TELUS
3.5 of 5 517 reviews
www.telus.com Vancouver, Canada 5000+ Employees

TELUS Reviews in Vancouver, BC Canada

Updated May 26, 2014
All Employees Current Employees Only

3.5 123 reviews

                             

77% Approve of the CEO

TELUS President, CEO, and Director Darren Entwistle

Darren Entwistle

(102 ratings)

72% of employees recommend this company to a friend
9 Employee Reviews Back to all reviews
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    Horribly managed company

    Contract (Former Employee)
    Burnaby, BC (Canada)

    ProsLocated next to several nice restaurants & shops

    ConsPoor communication
    Hire/fire mentality
    Extremely low morale
    Disgruntled employees refuse to assist new hires and contractors, adding to low morale and high turnover

    Advice to Senior ManagementTake management courses, as it is clear that very few managers have ever taken any sort of management class, course or even read a free article about management online.

    No, I would not recommend this company to a friend

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    Very poor project management and cross team communications

    Senior Software Engineer (Former Employee)
    Burnaby, BC (Canada)

    ProsGood salary and benefits. Employer compensates stocks and pensions.

    ConsVery low efficiency in project management and cross team collaborations. There are many different circles and produce a lots of negative energy.

    Advice to Senior ManagementRespect employees rights when allocating resources. Get rid of people who have different ideas may not be a good leadership skill.

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    • Culture & Values
           
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    2 people found this helpful  

    Leadership under imbecile directors and managers

    Systems Analyst (Former Employee)
    Burnaby, BC (Canada)

    ProsGreat Health benefit, resonable starting salary, flexible working hours and work from home allowed.

    ConsPromotions and raise depend on politics and oiling. Lots of imbeciles have been promoted to directors and managers positions.

    Advice to Senior ManagementSet aside politics.

    No, I would not recommend this company to a friend

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    Management incompetent

    Anonymous Employee (Former Employee)
    Burnaby, BC (Canada)

    Pros-co-workers are easygoing
    -paid is ok

    Consmanagement incompetent
    Union is as good as nonexistent, but they still take out some union dues from your paycheque

    Advice to Senior Managementcompany wants to screw their employees by firing them all together for something they did not commit. talked to union but nothing can be done

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Horrible Place To Work

    Anonymous Employee (Former Employee)
    Burnaby, BC (Canada)

    ProsI honestly can't think of any pros, except that you get a discount on products and services but that is not enough to make we want to work there again!

    ConsYou're paid for 8 hours but expected to work 12! Senior Management is completely out of touch! Promotions and bonuses are based on favoritism and not how well you work!

    Advice to Senior ManagementPay more attention to the workers who are in the trenches because they are the ones who know what is actually going on!

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    If you haven't left already, leave now

    Developer Analyst (Former Employee)
    Vancouver, BC (Canada)

    Pros- easy to get hired (interviews are pretty dumb)
    - decent salary
    - decent benefits

    ConsI've worked at 6 other companies before coming to TELUS and this company has the worst form of all kinds of office politics and corporate bureaucracy. Starting from the CEO (being the most incompetent), the company has blown up billions of dollars and failed many many projects (e.g. CRM, and TV). I can't think of any project that they took on that actually completed and became successful. I've seen many good managers/directors got fired because of the politics, and seen HR recruiters promoted to manage a team of engineers. I've seen many disgruntled colleagues who left the company, got better jobs elsewhere and are much happier now. I think TELUS really needs a new CEO and a new direction - if it's managed the same way as it was back in 1980, you know it's not going to be around for very long.

    Advice to Senior ManagementHopeless

    No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    3 people found this helpful  

    TELUS Values have gone down the drain

    Business Analyst I (Current Employee)
    Vancouver, BC (Canada)

    Prosgood benefits (even though they've been cutting them back), as well as great vacation

    Consgreedy executives have frozen salaries, promotions. they've even cut our "bonuses"
    compensation difference between "top" performer and lowest performer is $226 - pathetic given how much extra work is required to be a "top" performer.
    senior leadership has ADHD - can't stick with one thing long enough to see results.

    Advice to Senior ManagementMerge with Bell and have Cope take over - senior leadership is terrible

    No, I would not recommend this company to a friend

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    Telus....doesn't train their managers......no tactical system.....

    Engineer (Former Employee)
    Vancouver, BC (Canada)

    ProsFor those who like to fit in and security.

    Consmanagers...no leadership training ( other than the token 3 day course)....no technical training.......but they are supposed to lead groups of technicians without a clue about the work being done or how to manage people

    Advice to Senior ManagementIf you can't put a tactical system in place ( 6 sigma(black belt, brown belt...), military ( private, sergent, warrant officer) etc), then continue to expect your significant ongoing problem of translating strategic plans into actual action.
    I could expand on this subject and clarify a great deal, but upper managment is now focused on the American model ( think Starbucks) of sell, sell, sell. They can't be reached until they suffer the same challenges that the American car manufacturers are not facing. They went on a orgy of producing big cars and didn't save and are now beggars for $25 billion to the American taxpayer.
    Telus is the same, only on the telecom side. If an Asian telecom ( service oriented like Toyota) came into Canada, they would kick Bell and Telus's butt in no time.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Great people to work with. Far too many "process enhancements" to get anything done.

    Senior Technical Analyst. (Current Employee)
    Vancouver, BC (Canada)

    ProsThe people I work with are great.

    ConsTelus is run by the accountants. Too much red tape to get anything done in a timely manner.

    Advice to Senior ManagementReduce the red tape. Far too many road blocks when trying to get things done.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at TELUS reviews and ratings in Vancouver, BC — including employee satisfaction and approval rating for TELUS CEO Darren Entwistle. All 9 reviews posted anonymously by TELUS employees.