TELUS

  www.telus.com
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TELUS Reviews in Vancouver, BC Canada

Updated May 31, 2014
All Employees Current Employees Only

3.5 123 reviews

77% Approve of the CEO

TELUS President, CEO, and Director Darren Entwistle

Darren Entwistle

(102 ratings)

72% of employees recommend this company to a friend

Review Highlights

Pros
  • Work life balance is important to the company as well as corporate responsibility(in 83 reviews)

  • Their work from home policy is beneficial for work life balance(in 65 reviews)


Cons
  • Shift work is always very hard on work-life balance(in 23 reviews)

  • Senior management values did not translate to strong middle management(in 14 reviews)

26 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Good company culture. Great work flexibility. A lot of project overhead.

    IT Project Manager II (Current Employee) Burnaby, BC (Canada)

    ProsA good company with a mature culture. Very good employee benefits and excellent work flexibility (i.e. work from home options).

    ConsMany complicated work processes are broadly (generically) applied across all divisions. Roles in particular divisions may not exist to support the processes -- leaving gaps and causing difficulties in getting work done. There is a lot of administrative work (reporting the same project metrics many different ways to many different people). Approval requirements to proceed with work behave like roadblocks. As a result, projects progress slowly. Much time is spent on administration rather than executing the projects.

    Advice to Senior ManagementFor efficiency, reduce the amount of repetition for the same work. Choose leaders that nurture talent rather than focus on what staff are doing wrong.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Interesting

    Desktop Support Specialist (Former Employee) Vancouver, BC (Canada)

    ProsEmployee Share Plan, Latest Technology, Large Company.

    ConsToo much Red Tape, Low Salaries, TFW,

    Advice to Senior ManagementApply rules fairly, too much favoritism.

    No, I would not recommend this company to a friend

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    • Approves of CEO

     

    Good work environment

    Developer Analyst II (Current Employee) Vancouver, BC (Canada)

    ProsFriendly people, approachable management, great working environemnt

    ConsAverage salary for starting roles

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Lots of opportunity and variation

    Marketing Manager (Current Employee) Vancouver, BC (Canada)

    ProsCan work remotely
    Plenty of variation in job roles
    National company
    Technology is current
    Ambassador program allows employees access to TELUS services at low rates

    ConsLow comp although we are told it's very competitive
    HR heavy. Culture is driven by HR rather than by real leaders in company

    Advice to Senior ManagementGet real on the compensation and benefits

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great place to learn and build skills

    Technology Specialist (Current Employee) Burnaby, BC (Canada)

    ProsFantastic team environments, great managers, great work-life-balance.

    ConsSalaries do not keep up with inflation...

    Advice to Senior ManagementLearn why high performers are leaving or entertaining thoughts of leaving.. Recognize your employees as Assets and work to retain them.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Great Corporate Experience, Work-Life Balance, but Extremely Low Pay

    Management (Former Employee) Vancouver, BC (Canada)

    Pros- Great learning and development programs
    - Great work-life balance

    Cons- Extremely low pay
    - Quite political

    Advice to Senior Management- Raise the pay package
    - Be more transparent to kill politics

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    Ok company, but huge, often anonymus

    Interaction Design (Former Employee) Vancouver, BC (Canada)

    ProsOpportunitiy to gain broad experiences, career path within the company, good benefits (healthcare, gym, Bonus)

    ConsVery intense working, Communication can be difficult, work nationalwide

    Advice to Senior Managementbe more human

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great work/life balance, low compensation,

    IT Project Manager (Current Employee) Vancouver, BC (Canada)

    ProsWork/Life Balance (Working from home flexibility)
    Benefits (Employment stock purchase plan, telus services discounts)
    Positive Culture (People are nice in general)

    ConsCompensation (Lower salaries compare to industry average)
    Promotion (Traditional, conservative HR approach for promotions, 2-3 years min requirement for moving up to a higher position etc..)
    Employee satisfaction survey (The calculation formula was changed a few years ago and all the numbers suddenly increased by %15 and the executive leadership is so proud of the new numbers)

    Advice to Senior ManagementInvest in people as much as you invest in technology

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great management opportunity, lukewarm developer opportunity

    Developer Analyst (Current Employee) Vancouver, BC (Canada)

    ProsThe company is open to self-driven innovation, although you will likely be doing it on your own time and against opposition until you have numbers to back it up.

    ConsThere's a lot of silo-ing which makes it difficult to grow or work with other people. In addition, the developer culture is lacking. TELUS is trying to fix that but doesn't have much idea how to, which is not great to work in but allows for a lot of room to make change.

    Advice to Senior ManagementThe root of most problems comes from finances. Someone needs to sit down with that department and work out how we can do our job best without being a slave to CAPEX/OPEX restrictions.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    4 years at TELUS in Business Solutions marketing

    Marketing (Former Employee) Vancouver, BC (Canada)

    ProsA stable, aggressive and data-driven company. TELUS does care about its customers, and wants to distinguish itself based on the customer experience.

    ConsLittle appetite for risk-taking. Little appetite to be the first to do anything. Too many layers of management and a little too much cult of personality going on.

    Advice to Senior ManagementMore autonomy to your business units, give room for people to innovate, take risks, fail and do something remarkable. The current culture talk about innovation but the management layers stifle it. At this rate, you will attract and retain B players, who while sounding very polished, accomplish little that's truly remarkable.

    Yes, I would recommend this company to a friend

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