TELUS Reviews

Updated April 23, 2015
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3.9
442 Reviews
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TELUS President, CEO, and Director Darren Entwistle
Darren Entwistle
311 Ratings

442 Employee Reviews

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  1. Great company with flexible work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Can work from home for many positions, great people, amazing corporate environment.

    Cons

    Cannot think of any :)

  2. Helpful (1)

    Telus Las Vegas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV

    I have been working at TELUS full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I met some good people here.

    Cons

    There is no room for professional growth and there is rampant nepotism at the management and supervisor levels.

    Advice to Management

    Promotions should be based on merit not social order.

  3. Helpful (1)

    Telus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Services Representative in Las Villas, AZ
    Current Employee - Customer Services Representative in Las Villas, AZ

    I have been working at TELUS full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The company itself is in a great location. There are many amenities to provide a fun, active, environment with areas to also to relax. The are restaurants that some onsite to sell food inside and food trucks outside. A lot of money has been spent to make the space aesthetically pleasing.

    Cons

    low pay and minimum paid time off, horrible benefits, being a minute late two times could cost you your job, no chance for advancement, overly strict call center environment where every minute is timed, low pay, jobs can end with little notice due to outsourcing,

    Advice to Management

    The people hired are responsible adults that passed the interview process, have adequate education, and work hard. Even call centers should treat people as adults that can make decisions and manage their time.

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  5. Helpful (2)

    strong CSR culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS full-time (More than 3 years)

    Approves of CEO
    Approves of CEO

    Pros

    CEO commitment to CSR creates unique pride for philanthropy and sustainability of the global environment

    Cons

    CSR external culture does not translate to management and employees internal culture.

  6. Great learning experience working in an outsource call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Analyst in Las Vegas, NV
    Current Employee - Fraud Analyst in Las Vegas, NV

    I have been working at TELUS full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great location close to home saved on gas

    Cons

    High turnover and a business dress code is needed

    Advice to Management

    communication with employees needs little improvement

  7. Helpful (1)

    Not Very Good - No Teamwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits, some good people stuck in a terrible organization.

    Cons

    Lower level management only wants to advanced their own career. They had no concern for customers and their direct reports. They are absolutely clueless.

    Advice to Management

    Place sucks

  8. good working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative in New Market, IN
    Current Employee - Customer Care Representative in New Market, IN

    I have been working at TELUS full-time (More than 5 years)

    Pros

    aside from working environment the people is so accommodating

    Cons

    some compensation is not good for employee

    Advice to Management

    to create a program that will make employee motivtated

  9. Senior business analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Toronto, ON (Canada)
    Current Employee - Senior Business Analyst in Toronto, ON (Canada)

    I have been working at TELUS

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good salary and benefits. Learning environment

    Cons

    a lot of people work from home. Offices are boring

  10. Senior Peoplesoft Architect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at TELUS as a contractor

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    remote work , respect for employees

    Cons

    not always best organized, project work trumphs personal life

  11. Great opportunities to move up from within

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Burnaby, BC (Canada)
    Current Employee - Senior Business Analyst in Burnaby, BC (Canada)

    I have been working at TELUS full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great vision and corporate ethics. Promotion opportunities without a degree abound for those that display initiative.

    Cons

    Some areas aren't well managed. Utilize resource groups and networking to move around if you can.

    Advice to Management

    Stick to the strategy and respect your team. If the whole team feels they have a role and are important and valued, everyone wins!

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