TELUS Reviews

Updated July 14, 2015
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4.0
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Recommend to a friend
Approve of CEO
TELUS President, CEO, and Director Darren Entwistle
Darren Entwistle
48 Ratings

Pros
  • Their work from home policy is beneficial for work life balance (in 94 reviews)

  • Workstyles - can work from home (in 72 reviews)

Cons
  • Zero work/life balance for Tech Support (in 25 reviews)

  • Very different senior management styles across the various business units, making it challenging to work with people across the company (in 15 reviews)

More Pros and Cons

58 Employee Reviews

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  1. good company to grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Burnaby, BC (Canada)
    Current Employee - Team Manager in Burnaby, BC (Canada)

    I have been working at TELUS full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good career opportunities. Lots of movement.

    Cons

    Pay not commensurate to work load

    Advice to Management

    Don't micromanage


  2. Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Vancouver, BC (Canada)
    Former Employee - Business Analyst in Vancouver, BC (Canada)

    I worked at TELUS (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Given great amount of responsibility and leadership opportunities

    Cons

    Decision making may take a long time because of red tape


  3. Helpful (1)

    Surprisingly good in many ways, performance expected

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Security Consultant in Vancouver, BC (Canada)
    Current Employee - Senior Security Consultant in Vancouver, BC (Canada)

    I have been working at TELUS full-time (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very pay-for-performance, meaning essentially that if you're rated highly the raises and career opportunities come. Culturally, TELUS has many progressive aspects, like a good telecommute policy.

    Cons

    The flip side is that you are bell curved and TELUS follows old school HR methodology that modern companies are increasingly shedding. TELUS is a big company that wants to believe it's small, innovating, and risk-taking. The reality is that it's very afraid of change in many ways.

    Advice to Management

    Take more risks to improve the company for everyone's sake.


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  5. Helpful (1)

    Experience is highly dependent on the business unit

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    I have been working at TELUS full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    * good pay and benefits * if you like volunteering in your community, there is LOTS of support * lots of growth into very different parts of the business

    Cons

    I have only worked the operations side of things where we're generally overworked and we don't get the same perks as the rest of the company. We regularly miss out on giveaways and team building events.

    Advice to Management

    There are changes on the horizon that I expect will fix a lot of these problems but it won't be anytime in the near future.


  6. network consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Consultant in Vancouver, BC (Canada)
    Current Employee - Network Consultant in Vancouver, BC (Canada)

    I have been working at TELUS

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    small, but growing company. lots of learning opportunities

    Cons

    have to work overtime and weekends

    Advice to Management

    keep it up!


  7. Coop Student

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coop Student in Burnaby, BC (Canada)
    Current Employee - Coop Student in Burnaby, BC (Canada)

    I have been working at TELUS

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people and flexible hours. You can work remotely.

    Cons

    Since a lot of people work from home you barely see them in person which makes it hard to network.


  8. Helpful (1)

    All depends on your manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst I in Vancouver, BC (Canada)
    Former Employee - Business Analyst I in Vancouver, BC (Canada)

    I worked at TELUS full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits and perks (including cheap TELUS Services) Large organization with many opportunities to move & grow Procedures in place to actively evaluate and assist employees

    Cons

    Procedures to evaluate employees only work if they are followed; some managers only use them to take employees down. Management structure is a bit obtuse, and deep. All it takes is 1 bad manager to make your life horrid.

    Advice to Management

    Senior management needs to keep more up to date with middle level employees. Ensure evaluations are filled out appropriately (and by the appropriate people) Reductions of staff for the sake of reducing the bottom line doesn't mean the work isn't there anymore; not backfilling positions causes people to work harder and longer hours. Encourage more movement within the organization, while people working for friends might seem like a good idea it can also hide rot within the organization.


  9. Good for a big company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager in Vancouver, BC (Canada)
    Former Employee - Senior Marketing Manager in Vancouver, BC (Canada)

    I worked at TELUS

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of resources, generally experienced management, great benefits, lots of structure. Overall a solid big company where there are opportunities to be had if are able to take initiative.

    Cons

    Big company where people can get lost if they don't take action for themselves. Due to the size there is politics and bureaucracy. Can take a while to get promoted.

    Advice to Management

    Make sure to identify star performers and help them along otherwise they will leave.


  10. TELUS impressed me from the inside out

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Program Manager in Vancouver, BC (Canada)
    Former Contractor - Program Manager in Vancouver, BC (Canada)

    I worked at TELUS as a contractor (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    TELUS has a great corporate culture and is full of smart and energetic professionals. They manage to be agile for a corporation of its size yet maintain a determined dedication to a strategic course that has helped them succeed over and above other carrier-class competitors. The TELUS brand and corporate philanthropy are something for employees to be very proud of.

    Cons

    Like all large corporations, there is always some degree of bureaucracy that can frustrate some types of employees. Learning how to work within, and around, structural and occasionally attitudinal limitations is one of the challenges that you will either have to embrace or be frustrated by.


  11. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer Analyst in Vancouver, BC (Canada)
    Current Employee - Developer Analyst in Vancouver, BC (Canada)

    I have been working at TELUS full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Big company, a lot of different opportunities. You can get promotions if you work hard. Good work environment. They try to maintain work life balance. Overall in the process of becoming more agile. My department had a lot of teams trying to improve collaboration between each other

    Cons

    Salary is either average or on the lower side

    Advice to Management

    Improve salary to keep the talent you have in house



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