TD Ameritrade Reviews

Updated August 21, 2014
Updated August 21, 2014
309 Reviews

3.5
309 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TD Ameritrade President, CEO & Director Fred Tomczyk
Fred Tomczyk
169 Ratings

Review Highlights

Pros
  • Work-life balance is good if you want to leave the office promptly at 5 (in 18 reviews)

  • Great benefits outside of salary (in 17 reviews)


Cons
  • No sick pay, multiple upper management positions for single teams, TPS reports (in 12 reviews)

  • I have no idea why some reviews suggest there is a good work/life balance (in 5 reviews)

More Highlights

89 Employee Reviews Back to all reviews

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  1.  

    Investment Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Branch Investment Consultant  in  Omaha, NE
    Current Employee - National Branch Investment Consultant in Omaha, NE

    I have been working at TD Ameritrade full-time for more than 8 years

    Pros

    Potential to make $300k+

    Cons

    Potential to make $300k+ .... Only if you are a top 1% performer.
    Goals continually increase while work load also increases the longer you have been there making it very difficult to achieve longevity in this role. Management has no intentions of increasing longevity for this role regardless of the rah rah they spit out. Many false promises. They burn more resources finding ways to NOT pay you fairly in many circumstances. Even when they know it isn't fair they say they will look at ways to adjust comp plan in the future . Comp Plan adjustments are rarely in the favor of the sales associate.

    Advice to ManagementAdvice

    Put your money where your mouth is.
    Be honest, no more B.S.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Client Development  in  Omaha, NE
    Former Employee - New Client Development in Omaha, NE

    I worked at TD Ameritrade full-time for more than a year

    Pros

    Fairly flexible, good managers, base plus commission - the better you were the more you could make. Have heard they have changed commission structure some now though.

    Cons

    Call center/Cube farm feel. Mostly inbound work for New Client Development position. As people start to do well the commission structure can change from a quarter to quarter basis. In the New Client role there is some grey area on what you can get commission paid on about how leads are qualified.

    Advice to ManagementAdvice

    Try to be more clear on commission and how leads are qualified. Stop worrying so much about adherence levels and compliment the people that produce.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great People to work with, but in the end just another large corporation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Coach  in  Draper, UT
    Former Employee - Investment Coach in Draper, UT

    I worked at TD Ameritrade full-time for more than 8 years

    Pros

    I worked for the educational division of TDameritrade (Investools). We taught individual investors how to trade stocks and derivatives….mainly options. The people are all good conservative people. Maybe even a bit too conservative. The pay is good, but the department was constantly shrinking when I was there, which made it a rather stressful place at the time. The pay is good especially for the city. Good benefits. Well organized. Clear expectations.

    Cons

    In our department (Coaching) you are not conservative you might be looked down upon by middle management. Most of them went to BYU a very conservative christian school. They tend to be rather judgmental when it really comes down to it. It's not their intent, but they can't help it. But all, in all they are good people.
    45 hours / week minimum
    It's a big corporation. Metrics are important. But maybe not. In the end you just might get fired because your VP doesn't like you.

    Advice to ManagementAdvice

    Create some diversity.
    Get some empathy for people not like you.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    TDAmeritrade

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  Fort Worth, TX
    Former Employee - Senior Manager in Fort Worth, TX

    I worked at TD Ameritrade full-time for more than 3 years

    Pros

    Great place to start a career.

    Cons

    Not a great place to stay until retirement.

    Advice to ManagementAdvice

    Listen to your front line

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    Good experience, room for advancement if you perform

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Ma  in  Fort Worth, TX
    Former Employee - Relationship Ma in Fort Worth, TX

    I worked at TD Ameritrade full-time for less than a year

    Pros

    They treat there employees well and try and take good care of them. They were flexible with me when I needed time off.

    Cons

    The pay was fair but I had a terrible commute. You are really a customer service rep and not a RM.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Slow decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Consultant  in  Fort Worth, TX
    Former Employee - Investment Consultant in Fort Worth, TX

    I worked at TD Ameritrade full-time for more than 5 years

    Pros

    Coworkers are great and the teamwork is second to none. The pay wasn't bad and the benefits were okay. I was promoted 4 times in 5 years, so upward mobility is possible.

    Cons

    130% increase in sales targets for the same pay, which means more hours have to be worked. When I started 5 years ago, the employees came first, but now shareholders come first. That'd be fine and dandy, if all employees had stock options and not just senior management. Bonuses have been declining for the last 3 years and you've had layoffs, while your CEO announces a record bonus for himself(not a good idea for moral). No trails on sales, no benefit for keeping clients satisfied, encouraged to churn clients since it's the only way to get sales commissions.

    Advice to ManagementAdvice

    Take a look at your turnover. The 90% retention was a bragging point in 2009 and the industry was bleeding reps. Now that it's around 70%, you might want to concentrate on retaining the talent that made it possible for you to reach those "record breaking quarters" you've been having. If a manager has 80% turnover annually, it's probably a lack of management skills and should look to replace them. You're nothing without your employees. Do not lie to your employees, EVER. I was happy for 5 years and then was lied to and promised all kinds of things in a new role that went bust in 6 months and when I mentioned I'd like to go back to my previous role, I was told "too bad".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Learned a lot, but TD will always be minor leagues of financial services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  Fort Worth, TX
    Former Employee - Senior Manager in Fort Worth, TX

    I worked at TD Ameritrade full-time for more than 5 years

    Pros

    Definitely some good and professional people. Also, if you like working for an underdog, TD is constantly trying to nip at the heels of the Schwabs and Fidelities of the world. Access to very good trading education for those who desire to trade stocks and options.

    Cons

    The C suite condones a lot of the clique executive management behavior. I've seen a lot of really good people pushed out because of a small group of holier than thou execs who don't/won't demonstrate managerial courage. If you want a place where exec management subscribes to the group-think means of organizational development, work here.

    Advice to ManagementAdvice

    Get some back bone. Stop being influenced by every piece of critical feedback you receive. Have conversations about issues and people concerns in an authentic and on the table manner. No more backhanded comments - tell it like it is, that's what people want and expect. Exec management, act like adults and stop the gossipy, clicky behavior.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    National Branch Investment Consultant - Omaha

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Consultant
    Former Employee - Investment Consultant

    I worked at TD Ameritrade full-time for more than 5 years

    Pros

    Generally good people, your colleagues, that you work with
    Good benefits
    Strong brand, especially in Omaha
    Decent salary for a sales position, potential to make substantial salary

    Cons

    High turnover…I did the job for 2 years/9 mos, and of the 45 people in the national branch when I started, there were maybe 8-10 left at the end of my 3 years.
    Unable to really move anywhere except branch mgmt…and unless you wanted to move, not too attractive.
    Even if you did want to move into branch mgmt, you better start your brown-nosing on day one
    Some managers non-existent, some ultra micro managers, and the higher level mgmt didn't really offer any guidance. Branch managers mainly concerned with keeping their cushy jobs, which consisted of meetings about other meetings, being on their blackberry's, and figuring out ways to appease the IC's without actually figuring anything out and/or solving any issues.
    A what have you done for me lately philosophy. They say it's about building relationships but you don't benefit from creating them. No trailers, paid to sell sell sell. If you already have the majority of a clients business, they want you to keep in contact, and you get dinged on money leaving, but there's no benefit to the IC if no new business opportunity.
    If you take a seat, pray you don't have a couple of sub-par quarters in a row. You can still bonus, but it you don't get enough of some "blended" score they have you will be shown the door.

    Advice to ManagementAdvice

    For branch/sales mgmt….have some clear direction, and when you change the comp plan every single year make it transparent. True, one can figure it out, but it doesn't need to be so convoluted.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Just a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transfer Analyst  in  Fort Worth, TX
    Former Employee - Transfer Analyst in Fort Worth, TX

    I worked at TD Ameritrade full-time for more than a year

    Pros

    Just a job to get the bills paid. Nothing more...

    Cons

    Advancements aren't based off of experience, education or job knowledge.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great company that is slowly cutting annual salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - New Client Consultant  in  Omaha, NE
    Current Employee - New Client Consultant in Omaha, NE

    I have been working at TD Ameritrade full-time for more than a year

    Pros

    401k, dental, vison, gym reimbursement, tuition reimbursement

    Cons

    Slowly paying less for performance or not keeping up with inflation

    Recommends
    Negative Outlook
    No opinion of CEO

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