T. Rowe Price

  www.troweprice.com
  www.troweprice.com

T. Rowe Price Reviews

Updated December 13, 2014
Updated December 13, 2014
287 Reviews
3.6
287 Reviews
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T. Rowe Price President, CEO, and Director James A. C. Kennedy
James A. C. Kennedy
194 Ratings

Review Highlights

Pros
  • The company offers great work life balance, benefits, stock purchasing, etc (in 25 reviews)

  • Great benefits and comfortable work environment (in 38 reviews)


Cons
  • headset policy is cumbersome, even for a call center) (in 15 reviews)

  • Impact to ability to have appropriate work life balance (in 6 reviews)

More Highlights

180 Employee Reviews Back to all reviews

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  1.  

    Very Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Owings Mills, MD
    Current Employee - Project Manager in Owings Mills, MD

    I have been working at T. Rowe Price full-time (more than 3 years)

    Pros

    Great benefits
    Many very nice people to work with

    Cons

    Management in many business areas consists of clicks of like minded people that do not recognize those outside the click as having any value. This results in many single-minded decisions made in a vacuum. It also results in poor management perpetuating itself.
    Leadership is largely absent in many areas. Leaders focus on their own career goals and make no attempt to get to know those who report to them or learn what experience or strengths they already possess.
    In the business areas I am familiar with, there is no concern or effort expended by management to solicit career goals, develop skills or utilize existing skills.
    Producing consistently great results only serves to advance the manager's career goals. There is little or no reward for consistently achieving outstanding results and reviews
    Although T. Rowe as a company is ethical, many managers are not.

    Advice to ManagementAdvice

    Do 360 reviews on all managers at all levels. Don't sugar-coat the results by just moving managers around. Be truly committed to making T Rowe a well managed company at all levels.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Pure Hell but take the job for a few years if you need it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Account Management in Colorado Springs, CO
    Current Employee - Retail Account Management in Colorado Springs, CO

    I have been working at T. Rowe Price full-time (more than 3 years)

    Pros

    Fair benefits, bonus until they try to get someone to quit which means people who did their jobs find all of a sudden don't.

    Cons

    Career track for a few. Your supervisors will be young and inexperienced in life, your job and will do anything to cover their backs to stay in management track including having members of their team take the heat. You will constantly have to ask for permissions for same things over and over again which irritates some supervisors who don't bother reading the manual. If you are not good at networking or brown-nosing this is not the job for life for you.

    Advice to ManagementAdvice

    Give credit where it is due with raises and not with just the "card" system for ideas you make money off of. Listen more and in meetings don't put down average investors if you mean World Class service.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Micro Management at its finest!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T. Rowe Price full-time (more than an year)

    Pros

    Pay for your licensing to work for a decent company.

    Cons

    Management is awful, salary not competitive, scheduling is a joke. Training sets the expectations bar high, but the actual standard is abysmally low.

    Advice to ManagementAdvice

    This is a professional company with adults working for you. Let them do their jobs and support, not babysit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    What's wrong with me now is absolutely correct

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retirement Specialist - In Plan in Owings Mills, MD
    Current Employee - Retirement Specialist - In Plan in Owings Mills, MD

    I have been working at T. Rowe Price full-time (more than an year)

    Pros

    recession proof employment, unless the market were to dive like in 2008 you'll pretty much always have this job as long as you can tolerate it

    Cons

    EVERYTHING - the writer who posted "what's wrong with me now" got it spot on ! ....In PSC we are constantly micromanaged!. There are only two types of employees at TRowe; those who are under the bus, and those who are constantly throwing you under it. The only incentive to hit numbers and meet metrics is so you can stay out of trouble, but given that all mistakes are blamed on the front line customer facing phone reps that's pretty next to impossible. Supervisors are a special kind of absent, when they are around they are too busy to help you, but instead will sit at their computers and stalk your online activity. The only thing that matters to anyone with a title is answering as many calls as possible, not that they would actually log in and assist with that effort. This is all they know. When it comes to solving problems you will dismissed and told to ask someone else. It''s bad. General managers - another very elusive bunch. Not accessbile, not accountable, not concerned with the welfare or morale of the workforce that takes the brunt of all the stress both externally from clients or the ridiculous demands forced upon us. If you like "don't question a thing" dictatorship style management you've found the place. If you want to be valued for your work and compensated fairly seriously reconsider working here. You will regret it.

    Advice to ManagementAdvice

    What can really be said that you'll actually do anything about ? How about hiring Gallup to anonymously poll your employees in the participant service center - now there's some advice ! I dare you --- while you're at it,, enough with mandatory overtime no one wants - stop it. We're worn out, burned out, exhausted !

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T. Rowe Price (more than 3 years)

    Pros

    very good benefits, good foundation for understanding the financial world

    Cons

    Extremely long hours and your salary is horrible. When you have overtime everyday of the week plus coming in early a couple times a week it demoralizes you and kills the morale of an already understaffed team. Associates aren't valued and are seen as interchangeable parts. We've had 5 people from our team leave the company in the last five months. Extremely micro-managed as well.

    Advice to ManagementAdvice

    Pay your employees more money. You can't say your salary is "competetive" when other companies are paying their employees 10k plus for similiar work. Examine why people are leaving the company and see what they can do to prevent that happening in the future. If you pay your employees more and cut down on the overtime, I can guarentee you the morale would be much better on the floor. Don't also send out emails saying how appreciative you are of everyone's hard work and as a reward you can have a jeans day on such and such day. It's beyond embarrasing. We're not in fifth grade.

    Doesn't Recommend
  7. 4 people found this helpful  

    State Government but without the frills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at T. Rowe Price full-time (more than 8 years)

    Pros

    Plenty of nice hard working people in the production roles.
    You can depend on the people you work with, because if they couldn't produce they would have been forced out a long time ago.
    Free Folgers in the break room.

    Cons

    Way too many layers of management.
    Limited people in production roles with supervisors, managers, business unit heads over them contributing little.
    Spends millions on consultants that provide no value, only suggestions for the future initiatives that never happen.
    Limited room for growth, very conservative with adding new positions.
    Very big on watered down job descriptions that immediately expand once you start, though which are never updated to reflect the new work.
    You can work your way from the bottom to the middle, but any position above that they are going to look to hire from the outside. If you are coming from the outside, look to make 20-30% more then your peers in the same roles (good for you though).

    Advice to ManagementAdvice

    I have seen countless smart and hardworking people leave because the comp is so lacking compared to industry peers. You would rather have a person spend 1-2 years learning a new role then pay somebody who knows it inside and out the 2-3k to stay.
    You used to fire back the "great benefits pitch" but now you have taken all of them away.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Grueling and stressfull

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PSC in Owings Mills, MD
    Current Employee - PSC in Owings Mills, MD

    I have been working at T. Rowe Price full-time (less than an year)

    Pros

    No weekends, but only because the stock market is closed. Be sure if it wasn't they'd force mandatory weekends

    Cons

    Exceedingly low salary for the industry.

    No accountability amoung departments, forced mandatory overtime, no regard for the employees personal needs, incompetant supervisors that shirk responsibility when convenient and micro manage you down to the nano second of your day

    Steeped and motivated only by the good ole "Not what you know, but who you know" politics so typical of call centers, but even more so at this company

    Only way to get out is to quit or transfer, but transfers unlikely if you don't have a direct manager that loves you and for that be prepared to be a major brown nose!

    Advice to ManagementAdvice

    Bring starting salaries up to something inline with the 21st century so staff can at least justify the misery when cashing their paychecks

    Hold supervisors accountable to their roles

    Hire more people to relieve the overtime burden on those that are forced to shoulder it simply because the overtime pay equates to more head count anyway if you do the math finacially

    Doesn't Recommend
    Neutral Outlook
  9.  

    They work you hard and pay you dirt.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Retail Sales Associate in Owings Mills, MD
    Current Employee - Retail Sales Associate in Owings Mills, MD

    I have been working at T. Rowe Price

    Pros

    Very nice people to work with. Easy to make friends with co-workers. 401k benefits are great.

    Cons

    They do not paid fairly. It is who you know here, not what you know. There is a ton of overtime and make sure you keep track because they will rip you off. Like others say, it is like working in a sweat shop. Do not try and work here unless you are trying to get a job right out of college.

    Advice to ManagementAdvice

    Need to learn to manage.

    Doesn't Recommend
    Disapproves of CEO
  10. 3 people found this helpful  

    Avoid working at T. Rowe Price as all costs!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T. Rowe Price

    Pros

    Very good benefit package
    Many good people work for this company
    I believe Jim Kennedy is a good man who doesn't know how people are being treated
    I'm sure the company started out actually caring about its employees, but somewhere along the line that has been lost.

    Cons

    HORRIBLE PLACE TO WORK: Torturous workload, gruelling hours, sweatshop environment, not enough people to process work. Impossible to please managers because parameters of job change daily. Managers are hired from other departments and most don't have a clue what those under them do. Horrible work-life balance because of the hours of overtime that are expected, especially during tax season. The expectations management has for the processors to meet productivity and quality numbers is unrealistic and the pressure they place on their employees is inhumane. People are literally killing themselves to escape the nightmare that is their job.

    Advice to ManagementAdvice

    The company claims to value their employees, but their words are empty. Why is it acceptable for you to destroy the confidence and sense of mental well-being of those who are in your employ? The productivity and quality metrics are obviously set by those that do not process, because they are impossible to meet. A processor can break his back doing his very best for the customer and for the good of the company, but no matter how hard he tries, he will never succeed. Employees don't dare speak out against the horrible way they are treated because they cannot afford to lose their job.

    Doesn't Recommend
    Approves of CEO
  11. 1 person found this helpful  

    Conservative Investing, conservative corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Associate
    Current Employee - Senior Associate

    I have been working at T. Rowe Price

    Pros

    If your fresh out of school or looking to change careers, T. Rowe Price is a great place to start. Great name, responsible/conservative money management, great 401k choices and a reasonable number of hours in the work week round out my experience here. TROW is in a great position in the industry to capitalize on the current market condition and is poised for growth in the future.

    Cons

    The company is conservative in nature and is very slow to adapt to changes. For instance, the majority of the workforce here is grossly underpaid and certain groups are overworked. Not a great model considering all employees are compensated based on the same scale and the fact that promotional and annual merit raises are non-negotiable. Adding insult to injury is the small raise dollar amount of these increases due to the miniscule base salary. Bonuses are paid yearly, however in order to realize the full benefit of them you would have to stay with the company 5 years as a portion of the bonus goes straight to your 401k.

    Advice to ManagementAdvice

    Listen more. Even if you've been at the company 10+ years be open to less tenured associates ideas/opinions.

    Doesn't Recommend
    Approves of CEO

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