Glassdoor is your free inside look at TD Commerce Bank reviews and ratings in New York City, NY — including employee satisfaction and approval rating for TD Commerce Bank CEO Bharat Masrani. All reviews posted anonymously by TD Commerce Bank employees.
50% of the CEO
Bharat Masrani
Current Employee – been working at TD Commerce Bank
Pros – This company is very focused on creating the best service based business possible. There is a "No Jerk" policy within the company. There is an emphasis on hiring nice people who can be trained on specific skills, but who already have a talent and personality for helping people. It feels good to work for a company like this when so many customers become fans of what we are doing both in the store and the community at large. Positive word of mouth is the best and most effective advertising!
Also, if you work hard and learn fast you will be recognized and can move up within the company as it is still expanding.
Cons – Having a flexible schedule is extremely important, which means some last minute schedule changes, including early morning and late evening shifts. Not enough compensation at Teller and CSR positions to encourage top performers.
Advice to Senior Management – Keep emphasizing superior customer service at all costs. Continue to invest in training and development, but offer performance bonuses for top performers in all job descriptions. Keep decision-making local as much as possible.
Yes, I would recommend this company to a friend
2008-07-20 22:48 PDT
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