TD Commerce Bank

  www.tdbank.com
  www.tdbank.com

TD Commerce Bank Reviews

Updated December 12, 2014
Updated December 12, 2014
64 Reviews
2.8
64 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TD Commerce Bank President & CEO Mike Pedersen
Mike Pedersen
0 Ratings

Review Highlights

Pros
  • Good customer service is the main focus and not meeting quotas (at least not yet) (in 3 reviews)

  • They give a good amount of Paid Time Off, and are flexibile about vacations (in 3 reviews)


Cons
  • A customer service rep barely earns enough to get by (in 4 reviews)

  • Very unprofessional from senior management on down (in 3 reviews)

More Highlights

15 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great growth organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Commerce Bank

    Pros

    Tremendously growing organization with great culture and collaboration with other business units.

    Cons

    Unrealistic goals given maturity of business unit

    Advice to ManagementAdvice

    Lead by the carrot verses the stick. Establish realistic expectation of sales team to grow into a mature business.

    Recommends
    Positive Outlook
  2.  

    TD Bank Summer Intern

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Commerce Bank

    Pros

    Interesting culture. Very easy work.

    Cons

    Did not get much exposure into difficult work.

  3. 1 person found this helpful  

    Rewarding but stunted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Chatham, NJ
    Former Employee - Assistant Store Manager in Chatham, NJ

    I worked at TD Commerce Bank full-time (more than 5 years)

    Pros

    Job security, great staff, good bosses, improving IT and organizational enhancements

    Cons

    Limited mobility into certain areas, unreal expectations within a 40 hour work week, little input taken from field employees for audit and procedural improvement via TQM.

    Advice to ManagementAdvice

    Listen to the people on the front lines. They know how it is. When looking to improve operations, don't cut corners and listen to your customers.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Its good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Head Teller in New York, NY
    Current Employee - Head Teller in New York, NY

    I have been working at TD Commerce Bank

    Pros

    Management and coworkers are the best in TD

    Cons

    Open 7 days a week, 6:30Am - 8:30PM is a very tough schedule even its rotating every week.

    Advice to ManagementAdvice

    Branch managers are great, just the upper management only care about the # not the employees nor the customers

    Recommends
    No opinion of CEO
  6. 1 person found this helpful  

    Learn a lot but doesnt pay as good as I would like

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - TD Bank Call Center Representative in Mount Laurel, NJ
    Current Employee - TD Bank Call Center Representative in Mount Laurel, NJ

    I have been working at TD Commerce Bank

    Pros

    Great training for young professionals or recent college graduates looking to build up their resume, learn a lot in a very fast paced and at times hectic environment, management is very friendly and approachable.

    Cons

    The pay isnt that great especially for recent college graduates, and likely will end up losing a ton of good employees when the economy improves and jobs with better compensation pop up.

    Advice to ManagementAdvice

    Basically just improve the pay scale for the employees, or see many high quality employees leave for greener pastures once the economy turns around.

    Recommends
    Approves of CEO
  7.  

    Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Teller in Eatontown, NJ
    Current Employee - Teller in Eatontown, NJ

    I have been working at TD Commerce Bank

    Pros

    The job is great depending on the people you work with but other than that, it keeps you busy and its simple work

    Cons

    Not very organized, especially for a bank. Management is very sloppy and responsibility is tossed around a bit too much

    Advice to ManagementAdvice

    Management could definitely use some work but other than that its a great job and the pay is fantastic. looks great on your resume FOR SURE

    Approves of CEO
  8.  

    A strong company with a good heart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Cherry Hill, NJ
    Current Employee - Anonymous Employee in Cherry Hill, NJ

    I have been working at TD Commerce Bank

    Pros

    Competitive environment built with the Customer, Employee and shareholder in mind. Fun environment with a serious approach to business issues

    Cons

    Still a little disconnected from the integration.... mgmt needs to make some tough calls.

    Advice to ManagementAdvice

    Keep building the network!

    Recommends
    Approves of CEO
  9.  

    Great place to work.... as long as money is no object

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - HR Administrative
    Former Employee - HR Administrative

    I worked at TD Commerce Bank

    Pros

    -Excellent company (the praise they get from customers, the things they have done that has rocked the stuffy banking industry)
    -Recognition (they have numerous programs)
    -Training (there are TD University training classes for virtually everything)
    -The culture (whether its cheesy or not, there is no denying that it is a unique place to work. Gets taken advantage of until you cross over to another bank and hate it)
    -Willingness to change (they are never worried about making improvements)

    Cons

    -The pay is pretty much the worst. I never wanted to leave the company, but I was getting paid only a few dollars more than a CSR to HIRE those CSRs.
    -Opportunity for career advancement is quite hard in the support areas. Unless you live around or want to commute to the HQ in Mt Laurel, you are pretty much only given a very thing path of advancement. I had only TWO positions (same job, just two actual people) that I could have been promoted into.

    Advice to ManagementAdvice

    You increased your branch staff pay to be more competitive - now you have to think about those that actually work behind the scenes. Also, think about restructuring those support areas... maybe have more satellite offices so you don't lose good people who have no room to grow.

    Recommends
    Approves of CEO
  10.  

    Legacy Commerce Bank was great, the jury is still out on the new bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Commerce Bank

    Pros

    Great corporate culture. It is extremely easy to sell the company to customers. The work atmosphere is often fun and low-stress. Great schedule to work with for college-students and those looking for a second job.

    Cons

    There isn't always great communication between upper/mid-management and employees. Sometimes there is a lack of a meritocracy and promises are not kept. Some decisions lack fairness.

    Advice to ManagementAdvice

    Management should take the time to evaluate its internal practices as it relates to current employees. There is some resentment that is not being responded to and Summer 2009 may see a high number of quality employees seeking employment elsewhere.

    Approves of CEO
  11.  

    A Good Company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in Philadelphia, PA
    Current Employee - Customer Service Representative in Philadelphia, PA

    I have been working at TD Commerce Bank

    Pros

    NIce Work enviroment. Generally nice People. Good benefits and generous 401k. Easy to make a career out of it if you want to. Proffessional work enviroment. New technology. The company is growing at a rapid pace.

    Cons

    Employee pay. Managment and up are paid well. Below, grocery store levels. For the work expected or branch personel, pay is lacking.

    Advice to ManagementAdvice

    Recognize hard work and excellenece. Not promoting the person who comes to work late every day and never meets their goals.

    Recommends
    Approves of CEO

TD Commerce Bank Photos

THE GOOD OLD DAYS

+ Add Photo

Work at TD Commerce Bank? Share Your Experiences

TD Commerce Bank

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.