TJ Maxx Reviews

Updated October 11, 2014
Updated October 11, 2014
611 Reviews
3.1
611 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TJ Maxx President & CEO Carol Meyrowitz
Carol Meyrowitz
219 Ratings

Review Highlights

Pros
  • Flexible schedule for students and they allowed you to limit shifts if needed (in 36 reviews)

  • Flexible hours, okay environment, some nice people, and okay employee discount (in 25 reviews)


Cons
  • Every time I received a raise, it was cancelled out when minimum wage was increased (in 53 reviews)

  • They expect excellent work and PUSH for you to get credit cards, but with no reward (in 45 reviews)

More Highlights

132 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Customer Service Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Sales Representative in Riverhead, NY
    Current Employee - Customer Service Sales Representative in Riverhead, NY

    I have been working at TJ Maxx part-time (less than an year)

    Pros

    great opportunity to learn the ins and outs of retailing.

    Cons

    Mixed scheduling low pay scale.

    Advice to ManagementAdvice

    Hire from within the ranks towards management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Benefits are awesome. Management very weak.

    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at TJ Maxx

    Pros

    Benefits are the only reason I stay. They also raise your wage every couple months or so. They are very flexible about availabilities.

    Cons

    Management does not know how to manage when it comes to employees. They are fine with customers but when sexual harassment is happening, they do not even take action. Women are not safe.

    Advice to ManagementAdvice

    Do not contact your supervisor when someone is shot! You are supposed to call 911!

  3.  

    Great Place To Grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Atlanta, GA
    Current Employee - Coordinator in Atlanta, GA

    I have been working at TJ Maxx full-time (more than 5 years)

    Pros

    Very friendly management throughout all levels of the company. There is an actual, encouraged, open dialogue between associates and management; it isn't just some talking point provided by HR. The company encourages and tries to develop growth from within the company and there is actual opportunity for advancement.

    Cons

    The technology is very dated. The company's unwillingness to embrace certain advances in available technology has lessened over the years, but they are still very much behind where they should be at this point in integration of different areas of the company.

    Advice to ManagementAdvice

    Push for technology upgrades, it would probably decrease shrink, especially in target stores.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    everything is going nicely

    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TJ Maxx part-time (less than an year)

    Pros

    fairly treated and reasonable hours i like the environment here and getting the job was a farily straight forward process

    Cons

    nothing for now as it appears the pay is above minimum and not an extremely hard job to perfom

  6. 2 people found this helpful  

    Average Retail Job !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Associate in New Hyde Park, NY
    Former Employee - Merchandise Associate in New Hyde Park, NY

    I worked at TJ Maxx part-time (less than an year)

    Pros

    Overall I liked working at TJ Maxx.
    -Cute clothes
    -Can cash your check at the register
    -Easy workday

    Cons

    Rude customers! They bring old returns back and can only get store credit , they will curse you out in a heartbeat!!
    You are constantly reminded to solicite credit, if you don't you might get written up.
    Lines are always long.. So be prepared to hear customers yelling at you like its the associates fault.

    Advice to ManagementAdvice

    Need more cashiers to work the same shift so lines won't be so long!

    Please don't write us up when we honestly forget to ask the customers if they want our TJX rewards card when it has a high interest rate and the customer automatically says no to the credit card.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Great company to start a long term retail career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - StoreManagement in Cincinnati, OH
    Current Employee - StoreManagement in Cincinnati, OH

    I have been working at TJ Maxx full-time (more than 5 years)

    Pros

    The store management was extremely caring of the workers personal and school lives. Associates were recognized for exceptional customer service and work performance on a daily basis. Although, most jobs are entry level, their was a lot of opportunity to advance into department level or store management level careers. Company very flexible in working with associates availability. Company supports community charity events and local community activities, Store associates enjoy assisting customers with all the new daily designer name brands. Company has a very open and friendly work and shopping environment.

    Cons

    Store could improve the training process. More structure of associate training on departmental and operational procedures. to much on the job training without daily mentors and store trainers. Store needs more cashiers so floor associates can focus on keeping departments clean, straight and easier to shop. store wage usually starts at minimum wage, which leads to the lack of attracting quality experienced retail associates from applying.

    Advice to ManagementAdvice

    Great morale and team work in the stores from associates and management. Seems to be a need increase hourly pay for consistent performances. May need to have additional KEY level trainers and mentors to just work with new hire associates and not used as cashiers. Great company to work towards a retail career. Corporate must look at differentiating store level hours with compensation and quicker career path movement.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Good job while in school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cross Trained Associate in Kalispell, MT
    Current Employee - Cross Trained Associate in Kalispell, MT

    I have been working at TJ Maxx part-time (more than an year)

    Pros

    Flexible hours, okay environment, some nice people, and okay employee discount.

    Cons

    Managers don't always show integrity, can be unnecessarily rude, high turnover rate, and will higher almost anyone including alcoholics (occasionally tipsy at work) and perverts.

    Advice to ManagementAdvice

    Stop preaching about integrity while you show none, don't yelling at us to ask everyone to sign up for a dumb rewards credit card, don't promote idiots that steal money or quit within a month, and stop being mad if my college hours decrease my work availability.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Get to see things first

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Oklahoma City, OK
    Current Employee - Customer Service Associate in Oklahoma City, OK

    I have been working at TJ Maxx part-time (more than 3 years)

    Pros

    Best pro is being able to see the new things coming into the store and being able to have first pick. Get paid every Friday and the ability to cash your check at the cashier is awesome!

    Cons

    They really expect a lot of work and only pay flat line minimum. On your feet the entire time, only get a 15 minute break.

    Advice to ManagementAdvice

    Have a better break room, you expect employees to work like slaves, at least provide a nice break room.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    My overall experience has been positive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Prevention Specialist in Evansville, IN
    Current Employee - Loss Prevention Specialist in Evansville, IN

    I have been working at TJ Maxx full-time (more than 10 years)

    Pros

    There are opportunities for advancement. The benefits package they offer is one of the best I have ever had.

    Cons

    It requires a lot of flexibility and you put in a ton of hours.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Would recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Everything in Garner, NC
    Former Employee - Everything in Garner, NC

    I worked at TJ Maxx part-time (less than an year)

    Pros

    It was a fun place to work. I liked my coworkers and managers.

    Cons

    Having to get credit apps is annoying. There are no raises or advancement opportunities. This job would probably work well for a college student in between or teenagers needing extra cash. You won't make a living wage.

    Recommends
    Positive Outlook
    Approves of CEO

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