TD Commerce Bank

  www.tdbank.com
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TD Commerce Bank Reviews

62 Reviews

2.8
62 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TD Commerce Bank President & CEO Mike Pedersen
Mike Pedersen
0 Ratings

Review Highlights

Pros
  • Good customer service is the main focus and not meeting quotas (at least not yet) (in 3 reviews)

  • They give a good amount of Paid Time Off, and are flexibile about vacations (in 3 reviews)


Cons
  • A customer service rep barely earns enough to get by (in 4 reviews)

  • Upper management need to communicate more with workers (in 3 reviews)

More Highlights

38 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    A strange trip I wouldn't take over again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Portfolio Manager  in  New York, NY
    Current Employee - Portfolio Manager in New York, NY

    Pros

    The Company was growing really fast.

    Cons

    Company was fraught with scandal the whole time I worked there- an then bought out by a Canadian Bank- TD.

    Advice to ManagementAdvice

    I hope the IT systems are integrated & improved by now.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great corporate communications, branch level management needs more!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller  in  New Castle, DE
    Current Employee - Teller in New Castle, DE

    Pros

    Great way for a young person to get involved with the banking industry, no experience necessary. Also great growth potential, given that you are driven and take ownership to learn and advance.

    Cons

    Poor management at the branch level left employees unengaged and unenthusiastic for their positions. They often pushed back on learning opportunities I tried to take advantage of and when I finally cross-trained to become a CSR they restricted me from transitioning to the floor. Also, little to no pay increases for new skills acquired.

    Advice to ManagementAdvice

    While the corporate communications and employee relations were fantastic, there is a conflicting message from branch management. No matter what communications programs you have in place, managers are ultimately the best way to reach employees are your strongest messenger!

    Neutral Outlook
    No opinion of CEO
  3.  

    I enjoy driving !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Courier  in  Lewiston, ME
    Current Employee - Courier in Lewiston, ME

    Pros

    This is a bank that's not likely to go out of business.
    There are benefits too.

    Cons

    The pay is quite low.
    Too many coworkers are unfriendly.
    Some can't even say "Good Morning."

    Advice to ManagementAdvice

    It would be nice to learn how to advance
    into something that pays more and yet is happy enough.

    There also needs to be less of an atmosphere of
    "This idea is no good, because it isn't MY(!) idea."

    Neutral Outlook
    No opinion of CEO
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  5.  

    Its good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Head Teller  in  New York, NY
    Current Employee - Head Teller in New York, NY

    Pros

    Management and coworkers are the best in TD

    Cons

    Open 7 days a week, 6:30Am - 8:30PM is a very tough schedule even its rotating every week.

    Advice to ManagementAdvice

    Branch managers are great, just the upper management only care about the # not the employees nor the customers

    Recommends
    No opinion of CEO
  6.  

    okay - not bad , not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cherry Hill, NJ
    Current Employee - Anonymous Employee in Cherry Hill, NJ

    Pros

    PTO time is generous relative to other companies

    Cons

    Base Salary is low relative to other companies

    No opinion of CEO
  7. 1 person found this helpful  

    Learn a lot but doesnt pay as good as I would like

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - TD Bank Call Center Representative  in  Mount Laurel, NJ
    Current Employee - TD Bank Call Center Representative in Mount Laurel, NJ

    Pros

    Great training for young professionals or recent college graduates looking to build up their resume, learn a lot in a very fast paced and at times hectic environment, management is very friendly and approachable.

    Cons

    The pay isnt that great especially for recent college graduates, and likely will end up losing a ton of good employees when the economy improves and jobs with better compensation pop up.

    Advice to ManagementAdvice

    Basically just improve the pay scale for the employees, or see many high quality employees leave for greener pastures once the economy turns around.

    Recommends
    Approves of CEO
  8. 1 person found this helpful  

    "Very Demanding"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Edison, NJ
    Current Employee - Anonymous Employee in Edison, NJ

    Pros

    good benefits, decent career advancement program, attempting to improve employee satisaction, Many projects to help out with in the community, tuition reimbursement

    Cons

    pay is low, they pay new employees way more than existing, their is no respect for work life balance, holidays, personal time, etc. They have a horrible training progra that you do not really learn the branch essentials in and then you are thrown out on a desk or a teller box immediately,

    Advice to ManagementAdvice

    Do not use Cash program as a way to exploit hardworking employees into performing 2 or more job functions at the same time to save money. This is not helping your employees grow-but pushing them ut the door. Business Development should be for a "business officer"- our store have the highest foot traffic any competitor, yet we have our managers the most important leader out all the time doing development. These stores are busy and need more managers or supervisors inorder to keep up with the constant firedrills and what is expected of us. We should have more employees, a better HR recruiting system, and a floating pool of new hires who have been properly trained to fill in when we need help because the turn over rate is very high

    Doesn't Recommend
    Approves of CEO
  9.  

    Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Teller  in  Eatontown, NJ
    Current Employee - Teller in Eatontown, NJ

    Pros

    The job is great depending on the people you work with but other than that, it keeps you busy and its simple work

    Cons

    Not very organized, especially for a bank. Management is very sloppy and responsibility is tossed around a bit too much

    Advice to ManagementAdvice

    Management could definitely use some work but other than that its a great job and the pay is fantastic. looks great on your resume FOR SURE

    Approves of CEO
  10.  

    A strong company with a good heart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cherry Hill, NJ
    Current Employee - Anonymous Employee in Cherry Hill, NJ

    Pros

    Competitive environment built with the Customer, Employee and shareholder in mind. Fun environment with a serious approach to business issues

    Cons

    Still a little disconnected from the integration.... mgmt needs to make some tough calls.

    Advice to ManagementAdvice

    Keep building the network!

    Recommends
    Approves of CEO
  11.  

    Get Expierance and Leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Teller and Customer Service Representative  in  Dover, DE
    Current Employee - Teller and Customer Service Representative in Dover, DE

    Pros

    It was very flexi able with school schedule, had the opportunity to work as many hours as I wanted and the atmosphere was comfortable.

    Cons

    The seven day week banking, rude customers and management. Very unprofessional from senior management on down. The pay scale sucked!!!

    Advice to ManagementAdvice

    Give employees better pay and be more professional. Create a better professional development program for current employees and have better benefits.

    Disapproves of CEO

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