TJX Companies

  www.tjx.com
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TJX Companies Reviews

Updated Jul 29, 2014
All Employees Current Employees Only

3.0 360 reviews

76% Approve of the CEO

TJX Companies President, CEO, and Director Carol M. Meyrowitz

Carol M. Meyrowitz

(203 ratings)

51% of employees recommend this company to a friend

Review Highlights

Pros
  • An honest people place with a real work - life balance not just lip service (in 27 reviews)

  • Good benefits, Have an open door policy that is worth utilizing (in 15 reviews)


Cons
  • Upper management is always changing the methods of operation to try some new scheme (in 18 reviews)

  • There is no higher pay for those returning to another internship or full time job (in 17 reviews)

More Highlights
113 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Break time and co-workers made it worth it

    Merchandise Associate (Former Employee)

    ProsI have built friendships with co-workers, and they give more break time than most companies (for a typical 8 hour work day, you have a 45 AND a half).

    ConsCustomers, Management, Management needs to all stick to one return policy

    Advice to Senior ManagementShare the same policy ideas, do not bend the rules differently.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Why you should think twice about working for the TJX companies.

    Assistant Store Manager (Former Employee)

    ProsThey have a very reasonable work schedule, with most managers only working 45 - 50 hours a week, including holidays. They have a very good benefits package. They have a very casual atmosphere. They have a very flexible time-off policy. Your sick time and your vacation time are two separate accounts.

    ConsAs an assistant manager, you have very little control over the decisions in your building. You expected to work in all areas of the store without limiting yourself to a "title", yet are still held accountable for the responsibilities of that title, whether or not you are given the time to work in your assigned areas. If you have a underperforming store manager, you are expected to take up the slack for their short-comings. Therefore you put yourself in the position of having credit taken from you for the good things and blame placed on you for the bad. If you are a good manager, and have a special project, you are given little or no extra payroll, because you can work with those restrictions, so you are basically punished for being good at your job. Payroll is based on the amount of merchandise you receive rather than on your sales, but there is no accurate system to track the amount of merchandise you receive. The Paid-time-off system has a ceiling for the amount of sick time you can accumulate, and you cannot role over your vacation time.

    Advice to Senior ManagementThere needs to be a better review system, other than simply the opinion of the district manager. As it stands now, the ability to be promoted is based on whether or not the DM likes you rather than on your performance. There is not any system of accountability for the store managers in place. Anonymous surveys by the assistants and associates would allow you to get a more accurate view of the SMs performance, instead of leaving it up to the subjective opinion of a single person. The way the training system is set up for managers has it based on the honor system, so there is a very good chance that trainees that are less than honest or SMEs that are overworked and under a lot of pressure to pass the trainees are allowing untrained managers to go into the store.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Pretty decent

    Allocation Analyst (Current Employee) Framingham, MA

    ProsGreat company to start your career; excellent training program.

    ConsSalary is barely competitive compared to the cost if living in the area.

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Ups and Downs

    Customer Service Cashier (Former Employee) Diberville, MS

    ProsThe nice part about working at a TJX company is that you get paid every week, and most of the management team is pretty open minded and willing to work around any other schedule or prior obligation that you may have.

    ConsThey do not give a lot of hours, unless you are a full time employee or it is around the holidays and they have very few full time positions available.

    Advice to Senior ManagementThe only thing that needs a lot of improvement is the organization of the operations side of things. For example, there have been plenty of times that my schedule was changed out of the blue and I didn't even get a call to notify me of the change. There was a note put up in the break room the day before.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    ok

    Merchandise Coordinator (Current Employee) Daphne, AL

    ProsI like the family/friend atmosphere. I like that they enpower you to take charge and make the call.

    ConsThe pay isn't good, most people there make minimum wage with minimal hours. You have to be a key carrier to at least make 40 hours a week. The pay isn't sufficient to live off of and most of the employees need other jobs but full time coordinators don't really have the availibility to work a second job to make a real living. It's a great job for students but not really anything you can make a career of.

    Advice to Senior ManagementBetter pay and hours would be great. People need opportunities to motivate them. Also the AC is not ever cool enough, customers complain and those of us working so hard to make the store run are hot. I'm pretty sure that not just at my particular location but in your company as a whole, your turn over rate is ridiculously high.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    TJX needs to focus on developing internal talent

    Operations Manager (Current Employee)

    Prosstable company with a good business model.

    Conscompensation (salary and all other benefits), training and development

    Advice to Senior Managementdevelop internal talent

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Overall good experience.

    Customer Experience Coordinator (Former Employee) Zanesville, OH

    ProsIt was a fun atmosphere.

    ConsThe company has some weird rules and regulations.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Career Opportunities
    • Approves of CEO

     

    Good to get foot in the door...

    Contract Product Development Specialist (Current Employee) Framingham, MA

    Pros- wide range of departments to work in
    - overall great company outlook
    - room for growth if willing to wait a while

    Cons- compensation; raises/sick/vacation time not applicable for contractors
    - contractors rarely see growth for 2-3 years

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Empty Promises

    Cash Office Associate (Former Employee) Yonkers, NY

    ProsAs a retail employee, diligence was recognized by most managers and was compensated by flexible schedules and giving responsibility, which added to one's skill set.

    ConsAdditional responsibilities are not compensated. There are a lot of empty promises made by managers and district managers. When promotions are actually given, pay is barely increased. Opportunity to move from retail to corporate is rare.

    Advice to Senior ManagementAdvice to corporate management would be to stop looking down on your retail workers. Corporate employees often visit stores without acknowledging the retail employees or speaking to them on what can be done to improve the stores. Many employees in my particular district were young, educated individuals with fresh ideas regarding marketing and merchandising. Instead, the corporate offices are full of older males with stale, out of date ideas and trends.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great first job, neutral managment

    Sales Associate (Former Employee)

    ProsWonderful first job, not too stressful

    ConsRude customers, disorganized management, overall disorganized environment

    Advice to Senior ManagementLearn to organize schedules better, and connect with your employees more.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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