TELUS Reviews

Updated October 16, 2014
Updated October 16, 2014
566 Reviews
3.8
566 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TELUS President, CEO, and Director Darren Entwistle
Darren Entwistle
404 Ratings

Review Highlights

Pros
  • Work life balance is important to the company as well as corporate responsibility (in 88 reviews)

  • Their work from home policy is beneficial for work life balance (in 67 reviews)


Cons
  • They don't really care about employee work-life balance (in 25 reviews)

  • Senior management values did not translate to strong middle management (in 15 reviews)

More Highlights

107 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Fun, and enjoyable place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV

    I worked at TELUS full-time (less than an year)

    Pros

    Great pay, benefits, and always room to grow with the company

    Cons

    Not really stable, campaigns always closing

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Perhaps the best company I've worked for in the past decade.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Communications
    Former Employee - Corporate Communications

    I worked at TELUS full-time (more than 5 years)

    Pros

    If you're on a good team/department you'll find the following is true:
    - Great opportunities to learn and grow your career
    - Highly successful, innovative and organized teams
    - Excellent benefits, perks and incentives for those who work hard
    - Incredibly talented and gracious professionals to work with
    - Flexible work schedules/styles; working remotely is common and little micro-managing

    Cons

    - Transparency is still an issue between HR/executives and general employees
    - Some rules don't apply to all employees across the board

    Advice to ManagementAdvice

    Be open and honest with your team. They don't mind hearing the truth even if it isn't positive.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    A great employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Care Representative in Las Vegas, NV
    Former Employee - Client Care Representative in Las Vegas, NV

    I worked at TELUS full-time (less than an year)

    Pros

    Young company, many opportunities for advancement, personable management

    Cons

    New management, increased responsibility without increased pay, had to help the company grow in the US from the first day (not necessarily a bad thing to me. I enjoyed it.)

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS full-time (more than 8 years)

    Pros

    great salary, flexible work hours when required, can maintain a good work life balance (may depend on role or direct manager)
    bright, up-beat office environment
    benefits are solid

    Cons

    I cannot think of any current Cons... i really enjoy working for this company

    Recommends
    Approves of CEO
  6.  

    A financially strong organization, commitment to customer service, clear executive direction and healthy culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loyalty and Retention Specialist in Calgary, AB (Canada)
    Current Employee - Loyalty and Retention Specialist in Calgary, AB (Canada)

    I have been working at TELUS full-time (less than an year)

    Pros

    They care about their employees, they offer great benefits, the team culture is strong and the leadership has clear direction and voice

    Cons

    Everything has been exactly as promised and a great working environment

    Advice to ManagementAdvice

    Unsure whether there is executive mentorship programs

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company, benefits and people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Specialist in Vancouver, BC (Canada)
    Current Employee - Marketing Specialist in Vancouver, BC (Canada)

    I have been working at TELUS full-time (more than 5 years)

    Pros

    Great teams with opportunity for growth
    Could work from home a few days a week
    Discounts on home and mobile products
    Competitive salary

    Cons

    A big company so difficult to get promotions / move up sometimes
    Reshuffling and restructuring can hurt morale when it happens
    Poor recognition structure (rarely got recognized for hard work)
    Some terrible managers, depending on the specific team.

    Advice to ManagementAdvice

    Increase employee recognition...hire competent managers in all areas

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Career Driven promotion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS full-time (more than 8 years)

    Pros

    unlimited ability to grow and change while staying at a great coprpration

    Cons

    work life balance and centralization

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering II in Vancouver, BC (Canada)
    Current Employee - Engineering II in Vancouver, BC (Canada)

    I have been working at TELUS full-time (more than 8 years)

    Pros

    flex working style and environment

    Cons

    culture different between east and west coasts

    Advice to ManagementAdvice

    don't matter

  10.  

    Embrace Change!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    I have been working at TELUS full-time

    Pros

    Great pay, challenging career, great life/work balance.

    Cons

    Too many processes to solve a single issue. No common system

    Advice to ManagementAdvice

    Listen to all of your subordinates, not just your direct reports to get the truth.

    Recommends
    Positive Outlook
  11.  

    Interesting work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research and Development Coop in Edmonton, AB (Canada)
    Current Employee - Research and Development Coop in Edmonton, AB (Canada)

    I have been working at TELUS as an intern (less than an year)

    Pros

    Good environment, interesting and diverse opportunities for Co-op's.

    Cons

    Large company, and can be slow to develop projects.

    Recommends
    Positive Outlook
    Approves of CEO

TELUS Photos

A Telus store in Moncton (Photo attributed to Stu pendousmat - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
Cubicle
Halloween

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