TELUS Reviews

Updated June 30, 2015
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5.0
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TELUS President, CEO, and Director Darren Entwistle
Darren Entwistle
107 Ratings

Pros
  • Their work from home policy is beneficial for work life balance (in 94 reviews)

  • Workstyles - can work from home (in 72 reviews)

Cons
  • Zero work/life balance for Tech Support (in 25 reviews)

  • Very different senior management styles across the various business units, making it challenging to work with people across the company (in 15 reviews)

More Pros and Cons

144 Employee Reviews

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  1. Helpful (1)

    Resource Planning Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TELUS full-time

    Pros

    Opportunity to grow and learn from different departments with a clear career path.

    Cons

    Workload can become overwhelming due to incorrect position ratios.


  2. Great company with flexible work-life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Can work from home for many positions, great people, amazing corporate environment.

    Cons

    Cannot think of any :)


  3. Helpful (1)

    Perhaps the best company I've worked for in the past decade.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Communications
    Former Employee - Corporate Communications

    I worked at TELUS full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    If you're on a good team/department you'll find the following is true:
    - Great opportunities to learn and grow your career
    - Highly successful, innovative and organized teams
    - Excellent benefits, perks and incentives for those who work hard
    - Incredibly talented and gracious professionals to work with
    - Flexible work schedules/styles; working remotely is common and little micro-managing

    Cons

    - Transparency is still an issue between HR/executives and general employees
    - Some rules don't apply to all employees across the board

    Advice to Management

    Be open and honest with your team. They don't mind hearing the truth even if it isn't positive.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A great employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Care Representative in Las Vegas, NV
    Former Employee - Client Care Representative in Las Vegas, NV

    I worked at TELUS full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Young company, many opportunities for advancement, personable management

    Cons

    New management, increased responsibility without increased pay, had to help the company grow in the US from the first day (not necessarily a bad thing to me. I enjoyed it.)


  6. Amazing work environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loyalty and Retention Specialist II in Montreal, QC (Canada)
    Current Employee - Loyalty and Retention Specialist II in Montreal, QC (Canada)

    I have been working at TELUS full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The culture at Telus towards its employees is the same as towards its customers. Putting them first. Great opportunities for advancement and learning.

    Cons

    As any company of this size, change can take time but there is always change ongoing to better the work-life balance.

    Advice to Management

    dont overthink too much.. act. and resolve.


  7. Network

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Specialist II in Toronto, ON (Canada)
    Former Employee - Network Specialist II in Toronto, ON (Canada)

    I worked at TELUS full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best company to work with. Good medical and dental insurance. Very creative work environment. Managers wants employee to improve their technical skills by sending them for courses

    Cons

    When i worked there I did not find any cons. I spent my precious 9 years for them and really enjoyed each and every moment in my TELUS

    Advice to Management

    The more you listen and take care of employees the more your team will grow.


  8. Helpful (1)

    Excellent Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst II in Toronto, ON (Canada)
    Current Employee - Business Analyst II in Toronto, ON (Canada)

    I have been working at TELUS (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company with lots of flexibility and growth. Good corporate environment.

    Cons

    Pay can be much better


  9. Helpful (3)

    Product Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Toronto, ON (Canada)
    Current Employee - Product Manager in Toronto, ON (Canada)

    I have been working at TELUS full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is really focused on its customers - external and internal. It's an incredible company full of great energy. There's open dialogue between executives and the working level; everyone is frequently given ownership to voice their ideas. While there are days with long hours, the overall WFH/flexible workstyles facilitates work-life balance.

    Cons

    Sometimes we don't innovate as quickly as we can in terms of technical development. Additionally, the cross-functional teamwork mentality can lead to many repeated meetings. Maybe emphasize meeting pre-reads to avoid time wasted getting everyone up to speed during a 30 min call. Finally, base pay may be on the lower side...but there are many upsides in the form of benefits - stock/pension match, phones/subsidized rate plans, downtown office, etc.

    Advice to Management

    Continue to focus on process and product innovation. Keep up the great work motivating your teams and being open to grass root ideas.


  10. TELUS is a great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst I in Edmonton, AB (Canada)
    Current Employee - Business Analyst I in Edmonton, AB (Canada)

    I have been working at TELUS full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits, good culture. Good teams.

    Cons

    More talent than openings, can be very hard to move up.


  11. Analyst

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TELUS

    Pros

    Best place to work for!

    Cons

    There are no downsides at TELUS



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