TELUS Reviews in Calgary, AB

Updated June 27, 2014
Updated June 27, 2014
550 Reviews
3.8
550 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TELUS President, CEO, and Director Darren Entwistle
Darren Entwistle
394 Ratings

Review Highlights

Pros
  • Work life balance is important to the company as well as corporate responsibility (in 83 reviews)

  • Their work from home policy is beneficial for work life balance (in 65 reviews)


Cons
  • Shift work is always very hard on work-life balance (in 23 reviews)

  • Senior management values did not translate to strong middle management (in 14 reviews)

More Highlights

12 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Its a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Systems Engineer  in  Calgary, AB (Canada)
    Current Employee - Customer Systems Engineer in Calgary, AB (Canada)

    I have been working at TELUS full-time for more than 3 years

    Pros

    Good salary nice working environment great benefits

    Cons

    Shift time between 7 30 am and 10 pm even weekends

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Great career with TELUS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager - Planning and Engineering  in  Calgary, AB (Canada)
    Current Employee - Manager - Planning and Engineering in Calgary, AB (Canada)

    I have been working at TELUS full-time for more than 10 years

    Pros

    Good share plan, excellent work life balance and endless career opportunities. This is a company who rides on the cutting edge; if you don't enjoy change TELUS is not for you! Excellent contributor to the community!

    Cons

    Salary compensation works on a bell curve. High performers are well rewarded, however team members who fully contribute can get left behind.

    Advice to ManagementAdvice

    Compensation policy needs to be reviewed. Too many good team members have not received comp in many years. Continuing to reward only the top 20% will harm the company in the long term.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I have enjoyed working for Telus the past 8 Year's it has been nothing but Great !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  Calgary, AB (Canada)
    Current Employee - Sales Manager in Calgary, AB (Canada)

    I have been working at TELUS full-time for more than 8 years

    Pros

    Good Company to work for they give great advancement and growth

    Cons

    I have no Con's to share about this company

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company treats employees very well!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Channel Engagement Manager  in  Calgary, AB (Canada)
    Current Employee - Channel Engagement Manager in Calgary, AB (Canada)

    I have been working at TELUS full-time

    Pros

    Great company that provides excellent compensation, benefits and work life balance to its employees.

    Cons

    Uses overseas call centres for some departments which is not supporting Canadian economy.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Calgary, AB (Canada)
    Current Employee - Anonymous Employee in Calgary, AB (Canada)

    I have been working at TELUS full-time for more than 10 years

    Pros

    Job challenges, Salary and Benifits.

    Cons

    The old telecommunication company bureaucracys.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Love this culture! So progressive and refreshing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager, Marketing  in  Calgary, AB (Canada)
    Current Employee - Manager, Marketing in Calgary, AB (Canada)

    I have been working at TELUS full-time for more than 5 years

    Pros

    Amazing culture - young and driven professionals that work hard and play hard. Exciting brand and products that are leading in the Canadian telecom space. Learning and career development opportunities are encouraged. Flexible WorkStyles - we use technology to work where and when we want. Great share plan - employer matching. And the list goes on...

    Cons

    Not all offices are on par with the swanky York Street building in Toronto, Slater in Ottawa, or the soon to be built TELUS Garden in Van. Nothing much else I can think of though...

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Greate place to work with very good balance between work and life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Designer  in  Calgary, AB (Canada)
    Current Employee - Network Designer in Calgary, AB (Canada)

    I have been working at TELUS full-time for less than a year

    Pros

    Flexable working hours
    Work from anywhere
    Team work

    Cons

    contract work
    Hiring process take long time

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Telus is a good place to work with a lot of good people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Consultant  in  Calgary, AB (Canada)
    Current Employee - Technology Consultant in Calgary, AB (Canada)

    I have been working at TELUS full-time for more than 10 years

    Pros

    Very Good Benefits and holidays and pay is competitive.

    Cons

    Very large company and you can become just a number very easily.

    Advice to ManagementAdvice

    Dont forget that the employees are the base of the company's ability to provide the services.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Telus is a good place to work in general

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Calgary, AB (Canada)
    Former Employee - Customer Service Representative in Calgary, AB (Canada)

    I worked at TELUS

    Pros

    Great people...loved my manager and coworkers. Telus chooses great people. Good training, decent pay.

    Cons

    Slow to fix technical problems, nonsensical policies for customers that make them furious, shifts are nearly impossible to work when you have children which is why I no longer work there.

    Advice to ManagementAdvice

    Provide better options for women with small children. My daycare is open only until 6 pm. Hubby works a late shift.

    Recommends
    No opinion of CEO
  11. 1 person found this helpful  

    Proud employee of TELUS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Representative  in  Calgary, AB (Canada)
    Current Employee - Sales Representative in Calgary, AB (Canada)

    I have been working at TELUS

    Pros

    Lots of opportunities to advance, and expand. You have unlimited options for what you want to do. Just because you start in one department or position doesn't mean you are tied down there. If you start out customer service, and it doesn't work for you there are options and different areas you can go to.

    Cons

    The hours sometimes are not compatible with a family, and they are not flexible for what you work and when.

    Advice to ManagementAdvice

    To attract a more mature level of employee in say residential care it would be a good idea to be somewhat flexible in the hirings. Do a specific hiring for a day position versus nights. Give employees a bit of a choice.

    Recommends
    Approves of CEO

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