T. Rowe Price Reviews

Updated July 22, 2015
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3.7
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T. Rowe Price President, CEO, and Director James A. C. Kennedy
James A. C. Kennedy
142 Ratings

Pros
  • Good work life balance, friendly work environment (in 25 reviews)

  • Stable company with great benefits (in 38 reviews)

Cons
  • headset policy is cumbersome, even for a call center) (in 15 reviews)

  • Impact to ability to have appropriate work life balance (in 6 reviews)

More Pros and Cons

220 Employee Reviews

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  1. They work you hard and pay you dirt.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Owings Mills, MD
    Current Employee - Retail Sales Associate in Owings Mills, MD

    I have been working at T. Rowe Price

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Very nice people to work with. Easy to make friends with co-workers. 401k benefits are great.

    Cons

    They do not paid fairly. It is who you know here, not what you know. There is a ton of overtime and make sure you keep track because they will rip you off. Like others say, it is like working in a sweat shop. Do not try and work here unless you are trying to get a job right out of college.

    Advice to Management

    Need to learn to manage.


  2. Grueling and stressfull

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PSC in Owings Mills, MD
    Current Employee - PSC in Owings Mills, MD

    I have been working at T. Rowe Price full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    No weekends, but only because the stock market is closed. Be sure if it wasn't they'd force mandatory weekends

    Cons

    Exceedingly low salary for the industry. No accountability amoung departments, forced mandatory overtime, no regard for the employees personal needs, incompetant supervisors that shirk responsibility when convenient and micro manage you down to the nano second of your day Steeped and motivated only by the good ole "Not what you know, but who you know" politics so typical of call centers, but even more so at this company Only way to get out is to quit or transfer, but transfers unlikely if you don't have a direct manager that loves you and for that be prepared to be a major brown nose!

    Advice to Management

    Bring starting salaries up to something inline with the 21st century so staff can at least justify the misery when cashing their paychecks Hold supervisors accountable to their roles Hire more people to relieve the overtime burden on those that are forced to shoulder it simply because the overtime pay equates to more head count anyway if you do the math finacially


  3. Helpful (4)

    State Government but without the frills

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at T. Rowe Price full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Plenty of nice hard working people in the production roles. You can depend on the people you work with, because if they couldn't produce they would have been forced out a long time ago. Free Folgers in the break room.

    Cons

    Way too many layers of management. Limited people in production roles with supervisors, managers, business unit heads over them contributing little. Spends millions on consultants that provide no value, only suggestions for the future initiatives that never happen. Limited room for growth, very conservative with adding new positions. Very big on watered down job descriptions that immediately expand once you start, though which are never updated to reflect the new work. You can work your way from the bottom to the middle, but any position above that they are going to look to hire from the outside. If you are coming from the outside, look to make 20-30% more then your peers in the same roles (good for you though).

    Advice to Management

    I have seen countless smart and hardworking people leave because the comp is so lacking compared to industry peers. You would rather have a person spend 1-2 years learning a new role then pay somebody who knows it inside and out the 2-3k to stay. You used to fire back the "great benefits pitch" but now you have taken all of them away.


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  5. Helpful (3)

    Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T. Rowe Price (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    very good benefits, good foundation for understanding the financial world

    Cons

    Extremely long hours and your salary is horrible. When you have overtime everyday of the week plus coming in early a couple times a week it demoralizes you and kills the morale of an already understaffed team. Associates aren't valued and are seen as interchangeable parts. We've had 5 people from our team leave the company in the last five months. Extremely micro-managed as well.

    Advice to Management

    Pay your employees more money. You can't say your salary is "competetive" when other companies are paying their employees 10k plus for similiar work. Examine why people are leaving the company and see what they can do to prevent that happening in the future. If you pay your employees more and cut down on the overtime, I can guarentee you the morale would be much better on the floor. Don't also send out emails saying how appreciative you are of everyone's hard work and as a reward you can have a jeans day on such and such day. It's beyond embarrasing. We're not in fifth grade.


  6. Helpful (3)

    What's wrong with me now is absolutely correct

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retirement Specialist - In Plan in Owings Mills, MD
    Current Employee - Retirement Specialist - In Plan in Owings Mills, MD

    I have been working at T. Rowe Price full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    recession proof employment, unless the market were to dive like in 2008 you'll pretty much always have this job as long as you can tolerate it

    Cons

    EVERYTHING - the writer who posted "what's wrong with me now" got it spot on ! ....In PSC we are constantly micromanaged!. There are only two types of employees at TRowe; those who are under the bus, and those who are constantly throwing you under it. The only incentive to hit numbers and meet metrics is so you can stay out of trouble, but given that all mistakes are blamed on the front line customer facing phone reps that's pretty next to impossible. Supervisors are a special kind of absent, when they are around they are too busy to help you, but instead will sit at their computers and stalk your online activity. The only thing that matters to anyone with a title is answering as many calls as possible, not that they would actually log in and assist with that effort. This is all they know. When it comes to solving problems you will dismissed and told to ask someone else. It''s bad. General managers - another very elusive bunch. Not accessbile, not accountable, not concerned with the welfare or morale of the workforce that takes the brunt of all the stress both externally from clients or the ridiculous demands forced upon us. If you like "don't question a thing" dictatorship style management you've found the place. If you want to be valued for your work and compensated fairly seriously reconsider working here. You will regret it.

    Advice to Management

    What can really be said that you'll actually do anything about ? How about hiring Gallup to anonymously poll your employees in the participant service center - now there's some advice ! I dare you --- while you're at it,, enough with mandatory overtime no one wants - stop it. We're worn out, burned out, exhausted !


  7. Helpful (1)

    Micro Management at its finest!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T. Rowe Price full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay for your licensing to work for a decent company.

    Cons

    Management is awful, salary not competitive, scheduling is a joke. Training sets the expectations bar high, but the actual standard is abysmally low.

    Advice to Management

    This is a professional company with adults working for you. Let them do their jobs and support, not babysit.


  8. Helpful (1)

    Pure Hell but take the job for a few years if you need it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Account Management in Colorado Springs, CO
    Current Employee - Retail Account Management in Colorado Springs, CO

    I have been working at T. Rowe Price full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Fair benefits, bonus until they try to get someone to quit which means people who did their jobs find all of a sudden don't.

    Cons

    Career track for a few. Your supervisors will be young and inexperienced in life, your job and will do anything to cover their backs to stay in management track including having members of their team take the heat. You will constantly have to ask for permissions for same things over and over again which irritates some supervisors who don't bother reading the manual. If you are not good at networking or brown-nosing this is not the job for life for you.

    Advice to Management

    Give credit where it is due with raises and not with just the "card" system for ideas you make money off of. Listen more and in meetings don't put down average investors if you mean World Class service.


  9. Helpful (1)

    Very Disappointing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Owings Mills, MD
    Current Employee - Project Manager in Owings Mills, MD

    I have been working at T. Rowe Price full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits Many very nice people to work with

    Cons

    Management in many business areas consists of clicks of like minded people that do not recognize those outside the click as having any value. This results in many single-minded decisions made in a vacuum. It also results in poor management perpetuating itself. Leadership is largely absent in many areas. Leaders focus on their own career goals and make no attempt to get to know those who report to them or learn what experience or strengths they already possess. In the business areas I am familiar with, there is no concern or effort expended by management to solicit career goals, develop skills or utilize existing skills. Producing consistently great results only serves to advance the manager's career goals. There is little or no reward for consistently achieving outstanding results and reviews Although T. Rowe as a company is ethical, many managers are not.

    Advice to Management

    Do 360 reviews on all managers at all levels. Don't sugar-coat the results by just moving managers around. Be truly committed to making T Rowe a well managed company at all levels.


  10. Helpful (1)

    Run don't walk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Lead in Baltimore, MD
    Current Employee - Project Lead in Baltimore, MD

    I have been working at T. Rowe Price

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free parking, Nice view, Large conference rooms

    Cons

    Management does not listen to your concerns. Salary is consideravly low compared to other companies in the same industry.

    Advice to Management

    Be fair across the board.


  11. 529 Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Owings, MD
    Current Employee - Anonymous Employee in Owings, MD

    I have been working at T. Rowe Price full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great company, some department are dead end streets.

    Cons

    Wouldn't recommend the 529 department to anyone. I recently got promoted and I regret it already. They are quick to fire for and slow to promote. So many lifers around, can't say I like the management.

    Advice to Management

    Needs management shakeup.



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