk responsibility when convenient and micro manage you down to the nano second of your day

    Steeped and motivated only by the good ole "Not what you know, but who you know" politics so typical of call centers, but even more so at this company

    Only way to get out is to quit or transfer, but transfers unlikely if you don't have a direct manager that loves you and for that be prepared to be a major brown nose!

    Advice to Senior ManagementBring starting salaries up to something inline with the 21st century so staff can at least justify the misery when cashing their paychecks

    Hold supervisors accountable to their roles

    Hire more people to relieve the overtime burden on those that are forced to shoulder it simply because the overtime pay equates to more head count anyway if you do the math finacially

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    They work you hard and pay you dirt.

    Retail Sales Associate (Current Employee) Owings Mills, MD

    ProsVery nice people to work with. Easy to make friends with co-workers. 401k benefits are great.

    ConsThey do not paid fairly. It is who you know here, not what you know. There is a ton of overtime and make sure you keep track because they will rip you off. Like others say, it is like working in a sweat shop. Do not try and work here unless you are trying to get a job right out of college.

    Advice to Senior ManagementNeed to learn to manage.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    Avoid working at T. Rowe Price as all costs!!!

    Anonymous Employee (Current Employee)

    ProsVery good benefit package
    Many good people work for this company
    I believe Jim Kennedy is a good man who doesn't know how people are being treated
    I'm sure the company started out actually caring about its employees, but somewhere along the line that has been lost.

    ConsHORRIBLE PLACE TO WORK: Torturous workload, gruelling hours, sweatshop environment, not enough people to process work. Impossible to please managers because parameters of job change daily. Managers are hired from other departments and most don't have a clue what those under them do. Horrible work-life balance because of the hours of overtime that are expected, especially during tax season. The expectations management has for the processors to meet productivity and quality numbers is unrealistic and the pressure they place on their employees is inhumane. People are literally killing themselves to escape the nightmare that is their job.

    Advice to Senior ManagementThe company claims to value their employees, but their words are empty. Why is it acceptable for you to destroy the confidence and sense of mental well-being of those who are in your employ? The productivity and quality metrics are obviously set by those that do not process, because they are impossible to meet. A processor can break his back doing his very best for the customer and for the good of the company, but no matter how hard he tries, he will never succeed. Employees don't dare speak out against the horrible way they are treated because they cannot afford to lose their job.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Conservative Investing, conservative corporate culture

    Senior Associate (Current Employee)

    ProsIf your fresh out of school or looking to change careers, T. Rowe Price is a great place to start. Great name, responsible/conservative money management, great 401k choices and a reasonable number of hours in the work week round out my experience here. TROW is in a great position in the industry to capitalize on the current market condition and is poised for growth in the future.

    ConsThe company is conservative in nature and is very slow to adapt to changes. For instance, the majority of the workforce here is grossly underpaid and certain groups are overworked. Not a great model considering all employees are compensated based on the same scale and the fact that promotional and annual merit raises are non-negotiable. Adding insult to injury is the small raise dollar amount of these increases due to the miniscule base salary. Bonuses are paid yearly, however in order to realize the full benefit of them you would have to stay with the company 5 years as a portion of the bonus goes straight to your 401k.

    Advice to Senior ManagementListen more. Even if you've been at the company 10+ years be open to less tenured associates ideas/opinions.

    No, I would not recommend this company to a friend

    1 person found this helpful  

    You get what you pay for!

    Anonymous Employee (Current Employee)

    ProsGreat 401k, downtown office is nice, learned a lot about office politics and the types of people to avoid in my career.

    ConsPoor, detached, unengaged and ignorant leadership. Most managers remind me of children that are playing "Office," just like children would play "House" or "Doctor." I believe the low low salaries attract weak and insecure talent. Beware of competitive leaders who will back stab you for a few hundred more dollars in their already tiny bonuses. This reminds me of hungry dogs fighting over a single bone. The desperation and uncertainty of income and advancement adds to the low employee morale. The skills that are taught are non-transferable. They are only relevant to specific tasks. If you are young you will be expected to perform basic Excel tasks for upper management because they are not trained on modern technology. Oh, by the way, they still use Excel for everything! It's 2013! If you are smart and talented - stay away - this company does not know how to foster your growth.

    Advice to Senior ManagementHire and promote, smart educated people. And pay them a competitive salary! Base that salary on the skills they are bringing to the organization and not the cost of living adjustment you gave them the year before.

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