TD Commerce Bank

  www.tdbank.com
  www.tdbank.com

TD Commerce Bank Reviews

Updated December 12, 2014
Updated December 12, 2014
64 Reviews
2.8
64 Reviews
Rating Trends

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Approve of CEO
TD Commerce Bank President & CEO Mike Pedersen
Mike Pedersen
0 Ratings

Review Highlights

Pros
  • Good customer service is the main focus and not meeting quotas (at least not yet) (in 3 reviews)

  • They give a good amount of Paid Time Off, and are flexibile about vacations (in 3 reviews)


Cons
  • A customer service rep barely earns enough to get by (in 4 reviews)

  • Very unprofessional from senior management on down (in 3 reviews)

More Highlights

41 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great growth organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Commerce Bank

    Pros

    Tremendously growing organization with great culture and collaboration with other business units.

    Cons

    Unrealistic goals given maturity of business unit

    Advice to ManagementAdvice

    Lead by the carrot verses the stick. Establish realistic expectation of sales team to grow into a mature business.

    Recommends
    Positive Outlook
  2.  

    TD Bank Summer Intern

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Commerce Bank

    Pros

    Interesting culture. Very easy work.

    Cons

    Did not get much exposure into difficult work.

  3.  

    Be prepared to do your job, and everyone else's.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller
    Current Employee - Bank Teller

    I have been working at TD Commerce Bank part-time (more than an year)

    Pros

    This bank has an alright place to start. The coworkers are friendly and always help each other out.

    Cons

    TD Bank is the lowest paid bank. We don't get compensated enough for everything we do. Store managers often do not even meet their SR goals. Sales Revenue goals are unrealistic. Employees are pushed and pushed to make sales and if you do not meet their goal you will get reprimanded. Payouts are not as good as they should be. There are plenty of things that are out of our control that negatively impact the payouts. People who run management have big egos and they cannot admit when their employees are unhappy. Many stores are short staffed. Too much is expected from us. You are expected to do your job and so much more. Promotions happen rarely, they do not appreciate the work that you do for them. Promotions are not based off of your hard work but rather if the person above you likes you.

    Advice to ManagementAdvice

    Talk to your employees and make their work environment a better place for them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    A strange trip I wouldn't take over again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Portfolio Manager in New York, NY
    Current Employee - Portfolio Manager in New York, NY

    I have been working at TD Commerce Bank full-time (more than an year)

    Pros

    The Company was growing really fast.

    Cons

    Company was fraught with scandal the whole time I worked there- an then bought out by a Canadian Bank- TD.

    Advice to ManagementAdvice

    I hope the IT systems are integrated & improved by now.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    I enjoy driving !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Courier in Lewiston, ME
    Current Employee - Courier in Lewiston, ME

    I have been working at TD Commerce Bank full-time (less than an year)

    Pros

    This is a bank that's not likely to go out of business.
    There are benefits too.

    Cons

    The pay is quite low.
    Too many coworkers are unfriendly.
    Some can't even say "Good Morning."

    Advice to ManagementAdvice

    It would be nice to learn how to advance
    into something that pays more and yet is happy enough.

    There also needs to be less of an atmosphere of
    "This idea is no good, because it isn't MY(!) idea."

    Neutral Outlook
    No opinion of CEO
  7.  

    Great corporate communications, branch level management needs more!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in New Castle, DE
    Current Employee - Teller in New Castle, DE

    I have been working at TD Commerce Bank part-time (more than an year)

    Pros

    Great way for a young person to get involved with the banking industry, no experience necessary. Also great growth potential, given that you are driven and take ownership to learn and advance.

    Cons

    Poor management at the branch level left employees unengaged and unenthusiastic for their positions. They often pushed back on learning opportunities I tried to take advantage of and when I finally cross-trained to become a CSR they restricted me from transitioning to the floor. Also, little to no pay increases for new skills acquired.

    Advice to ManagementAdvice

    While the corporate communications and employee relations were fantastic, there is a conflicting message from branch management. No matter what communications programs you have in place, managers are ultimately the best way to reach employees are your strongest messenger!

    Neutral Outlook
    No opinion of CEO
  8.  

    Its good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Head Teller in New York, NY
    Current Employee - Head Teller in New York, NY

    I have been working at TD Commerce Bank

    Pros

    Management and coworkers are the best in TD

    Cons

    Open 7 days a week, 6:30Am - 8:30PM is a very tough schedule even its rotating every week.

    Advice to ManagementAdvice

    Branch managers are great, just the upper management only care about the # not the employees nor the customers

    Recommends
    No opinion of CEO
  9.  

    okay - not bad , not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Cherry Hill, NJ
    Current Employee - Anonymous Employee in Cherry Hill, NJ

    I have been working at TD Commerce Bank

    Pros

    PTO time is generous relative to other companies

    Cons

    Base Salary is low relative to other companies

    No opinion of CEO
  10. 1 person found this helpful  

    Learn a lot but doesnt pay as good as I would like

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - TD Bank Call Center Representative in Mount Laurel, NJ
    Current Employee - TD Bank Call Center Representative in Mount Laurel, NJ

    I have been working at TD Commerce Bank

    Pros

    Great training for young professionals or recent college graduates looking to build up their resume, learn a lot in a very fast paced and at times hectic environment, management is very friendly and approachable.

    Cons

    The pay isnt that great especially for recent college graduates, and likely will end up losing a ton of good employees when the economy improves and jobs with better compensation pop up.

    Advice to ManagementAdvice

    Basically just improve the pay scale for the employees, or see many high quality employees leave for greener pastures once the economy turns around.

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    "Very Demanding"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Edison, NJ
    Current Employee - Anonymous Employee in Edison, NJ

    I have been working at TD Commerce Bank

    Pros

    good benefits, decent career advancement program, attempting to improve employee satisaction, Many projects to help out with in the community, tuition reimbursement

    Cons

    pay is low, they pay new employees way more than existing, their is no respect for work life balance, holidays, personal time, etc. They have a horrible training progra that you do not really learn the branch essentials in and then you are thrown out on a desk or a teller box immediately,

    Advice to ManagementAdvice

    Do not use Cash program as a way to exploit hardworking employees into performing 2 or more job functions at the same time to save money. This is not helping your employees grow-but pushing them ut the door. Business Development should be for a "business officer"- our store have the highest foot traffic any competitor, yet we have our managers the most important leader out all the time doing development. These stores are busy and need more managers or supervisors inorder to keep up with the constant firedrills and what is expected of us. We should have more employees, a better HR recruiting system, and a floating pool of new hires who have been properly trained to fill in when we need help because the turn over rate is very high

    Doesn't Recommend
    Approves of CEO

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