TD Commerce Bank Reviews

Updated July 29, 2015
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2.9
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TD Commerce Bank President & CEO Mike Pedersen
Mike Pedersen
3 Ratings

45 Employee Reviews

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  1. Great culture but no career growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Teller
    Current Employee - Head Teller
    Doesn't Recommend
    Negative Outlook

    I have been working at TD Commerce Bank full-time (More than 3 years)

    Pros

    I love the Company in so many ways. The WOW! culture, from WOW! patrol, the WOW! Awards, Surprise and delight for both employees and customers. The benefits are amazing. I have been there for a little over 4 years and I love it.

    Cons

    There is no room for growth. I have been struggling with my career development and pay for awhile now. And when I speak to management about getting far pay I am pretty much told to suck it up. I was also told that sometimes I have to do what is best for myself and my family even if they means leave the bank.

    Advice to Management

    Practice what you preach. I took a class MicroInequities: The Power of Small and the CEO said that its talent they are looking for. So why is it that people in your own region/market are constantly being over looked and RMMs are bring their friends from other intuitions and/or other states?


  2. Great Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Monticello, NY
    Current Employee - Bank Teller in Monticello, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Quarterly incentives, friendly staff and decent benefits.

    Cons

    Short staffed and too many fees applied to accentuate quality customer service.

    Advice to Management

    Keep appreciating your employees


  3. has it's fun times, but mostly very demanding.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Berlin, NJ
    Current Employee - Customer Service Representative in Berlin, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at TD Commerce Bank full-time (More than a year)

    Pros

    Most employees are nice and helpful for new recruits, good incentives if you and your store meet sales numbers, and fairly relaxed work environment

    Cons

    Management is unorganized, a lot of favoritism occurs, and you do not get much time away from work (always being called in early, staying late, called in on days off)

    Advice to Management

    Needs to learn to delegate duties better, be more organized, and show less favoritism among employees.


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  5. Love it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    so much fun with excellent benefits

    Cons

    Management (speaking of the lower departmental managers) stinks and no room for growth.


  6. Great growth organization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Tremendously growing organization with great culture and collaboration with other business units.

    Cons

    Unrealistic goals given maturity of business unit

    Advice to Management

    Lead by the carrot verses the stick. Establish realistic expectation of sales team to grow into a mature business.


  7. TD Bank Summer Intern

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Interesting culture. Very easy work.

    Cons

    Did not get much exposure into difficult work.


  8. Helpful (1)

    Be prepared to do your job, and everyone else's.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller
    Current Employee - Bank Teller
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TD Commerce Bank part-time (More than a year)

    Pros

    This bank has an alright place to start. The coworkers are friendly and always help each other out.

    Cons

    TD Bank is the lowest paid bank. We don't get compensated enough for everything we do. Store managers often do not even meet their SR goals. Sales Revenue goals are unrealistic. Employees are pushed and pushed to make sales and if you do not meet their goal you will get reprimanded. Payouts are not as good as they should be. There are plenty of things that are out of our control that negatively impact the payouts. People who run management have big egos and they cannot admit when their employees are unhappy. Many stores are short staffed. Too much is expected from us. You are expected to do your job and so much more. Promotions happen rarely, they do not appreciate the work that you do for them. Promotions are not based off of your hard work but rather if the person above you likes you.

    Advice to Management

    Talk to your employees and make their work environment a better place for them.


  9. Helpful (3)

    A strange trip I wouldn't take over again.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portfolio Manager in New York, NY
    Current Employee - Portfolio Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TD Commerce Bank full-time (More than a year)

    Pros

    The Company was growing really fast.

    Cons

    Company was fraught with scandal the whole time I worked there- an then bought out by a Canadian Bank- TD.

    Advice to Management

    I hope the IT systems are integrated & improved by now.


  10. Helpful (1)

    I enjoy driving !

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Courier in Lewiston, ME
    Current Employee - Courier in Lewiston, ME
    Neutral Outlook
    No opinion of CEO

    I have been working at TD Commerce Bank full-time (Less than a year)

    Pros

    This is a bank that's not likely to go out of business. There are benefits too.

    Cons

    The pay is quite low. Too many coworkers are unfriendly. Some can't even say "Good Morning."

    Advice to Management

    It would be nice to learn how to advance into something that pays more and yet is happy enough. There also needs to be less of an atmosphere of "This idea is no good, because it isn't MY(!) idea."


  11. Great corporate communications, branch level management needs more!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in New Castle, DE
    Current Employee - Teller in New Castle, DE
    Neutral Outlook
    No opinion of CEO

    I have been working at TD Commerce Bank part-time (More than a year)

    Pros

    Great way for a young person to get involved with the banking industry, no experience necessary. Also great growth potential, given that you are driven and take ownership to learn and advance.

    Cons

    Poor management at the branch level left employees unengaged and unenthusiastic for their positions. They often pushed back on learning opportunities I tried to take advantage of and when I finally cross-trained to become a CSR they restricted me from transitioning to the floor. Also, little to no pay increases for new skills acquired.

    Advice to Management

    While the corporate communications and employee relations were fantastic, there is a conflicting message from branch management. No matter what communications programs you have in place, managers are ultimately the best way to reach employees are your strongest messenger!



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