TELUS

  www.telus.com
  www.telus.com

TELUS Reviews

Updated December 16, 2014
Updated December 16, 2014
600 Reviews
3.9
600 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TELUS President, CEO, and Director Darren Entwistle
Darren Entwistle
421 Ratings

Review Highlights

Pros
  • Work life balance is important to the company as well as corporate responsibility (in 94 reviews)

  • Their work from home policy is beneficial for work life balance (in 72 reviews)


Cons
  • They don't really care about employee work-life balance (in 25 reviews)

  • Senior management values did not translate to strong middle management (in 15 reviews)

More Highlights

414 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company with flexible work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS

    Pros

    Can work from home for many positions, great people, amazing corporate environment.

    Cons

    Cannot think of any :)

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Telus Las Vegas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV

    I have been working at TELUS full-time (more than an year)

    Pros

    I met some good people here.

    Cons

    There is no room for professional growth and there is rampant nepotism at the management and supervisor levels.

    Advice to ManagementAdvice

    Promotions should be based on merit not social order.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    strong CSR culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS full-time (more than 3 years)

    Pros

    CEO commitment to CSR creates unique pride for philanthropy and sustainability of the global environment

    Cons

    CSR external culture does not translate to management and employees internal culture.

    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Telus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Services Representative in Las Villas, AZ
    Current Employee - Customer Services Representative in Las Villas, AZ

    I have been working at TELUS full-time (more than 3 years)

    Pros

    The company itself is in a great location. There are many amenities to provide a fun, active, environment with areas to also to relax. The are restaurants that some onsite to sell food inside and food trucks outside. A lot of money has been spent to make the space aesthetically pleasing.

    Cons

    low pay and minimum paid time off, horrible benefits, being a minute late two times could cost you your job, no chance for advancement, overly strict call center environment where every minute is timed, low pay, jobs can end with little notice due to outsourcing,

    Advice to ManagementAdvice

    The people hired are responsible adults that passed the interview process, have adequate education, and work hard. Even call centers should treat people as adults that can make decisions and manage their time.

    Doesn't Recommend
  6.  

    Great learning experience working in an outsource call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Analyst in Las Vegas, NV
    Current Employee - Fraud Analyst in Las Vegas, NV

    I have been working at TELUS full-time (more than an year)

    Pros

    Great location close to home saved on gas

    Cons

    High turnover and a business dress code is needed

    Advice to ManagementAdvice

    communication with employees needs little improvement

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Not Very Good - No Teamwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS full-time (less than an year)

    Pros

    Good benefits, some good people stuck in a terrible organization.

    Cons

    Lower level management only wants to advanced their own career. They had no concern for customers and their direct reports. They are absolutely clueless.

    Advice to ManagementAdvice

    Place sucks

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    good working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative in New Market, IN
    Current Employee - Customer Care Representative in New Market, IN

    I have been working at TELUS full-time (more than 5 years)

    Pros

    aside from working environment the people is so accommodating

    Cons

    some compensation is not good for employee

    Advice to ManagementAdvice

    to create a program that will make employee motivtated

  9.  

    I like it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technology Consultant in Toronto, ON (Canada)
    Current Employee - Senior Technology Consultant in Toronto, ON (Canada)

    I have been working at TELUS

    Pros

    Its pretty good. I like it.

    Cons

    Its a big company. Things move slow.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS full-time (more than 8 years)

    Pros

    flexible hours and work style

    Cons

    heavy workload ; tight budget for travel

    Recommends
    Positive Outlook
  11.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS

    Pros

    Balanced life money money money

    Cons

    no honey no honey no honey

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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