TRG

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TRG Reviews

Updated March 16, 2014
Updated March 16, 2014
37 Reviews

3.2
37 Reviews
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TRG Managing Director and CEO Zia Chishti
Zia Chishti
15 Ratings

10 Employee Reviews Back to all reviews

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  1.  

    Educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Advisor  in  Bend, OR
    Former Employee - Technical Support Advisor in Bend, OR

    Pros

    Good background in mobile devices as well as troubleshooting mindset and skills.

    Cons

    Extremely random hours and shift bids all of the time.

    Advice to ManagementAdvice

    Not as frequent hour changes and more communication with their team members.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    TRG Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Onsite Recruiter  in  Doral, FL
    Current Employee - Onsite Recruiter in Doral, FL

    Pros

    Onsite Recruiter at ATT Miami - great cafeteria, nice setting

    Cons

    Long Commute and too many people running around without knowing what to do.

    Advice to ManagementAdvice

    Have a meeting with your subordinates and take note of suggestions. Be more open to discussions on how to better work flow proccess.

    Recommends
  3.  

    Visionary group without cohesive vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Opportunity to work alongside some of the smartest Pakistanis in business. Merit based organization with few politics: high degree of transparency (downside: high pace of work and pressure) allows for fast track careers and explore to founders and senior leadership. Great place to learn tech hands on, and excellent learning ground for young leaders. Forward looking if convoluted business model with high upside.

    Cons

    Very entrepreneurial culture hence not for those that require structure and a clearly defined career path. Senior management, while extremely capable and intelligent, tends to micro manage too much, stifling creativity and individual growth.

    Advice to ManagementAdvice

    Acknowledge achievements of the folks behind the scenes (tech, back office, operations). Reward tenure and loyalty through holding company incentives.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Memorable and fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telemarketer  in  Manila, Manila (Philippines)
    Former Employee - Telemarketer in Manila, Manila (Philippines)

    Pros

    Most Team Leaders are helpful and very considerate of their agents. The Om is a cool guy. Wished to have worked closer with him.

    Cons

    Some issue with the systems, IT must work on. It affects the overall productivity of the company.

    Advice to ManagementAdvice

    SATMAP, I think should work well for CS accounts (only).

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Excellent Working Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Excellent Working timings so u can manage both work and family

    Cons

    Strict followup of time schedule

    Recommends
    Positive Outlook
  7.  

    TRG - (AT&T) Operations dept.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Back Office Manager Operations  in  Karāchi (Pakistan)
    Current Employee - Back Office Manager Operations in Karāchi (Pakistan)

    Pros

    Professional & Healthy Environment.
    Growth with-in the firm.
    Open door policies.
    Always improving & taking care of employees.
    Various shifts.
    Multiple On shore & Off shore programs.

    Cons

    Low medical coverage.
    Mediocre transport facility.

    Recommends
    Positive Outlook
  8.  

    I dont think any one sentence could do justice to my experience in TRG. Simply put, it was amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive  in  Karāchi (Pakistan)
    Current Employee - Executive in Karāchi (Pakistan)

    Pros

    1 - Very friendly and cooperative people & environment.
    2 - Amazing facilities and support from administration
    3 - Excellent management interaction
    4 - A real sense of belonging

    Cons

    Rather not say, as these will remain under employee-employer confidentiality. These mainly have to do with performance and compensation/benefits, of which I should not provide more details.

    Advice to ManagementAdvice

    Sometimes it doesn't hurt to listen to lower level employees. Also, better communication channels can help avoid unnecessary issues.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    A company that encourages you towards learning and growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Excellent Culture, Growth opportunities internally, respect, accountability.

    Cons

    Compensation low at some levels, stagnancy or delay in growth, high attrition rates

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Operations Executive
    Current Employee - IT Operations Executive

    Pros

    Good work environment. Very proactive HR and management looks after the best interests of their employees.

    Cons

    Employee pick and drop service could be improved as well as their cafeteria food.

    Advice to ManagementAdvice

    Good job

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Professional environment with excellent working conditions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Executive
    Former Employee - Call Center Executive

    Pros

    5 days a week; great location, safe and secured, lockers, medical, state-of-the-art environment; free unlimited coffee and lets not forget the pool table.

    Cons

    Very little job security, most (of not all) campaigns involving cold calling, in case there is no campaign you are not on payroll which can be frustrating.

    Advice to ManagementAdvice

    Devise ways and means to create more job security which in turn will attract people of mature age which can take it as a career.

    Recommends
    Positive Outlook
    Approves of CEO

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