TD Commerce Bank

  www.tdbank.com
Work in HR? Unlock Free Profile

TD Commerce Bank Reviews

TD Commerce Bank – US – “THE GOOD OLD DAYS”

TD Commerce Bank – US – “THE GOOD OLD DAYS”
All Employees Current Employees Only

2.8 61 reviews

Not yet rated.

TD Commerce Bank President & CEO Mike Pedersen

Mike Pedersen


37% of employees recommend this company to a friend

Review Highlights

Pros
  • Good customer service is the main focus and not meeting quotas (at least not yet) (in 3 reviews)

  • They give a good amount of Paid Time Off, and are flexibile about vacations (in 3 reviews)


Cons
  • A customer service rep barely earns enough to get by (in 4 reviews)

  • Upper management need to communicate more with workers (in 3 reviews)

More Highlights
38 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    A strange trip I wouldn't take over again.

    Portfolio Manager (Current Employee) New York, NY

    ProsThe Company was growing really fast.

    ConsCompany was fraught with scandal the whole time I worked there- an then bought out by a Canadian Bank- TD.

    Advice to Senior ManagementI hope the IT systems are integrated & improved by now.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great corporate communications, branch level management needs more!

    Teller (Current Employee) New Castle, DE

    ProsGreat way for a young person to get involved with the banking industry, no experience necessary. Also great growth potential, given that you are driven and take ownership to learn and advance.

    ConsPoor management at the branch level left employees unengaged and unenthusiastic for their positions. They often pushed back on learning opportunities I tried to take advantage of and when I finally cross-trained to become a CSR they restricted me from transitioning to the floor. Also, little to no pay increases for new skills acquired.

    Advice to Senior ManagementWhile the corporate communications and employee relations were fantastic, there is a conflicting message from branch management. No matter what communications programs you have in place, managers are ultimately the best way to reach employees are your strongest messenger!

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    I enjoy driving !

    Courier (Current Employee) Lewiston, ME

    ProsThis is a bank that's not likely to go out of business.
    There are benefits too.

    ConsThe pay is quite low.
    Too many coworkers are unfriendly.
    Some can't even say "Good Morning."

    Advice to Senior ManagementIt would be nice to learn how to advance
    into something that pays more and yet is happy enough.

    There also needs to be less of an atmosphere of
    "This idea is no good, because it isn't MY(!) idea."

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Its good place to start

    Head Teller (Current Employee) New York, NY

    ProsManagement and coworkers are the best in TD

    ConsOpen 7 days a week, 6:30Am - 8:30PM is a very tough schedule even its rotating every week.

    Advice to Senior ManagementBranch managers are great, just the upper management only care about the # not the employees nor the customers

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    okay - not bad , not great

    Anonymous Employee (Current Employee) Cherry Hill, NJ

    ProsPTO time is generous relative to other companies

    ConsBase Salary is low relative to other companies

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Learn a lot but doesnt pay as good as I would like

    TD Bank Call Center Representative (Current Employee) Mount Laurel, NJ

    ProsGreat training for young professionals or recent college graduates looking to build up their resume, learn a lot in a very fast paced and at times hectic environment, management is very friendly and approachable.

    ConsThe pay isnt that great especially for recent college graduates, and likely will end up losing a ton of good employees when the economy improves and jobs with better compensation pop up.

    Advice to Senior ManagementBasically just improve the pay scale for the employees, or see many high quality employees leave for greener pastures once the economy turns around.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    "Very Demanding"

    Anonymous Employee (Current Employee) Edison, NJ

    Prosgood benefits, decent career advancement program, attempting to improve employee satisaction, Many projects to help out with in the community, tuition reimbursement

    Conspay is low, they pay new employees way more than existing, their is no respect for work life balance, holidays, personal time, etc. They have a horrible training progra that you do not really learn the branch essentials in and then you are thrown out on a desk or a teller box immediately,

    Advice to Senior ManagementDo not use Cash program as a way to exploit hardworking employees into performing 2 or more job functions at the same time to save money. This is not helping your employees grow-but pushing them ut the door. Business Development should be for a "business officer"- our store have the highest foot traffic any competitor, yet we have our managers the most important leader out all the time doing development. These stores are busy and need more managers or supervisors inorder to keep up with the constant firedrills and what is expected of us. We should have more employees, a better HR recruiting system, and a floating pool of new hires who have been properly trained to fill in when we need help because the turn over rate is very high

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Not Bad

    Teller (Current Employee) Eatontown, NJ

    ProsThe job is great depending on the people you work with but other than that, it keeps you busy and its simple work

    ConsNot very organized, especially for a bank. Management is very sloppy and responsibility is tossed around a bit too much

    Advice to Senior ManagementManagement could definitely use some work but other than that its a great job and the pay is fantastic. looks great on your resume FOR SURE

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A strong company with a good heart

    Anonymous Employee (Current Employee) Cherry Hill, NJ

    ProsCompetitive environment built with the Customer, Employee and shareholder in mind. Fun environment with a serious approach to business issues

    ConsStill a little disconnected from the integration.... mgmt needs to make some tough calls.

    Advice to Senior ManagementKeep building the network!

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Get Expierance and Leave

    Teller and Customer Service Representative (Current Employee) Dover, DE

    ProsIt was very flexi able with school schedule, had the opportunity to work as many hours as I wanted and the atmosphere was comfortable.

    ConsThe seven day week banking, rude customers and management. Very unprofessional from senior management on down. The pay scale sucked!!!

    Advice to Senior ManagementGive employees better pay and be more professional. Create a better professional development program for current employees and have better benefits.

Worked for TD Commerce Bank? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.