TELUS

  www.telus.com
  www.telus.com

TELUS Reviews in Vancouver, BC

Updated October 10, 2014
Updated October 10, 2014
600 Reviews
3.9
600 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TELUS President, CEO, and Director Darren Entwistle
Darren Entwistle
421 Ratings

Review Highlights

Pros
  • Work life balance is important to the company as well as corporate responsibility (in 94 reviews)

  • Their work from home policy is beneficial for work life balance (in 72 reviews)


Cons
  • They don't really care about employee work-life balance (in 25 reviews)

  • Senior management values did not translate to strong middle management (in 15 reviews)

More Highlights

50 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    TELUS impressed me from the inside out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Vancouver, BC (Canada)
    Former Employee - Program Manager in Vancouver, BC (Canada)

    I worked at TELUS as a contractor (more than an year)

    Pros

    TELUS has a great corporate culture and is full of smart and energetic professionals. They manage to be agile for a corporation of its size yet maintain a determined dedication to a strategic course that has helped them succeed over and above other carrier-class competitors. The TELUS brand and corporate philanthropy are something for employees to be very proud of.

    Cons

    Like all large corporations, there is always some degree of bureaucracy that can frustrate some types of employees. Learning how to work within, and around, structural and occasionally attitudinal limitations is one of the challenges that you will either have to embrace or be frustrated by.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    smart people; process heavy; silo'd org contributes to waste

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Architect in Vancouver, BC (Canada)
    Current Employee - Solutions Architect in Vancouver, BC (Canada)

    I have been working at TELUS full-time (more than 8 years)

    Pros

    strong leadership teams are strong; have vision; etc.
    Awesome core values for the corpportation

    Cons

    over promise ; under deliver. tsk tsk tsk . the silo approach makes changing the organization difficult. politics; territory fights.

    Advice to ManagementAdvice

    1 massive reorg
    2 make the money available to decommission old systems COMPLETELY when transitioning to new platforms.
    3 you have some very talented people who are very frustrated; you need end the turf wars

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer Analyst in Vancouver, BC (Canada)
    Current Employee - Developer Analyst in Vancouver, BC (Canada)

    I have been working at TELUS full-time (more than an year)

    Pros

    Big company, a lot of different opportunities. You can get promotions if you work hard. Good work environment. They try to maintain work life balance. Overall in the process of becoming more agile. My department had a lot of teams trying to improve collaboration between each other

    Cons

    Salary is either average or on the lower side

    Advice to ManagementAdvice

    Improve salary to keep the talent you have in house

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    TELUS Communications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering Student in Vancouver, BC (Canada)
    Current Employee - Engineering Student in Vancouver, BC (Canada)

    I have been working at TELUS as an intern (less than an year)

    Pros

    Good benefits and perks. Very easy access to learning to advance your own personal skills and knowledge. New grads get to experience many different roles before being expected to settle into one specific.

    Cons

    Bureaucracy.. Everything happens at a snails pace. Average age in the company is 45+ which leads to slow adoption of technologies. A lot of "this is the way we've always done it" style thinking.

    Advice to ManagementAdvice

    The way employees are treated is great. Better benefits are always a nice touch to keep people around longer.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great company to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer Analyst in Vancouver, BC (Canada)
    Former Employee - Programmer Analyst in Vancouver, BC (Canada)

    I worked at TELUS as a contractor (more than 3 years)

    Pros

    Work life balance is important to the company as well as corporate responsibility. Employees are allowed to work from home which is great! Great people in the team who help each other out. Several team and department activities every year..

    Cons

    so many management structure changes at times

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Mostly good but still room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Vancouver, BC (Canada)
    Former Employee - Operations Manager in Vancouver, BC (Canada)

    I worked at TELUS full-time (more than 10 years)

    Pros

    - National company where there's a lot of opportunity for growth (promotions)... if you're willing to work hard!
    - Company with a good strategy and corporate values
    - "Give where you live" Program with a focus on volunteering and giving back to the community. The company also matches up charitable donations to a certain maximum
    - Good benefits including stock option plan and possibility to chose type of medical coverage
    - Possibility to work from home depending on your role

    Cons

    Big company with over 30,000 employees.
    It can be really fantastic or pretty bad depending on which department you work in and who your boss is - some inconsistencies. A lot of politics.
    I've worked for that company for over 12 years, I would say 9 years were really good and 3 fairly bad.
    Work life balance can be challenging : high stress, long hours and very competitive environment. Many groups have unlimited priorities.

    Advice to ManagementAdvice

    Continue to work on improving consistency (values and ethics) within your leadership team. Try to stick with agreed priorities rather than keeping on adding to the pile

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Awesome company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Burnaby, BC (Canada)
    Current Employee - Operations Manager in Burnaby, BC (Canada)

    I have been working at TELUS full-time (more than 8 years)

    Pros

    Has a good culture, good benefits, excellent work life balance supported by a great group of people to be working with. Encourages challenging the norm.

    Cons

    Internal discussions are tough, making decision making more complex and slow. Not surprising for any large organization.

    Advice to ManagementAdvice

    Encourage more autonomy within a budgetary framework to make decisions, including employee hiring, where to spend $'s, etc.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior DA in Vancouver, BC (Canada)
    Current Employee - Senior DA in Vancouver, BC (Canada)

    I have been working at TELUS full-time (more than 5 years)

    Pros

    interesting projects, great , smart and knowledgeable coworkers

    Cons

    long hours, long hours, long hours,

    Advice to ManagementAdvice

    acknowledge the overtime

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Overall, staff including management were friendly and supportive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative in Burnaby, BC (Canada)
    Former Employee - Customer Care Representative in Burnaby, BC (Canada)

    I worked at TELUS part-time (more than an year)

    Pros

    Room for growth, friendly management.

    Cons

    Very fast-paced and sometimes overwhelming.

  11.  

    A company you have a wonderful work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst III in Burnaby, BC (Canada)
    Current Employee - Systems Analyst III in Burnaby, BC (Canada)

    I have been working at TELUS full-time (more than 5 years)

    Pros

    Good work / life balance

    Cons

    Not enough competition and opportunities. Salaries is about average, and company is cutting down on it as much as possible.

    Recommends
    Neutral Outlook
    Approves of CEO

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