TELUS

  www.telus.com
  www.telus.com

TELUS Reviews in Calgary, AB

Updated July 23, 2014
Updated July 23, 2014
600 Reviews
3.9
600 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TELUS President, CEO, and Director Darren Entwistle
Darren Entwistle
421 Ratings

Review Highlights

Pros
  • Work life balance is important to the company as well as corporate responsibility (in 94 reviews)

  • Their work from home policy is beneficial for work life balance (in 72 reviews)


Cons
  • They don't really care about employee work-life balance (in 25 reviews)

  • Senior management values did not translate to strong middle management (in 15 reviews)

More Highlights

17 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Manager in Calgary, AB (Canada)
    Current Employee - Team Manager in Calgary, AB (Canada)

    I have been working at TELUS full-time (more than 5 years)

    Pros

    tons of learning and further develop opportunities, inside or outside the team. Friend working enviroment

    Cons

    slow pace, hard to make the change

    Advice to ManagementAdvice

    spend more time with customer facing staffs

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Worked my way up the ladder and made good money but the shift work was not worth it in the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data & Network Assistance in Calgary, AB (Canada)
    Former Employee - Data & Network Assistance in Calgary, AB (Canada)

    I worked at TELUS full-time (more than 5 years)

    Pros

    The pay and benefits are very good - especially as you put in the time. Senior management is very positive and encouraging and the corporate culture is very generous.

    Cons

    Shift work is always very hard on work-life balance. Being in a call centre where you work rotational shifts means you could work 6am-2pm one week and 3pm-11pm the next and a lot of weekends. It makes it very hard to have any outside commitments

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Average salary, exciting company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Calgary, AB (Canada)
    Former Employee - Director in Calgary, AB (Canada)

    I worked at TELUS full-time (more than 3 years)

    Pros

    Truly a leading edge organization and huge market it owns

    Cons

    Confused and mis-aligned management. The interface between Operations and the rest of the organization remains in the 60's.

    Advice to ManagementAdvice

    Get your middle management team to spend less time in a political fog and more in delivering on their mandates....

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    community driven and conscious

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Calgary, AB (Canada)
    Current Employee - Anonymous Employee in Calgary, AB (Canada)

    I have been working at TELUS full-time (more than 8 years)

    Pros

    workstyles allows great work / life balance

    Cons

    opportunies to expand and gain knowledge within teams

    Advice to ManagementAdvice

    help link opportunities with strengths within teams

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Lots of perks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Design Specialist in Calgary, AB (Canada)
    Current Employee - Design Specialist in Calgary, AB (Canada)

    I have been working at TELUS full-time (more than 8 years)

    Pros

    Big corporates discount on all products/services, ok benefits, good share purchase program, good work/life balance

    Cons

    Below average pay according to market averages

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    If you want job security then work for Telus!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technology Specialist in Calgary, AB (Canada)
    Current Employee - Senior Technology Specialist in Calgary, AB (Canada)

    I have been working at TELUS full-time (more than an year)

    Pros

    Job Security, you will never get fired.
    Flexible work locations, most people I know work from home or have the ability too.
    Fairly easy to accomplish your work goals, work is not particularly busy
    Health / RRSP Benefits are fantastic

    Cons

    You might have a terrible manager that is never around/never emails & is hard to get hold of.
    The review system makes it almost impossible to get a pay rise.
    They dont give new mobiles to employees, mostly everyone has a refurbished blackberry

    Advice to ManagementAdvice

    Do a good review of your middle management.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Long term Team member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Calgary, AB (Canada)
    Current Employee - Manager in Calgary, AB (Canada)

    I have been working at TELUS full-time (more than 10 years)

    Pros

    Work / Life Balance is one of the best. TELUS is extremely supportive to it's employees and family members. Very active in the community. Great stock plan for all team members. Lots of opportunity for advancement. Excellent training for both hourly and salary employees.

    Cons

    TELUS uses a Bell Curve to treat salary which is very unfair as cost of living adjustments are not made. Average rated team members can go years without treatment

    Advice to ManagementAdvice

    Review salary treatment. They are not listening to the TELUS Team. This will and has lead to losing many talented team members

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Good company to work for

    Former Employee - Senior Technical Analyst in Calgary, AB (Canada)
    Former Employee - Senior Technical Analyst in Calgary, AB (Canada)

    I worked at TELUS as a contractor (less than an year)

    Pros

    Great people to work for.

    Cons

    There could be more investment into the people

  10. 4 people found this helpful  

    Typical of a large (Canadian) company. A company with such diversity of business has good and bad sides.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Former Employee - Anonymous Employee in Calgary, AB (Canada)

    I worked at TELUS full-time (more than 10 years)

    Pros

    Reasonable benefits. Reasonable work/life balance although it depends on the nature of the job. This company is very keen on flexible hours and working from home so it is great for a variety of lifestyles. They are good at providing the required tools such as laptops, cell phones. There are many business units within the company and therefore plenty of different types of jobs with varying degrees of skill sets.

    Cons

    They do not live up to all their promises agreed to during the hiring process. Incentives tend to be forgotten over time. Personal performance reviews tend to be linked to overall wage ceilings as opposed to personal performance. Opportunity for training is restricted by cost and some technical departments only reward those who rate high on the curve following overall business unit performance reviews.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Overall better than average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Services Representative in Calgary, AB (Canada)
    Current Employee - Customer Services Representative in Calgary, AB (Canada)

    I have been working at TELUS full-time (less than an year)

    Pros

    - Opportunies for growth
    - Good team environment
    - Perks (stock options, discounts on products, double / triple time pay for over time)
    - Soild values

    Cons

    - Lack of organization (working for a relatively new department)
    - Lack of work life balance at times
    - Difficult commute, in an unsafe area of the city

    Advice to ManagementAdvice

    Make sure team leads are accountable

    Recommends
    Positive Outlook
    Approves of CEO

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