TSA (Transportation Security Administration)

  www.tsa.gov
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TSA (Transportation Security Administration) Reviews

Updated August 25, 2014
Updated August 25, 2014
174 Reviews

2.5
174 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TSA (Transportation Security Administration) Administrator John S. Pistole
John S. Pistole
75 Ratings

Review Highlights

Pros
  • It is pretty good pay for a job that is non-skilled labor (in 16 reviews)

  • Good pay for the work and good benefits (in 15 reviews)


Cons
  • The TSA is moving to a part-time work force in order to decrease costs and increase flexibility with scheduling (in 10 reviews)

  • Too many chiefs not enough Indians-Poor management (in 8 reviews)

More Highlights

38 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Doesn't care about you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tso  in  Omaha, NE
    Current Employee - Tso in Omaha, NE

    I have been working at TSA (Transportation Security Administration) full-time for more than 5 years

    Pros

    Ok pay for entry level, but don't expect a raise. The job itself is really easy.

    Cons

    Terrible management that don't care about you at all. I've never worked a job that treated you more like a child. Stay away!! This place is a joke!!!

    Advice to ManagementAdvice

    Fire yourselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Should you choose this job...make sure that it is just a chapter in your life, and not your whole existence!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TSA OFFICER
    Current Employee - TSA OFFICER

    I have been working at TSA (Transportation Security Administration) full-time for more than 5 years

    Pros

    The pay and benefits are decent than most for an entry level position. You can meet some really nice people and gain a really close bond with some of your coworkers.

    Cons

    Just about everything else, if you like to pride yourself on professionalism, then look elsewhere cause there is none here. At ohare, we are always short staffed and those that do work, go home tired and cranky everyday, others laze the day away pretending to work. The promotion process is a total joke consisting of questions totally irrelevant to your experiences, ensuring that the next individual whose lead you will have to follow, is a total inept BSer. Recurrent testing is necessary to maintain your job, and as you watch good workers fail and forced into resignation, you begin to realise how expendable you are. Passengers are often aggressively opinionated about you and TSA in general, everything from smart mouthed sarcastic comments, to downright insulting comments on your personal character, you MUST have a thick skin to work here, or you will be driven to insanity!

    Advice to ManagementAdvice

    There is nothing i could ever say that would actually improve TSA. A complete overhaul is desperately needed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    opt out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Opt Oudt  in  Chicago, IL
    Current Employee - Opt Oudt in Chicago, IL

    I have been working at TSA (Transportation Security Administration) full-time for more than 8 years

    Pros

    There are really no pros that I can think of.

    Cons

    Too many EEOC complaints. Not a friendly place to work.

    Advice to ManagementAdvice

    opt oudt

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great Start but Finish Early

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transportation Security Officer  in  Denver, CO
    Former Employee - Transportation Security Officer in Denver, CO

    I worked at TSA (Transportation Security Administration) full-time for more than 5 years

    Pros

    Pay Shifts Experience Baggage OSARP

    Cons

    Management shifts bid ideafactory racist sexist

    Advice to ManagementAdvice

    Treat your workers like humans and stand up for them

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Horrendous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TSA OFFICER  in  Anchorage, AK
    Former Employee - TSA OFFICER in Anchorage, AK

    I worked at TSA (Transportation Security Administration) full-time for less than a year

    Pros

    Working with the public and safeguarding America

    Cons

    Everything, they make you work long hours on your feet with no breaks during the summer. As soon as you get in they start making people take their lunches and your first break is 7 hours after your lunch due to operational needs and your lucky if you get a second. During the winter you just stand around which leaves you open to critisism from upper management who start coming down on you for every little thing, even ones that dont exist. Then you have to deal with the public which blame you for everything, from the way the rules are handled to how your suppose to do your job. Not a place anyone should have to work at.

    Advice to ManagementAdvice

    Listen to your people and get out of the office and work alongside us when we need help.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    A long arduous road that'll never seem to end; proverbial "rock and a hard place". A place you can't get out of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Security Officer  in  Chicago, IL
    Current Employee - Transportation Security Officer in Chicago, IL

    I have been working at TSA (Transportation Security Administration) full-time for more than 5 years

    Pros

    The benefits are excellent. The pay is decent for the amount of work performed. "Foot in the door" in federal government.

    Cons

    The culture isn't conducive to personal and career growth. Terrible morale among workers. Poor management from above. Inability to work with people's circumstances.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    TSA's management is a joke.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TSO/BDO  in  Eglin AFB, FL
    Former Employee - TSO/BDO in Eglin AFB, FL

    I worked at TSA (Transportation Security Administration) full-time for more than 8 years

    Pros

    The pay is the only pro.

    Cons

    The supervisors and management are all cut throat and only after what serves them. The management is out to fire anyone they start to not like even if you are one of the best at the airport. I worked there for over 8 years and gave over and beyond the call of duty but was never promoted and the supervisors and management wanted me gone because I didn't fit in with the others I worked with so they underhandedly got rid of me.

    Advice to ManagementAdvice

    Get rid of all management and start over with some good ones!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Not bad for a college student - but not my idea of a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Security Officer  in  Dallas, TX
    Current Employee - Transportation Security Officer in Dallas, TX

    I have been working at TSA (Transportation Security Administration) full-time for more than 5 years

    Pros

    If you are a college student, TSA is a very good job since the pay is higher than most jobs you're likely to find. For someone needing full time employment, TSA is not a good option. Just something until you can find something better.

    Cons

    TSA officers are on their feet all day. Working in a very regimented environment (two 15 minute breaks in a 8 hour shift). Rigorous requalification testing, crappy raises, discipline/punishment for any deviations or lapses from procedures, poor prospects for advancement (unless you want to transfer and move to another city at your own expense). Then, there's passengers who think we are just an annoyance. Miserable job.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Stressful mismanaged environment full of self-serving automotons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Behavior Detection Officer  in  Chicago, IL
    Current Employee - Behavior Detection Officer in Chicago, IL

    I have been working at TSA (Transportation Security Administration) full-time for more than 5 years

    Pros

    Benefits even if part-time. Transfer ability due to aligned job requirements.

    Cons

    Inflexible schedules. Uncaring management. Fear of job loss due to constant retraining and certification. Cronyism. Far to management heavy. Too many bosses. Too many managers not doing anything wasting tax-payer dollars.

    Advice to ManagementAdvice

    Fire the dead weight and hire people with real management experience. Treat agency like a security agency and not a public service/customer service organization.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    tsa

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSA (Transportation Security Administration)

    Pros

    seeing famous people and getting off early

    Cons

    low pay rude people, no support

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