TJX Companies Reviews

Updated August 16, 2014
Updated August 16, 2014
382 Reviews

3.1
382 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TJX Companies President, CEO, and Director Carol M. Meyrowitz
Carol M. Meyrowitz
211 Ratings

Review Highlights

Pros
  • An honest people place with a real work - life balance not just lip service (in 27 reviews)

  • Good benefits, Have an open door policy that is worth utilizing (in 15 reviews)


Cons
  • Upper management is always changing the methods of operation to try some new scheme (in 18 reviews)

  • There is no higher pay for those returning to another internship or full time job (in 17 reviews)

More Highlights

58 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Corruption

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Chicago, IL
    Former Employee - Assistant Store Manager in Chicago, IL

    I worked at TJX Companies full-time for more than 8 years

    Pros

    1. Nice associates
    2. Nice merchandise
    3. Tons of locations for relocation if necessary
    4. Bonuses for management

    Cons

    1.You only move up if you suck up to upper management and are a favorite.
    2. For assistant managers you work long hours with no appreciation.
    3. The HR department does nothing to store managers that treat their employees like crap and violate open door policy.
    4. Pay is garbage for what they want from you. You'll be lucky to make 40k.
    5. You'll be lucky to have one weekend off a month say goodbye to family.
    6. Company cares more about the TJX card than it does its own employees. They don't care how you get customers to open cards as long as you get them.
    7. Keep extending hours soon the store will be open 24 hours and all holidays. Corporate doesn't care about associates having a lives.
    8. It's very cliquey if you are buddies with the loss prevention manager and associates you'll get good scores on audits.
    9. Most store managers sit in there office all day and have no idea what is happening in there stores.
    10. Been with the company 10 years seen several assistants come and go because of everything above.

    Advice to ManagementAdvice

    Advice to HR department when you get tons of associate compliants about a store manager fire them and don't give them a larger volume store. Corporate invest more into your employees and assistant managers the people helping you make a profit!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    always is a long line to the register

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  New Hyde Park, NY
    Former Employee - Cashier in New Hyde Park, NY

    I worked at TJX Companies part-time for more than a year

    Pros

    it was close to my home

    Cons

    They expect more that you do

    Advice to ManagementAdvice

    they have to hiring more employees

  3.  

    Like a bad sorority -- no free will

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Allocation Analyst  in  Framingham, MA
    Former Employee - Allocation Analyst in Framingham, MA

    I worked at TJX Companies full-time for less than a year

    Pros

    .....well......... it's a big company meaning benefits are good/steady and everything is very structured, meaning promotions were frequent. The facilities were nice-ish and the

    Cons

    Where to start.......
    -very little autonomy in business-level decision-making. Management emphasized "speak up!" so much during training that you almost believe it. If you have too many ideas people look at you weird (they do things one way and one way only) and if you don't speak up enough because, say, you analyze internally and do not jump up and down in your chair when your product turns, then you are a black sheep-- and you will be called out.
    -promotions were frequent but they treated people like a mass cycle -- even if you weren't really a good leader you would get promoted for the heck of it
    -never have I ever been as disrespected as I was at this company. I graduated top of my class, had several job offers (clearly accepted the wrong one), and am overly-passionate about my career. I had upper management pull me into their office and tell me, and I quote, "You will never be successful." Talk about encouragement! I've moved on to another company where I've been given the autonomy and respect I deserve/earned.
    -it is considered inappropriate to talk to someone who isn't your direct manager about business ideas/questions or career advancement. EVERYTHING has a process here -- you must pay your dos and fall into rank.

    Basically, if you love fashion/merchandising and want that career path then you may want to consider it. But if company culture and top-down respect is important to you, you will be disappointed. If you can stomach it you may want to at least get through training because having this on your resume in the merchandising world is a big plus. Good luck to you.

    Advice to ManagementAdvice

    Management has recently revamped the training program which is nice in theory but according to my 10+ friends who are still there they feel it's had an overly negative effect rather than improving "the next crop" of new analysts. They run a tight business and get what needs to get done done, but employee culture is like a hostile sorority at times and there is little to no autonomy. I would say change this, but unfortunately I think TJX has been and will continue to be stuck in their ways.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    A big company that could be great but due to poor management and culture leaves many employees dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Allocation Analyst  in  Framingham, MA
    Former Employee - Allocation Analyst in Framingham, MA

    I worked at TJX Companies full-time for more than a year

    Pros

    There is a lot of room for growth if you are lucky to be placed in a good division with a good manager. The career path within Planning and Allocation is very well defined, although most analysts don't actually stay with the company to advance.
    There are a lot of benefits right away including medical insurance, paid time off, 10% corporate discount, and average compensation for the Boston Metro area.

    Cons

    TJX's Planning and Allocation division does not embrace diversity; beyond a lack of diversity in race and cultures, there is a lack of diversity in the way people think which led to processes and people being hesitant to change. If you fit into their mold then you might have a great experience at TJX, but there is a very low retention rate due to people falling outside of that mold and being very dissatisfied.
    Work-life balance is highly dependent on the division you are placed into, some work 9-5 everyday while many others do not, some even requiring weekend shifts. Around the holiday seasons it can be difficult to get time off if you are in a smaller team because they always need some people in the office.
    Overall, I am in agreement with other reviewers who believe that the culture is driven by sorority style politics. Rather than promoting development in employees it is more important to adapt to the culture. The professionalism is very low and body image/unhealthy dieting are commonly discussed topics in the office.

    Advice to ManagementAdvice

    Actually employ managers who have the ability and interest in managing their employees, rather than those who are solely self-interested in their own career path. Most managers, but not all, within P&A are just there as a stepping stone to going into the buying world.
    Also, instead of instilling the philosophy that employees are disposable, continue to develop employees after the training period and work together to place employees with a proper manager for their skill set.
    Don't expect recent college graduates with no previous planning education and only a few months on the job to be tremendous. The pressure of feeling disposable and having little support does not produce a great environment for those employees to grow.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    The worst professional experience and a demeaning training program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Allocation Analyst  in  Framingham, MA
    Former Employee - Allocation Analyst in Framingham, MA

    I worked at TJX Companies full-time for less than a year

    Pros

    Good benefits and time off.

    Cons

    One of the most stressful, dueling training programs ever. Not only was the training very uninformative but the training instructor and Planning managers attacked at our personal brands. Since the training program has ended, the stress has not stopped. Several recent grads from my training program have since been fired or left due to the awful experiences and terrible hours.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Too much to do with too few employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TJX Companies part-time for less than a year

    Pros

    Enjoy the people I work with.

    Cons

    Not enough staff to keep the store running properly.

    Advice to ManagementAdvice

    Hire more help for us to keep the store in good order.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Hate it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Warehouse Associate  in  Las Vegas, NV
    Current Employee - General Warehouse Associate in Las Vegas, NV

    I have been working at TJX Companies full-time for more than a year

    Pros

    Nothing nothing and nothing. NOTHING

    Cons

    Pay sucks noone speaks English. Just got a "raise" from 7.25 for 2yrs.benefits sucktoo

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    BRC

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TJX Companies

    Pros

    working with good people in store

    Cons

    bad retail politics in business

  10.  

    Do NOT take a position as a Contractor in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contract Project Manager  in  Framingham, MA
    Former Employee - Contract Project Manager in Framingham, MA

    I worked at TJX Companies as a contractor for more than a year

    Pros

    Better pay than unemployment benefits.

    Cons

    - You will be treated as a 2nd class citizen (e.g., LAN password reset requires a F/T employee on the line to vouch for you, even though you've called from within the building, the entrance to which is manned by a security guard and requires a badge scan; excluded from email distributions for wide scale communications such as an office closing due to weather).

    - Miniscule work space

    - You will NEVER receive an increase in compensation.

    - If you are offered an opportunity to "flip" to full-time, it will be at a compensation level well below what is commensurate for your experience and skill level.

    - Most fractured, dysfunctional, and process-laden organization I have experienced in my 35 year career. Ideal breeding ground for dead weight and fiefdoms throughout the F/T staff. Governments and unions should conduct studies here to improve their inefficiency techniques.

    - PMO and IT Finance throw processes and "tools" 'over the wall' without regard for their efficiency, effectiveness or coordination.

    Advice to ManagementAdvice

    Treat professionals accordingly.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    don't waste your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Chicago, IL
    Former Employee - Store Manager in Chicago, IL

    I worked at TJX Companies full-time for more than 8 years

    Pros

    don't need a lot of college

    Cons

    They fired the president of TJMaxx and pulled the good one from Marshalls to take his place. Now they are copying Target, Walmart etc in merchandising instead of doing what was already right. They are making a ton of money yet being cheap with associates.

    Advice to ManagementAdvice

    Watch who you are promoting!!!!They don't have "your" best interest at heart they are looking to get a head. You have some really wrong people in places of power.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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