TSA (Transportation Security Administration)

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TSA (Transportation Security Administration) Reviews

Updated January 28, 2015
Updated January 28, 2015
56 Reviews
1.0
56 Reviews
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TSA (Transportation Security Administration) Administrator John S. Pistole
John S. Pistole
56 Ratings

Review Highlights

Pros
  • Good pay for the work and good benefits (in 18 reviews)

  • It is pretty good pay for a job that is non-skilled labor (in 18 reviews)


Cons
  • When you first get hired with TSA, they want you to work part time (in 11 reviews)

  • Limited growth potential, work-life balance is very unbalanced towards work (in 6 reviews)

More Highlights

56 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    It's Just A Job. However It's Better To Keep Looking For Other Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Transportation Security Officer
    Former Employee - Lead Transportation Security Officer

    I worked at TSA (Transportation Security Administration) (more than 3 years)

    Pros

    It actually provides decent benefits, such as health insurance, annual leave, sick leave, and pays quite well for an entry level job.

    Cons

    Ever-changing security protocols, constantly tested to justify your job, no autonomy, very little satisfaction from job, high employee turnover, and rock-bottom morale.

    Management is incompetent. They are not certified to perform any of the functions that the uniformed officers perform on a daily basis. It should be required for EVERYONE (even federal security directors) to become certified on patdowns, bag checks, x-ray, osarp, tdc, etc. That way upper management could step into any position that is required of a uniformed officer and lead by example. We, as a whole, have witnessed anything except good leadership from H band employees and higher.

    Advice to ManagementAdvice

    There are too many uneducated people in high-level positions within the Transportation Security Administration. These people are not transparent or held accountable for their actions. They simply twiddle their thumbs and collect big paychecks. That's one key reason why the TSA has a track record for failures and low morale over the past 13 years.

    Uniformed officers get treated as if they are second-class citizens; and leave shorty after they are hired. Why should anyone stay in a position where they are not respected or trusted?

    Hopefully congress does away with the TSA, and replaces this broken system with something that actually works.

    Doesn't Recommend
    Negative Outlook
  2.  

    2015

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisory Transportation Security Officer in Salt Lake City, UT
    Current Employee - Supervisory Transportation Security Officer in Salt Lake City, UT

    I have been working at TSA (Transportation Security Administration)

    Pros

    The job security is a plus if that is a major concern for you. The benefits are average and you get plenty of sick and vacation time.

    Cons

    The management is horrible at all levels. I"m a Business Management major and what is allowed to go on there is an absolute joke. Managers whom are problematic, instead of being demoted or fired are just moved around, no accountability actually goes on. You can have the proper degrees and credentials and know nothing about their job and continue to screw up and still move up the chain in a rapid manner. Morale is a joke.

    Advice to ManagementAdvice

    Clean house from the top down, morale is a problem that they refuse to fix. People in management need to be held accountable for their actions and these are the managers that need to be let go.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    An idiotic bureaucracy managed by self-serving sycophants.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TSA (Transportation Security Administration) full-time (more than 10 years)

    Pros

    The interaction with a variety of Stakeholder groups offers unique challenges and stimulation. The salaries are overly generous absent any real performance accountability.

    Cons

    Unsurpassed levels of centralized control, micromanagement, extraordinary cronyism, and unqualified dropouts from the commercial aviation sector now holding significant positions of authority within the agency combine to make it an exaggerated drama simply reacting to the publicity of the moment.

    Advice to ManagementAdvice

    1. Set, communicate and pursue some strategic goals. 2. Replace the unqualified children in various senior management positions with seasoned leaders. 3. Eliminate the excessive staff at all levels. 4. Decentralize execution.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    What a horrible company to work for!

    Current Employee - Supervisory Transportation Security Officer in Fort Lauderdale, FL
    Current Employee - Supervisory Transportation Security Officer in Fort Lauderdale, FL

    I have been working at TSA (Transportation Security Administration) full-time (more than 8 years)

    Pros

    its a job
    401k
    insurance
    better than being unemployed
    I had to put five things for Pro's and Con's

    Cons

    You have to start part time.
    lowest pay in federal government
    no step plan to move up in pay unless promoted
    management is old airline people who don't know what they are doing.
    you have to pay for parking
    terrible morale

  6.  

    Couldn't wait to leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSA (Transportation Security Administration) full-time (more than 8 years)

    Pros

    The pay is good especially coming out of college
    Set schedule every six months

    Cons

    Management is out to get you, have to watch constantly what you say or do
    Testing every year that if you fail multiple times you're fired
    Bonuses that most won't get, mostly due to management not wanting to write up how you preformed during the last year

    Doesn't Recommend
    Neutral Outlook
  7.  

    Worst experience ever

    Former Employee - Tso
    Former Employee - Tso

    I worked at TSA (Transportation Security Administration)

    Pros

    Paycheck, benefits.., network, fmla, afternoon shifts

    Cons

    Everything else, mgmnt, neg atmosphere, poor morale, factory job, verbal abuse.

    Advice to ManagementAdvice

    None, they dgaf anyway.

    Doesn't Recommend
  8.  

    Most corrupt agency to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Tso in New York, NY
    Current Contractor - Tso in New York, NY

    I have been working at TSA (Transportation Security Administration) as a contractor

    Pros

    Higher than minimum wage pay.

    Cons

    Management never see when you go above and beyond your job, but they always notice the smallest mistakes you might make. No room for growth unless you are kissing the manager's behind or sleeping with them (big thing going on at TSA). It's like HS here, and the supervisors are the bullies. TSOs are missing selectees, doing pat downs wrong, missing threats on the X-ray but yet they receive the highest grade score on their employer review? And others who do their job correctly and efficiently get the lowest score? Is there something I'm missing here?? This is the most corrupt agency to work for.

    Advice to ManagementAdvice

    My advice is to the FSD. Be careful who you hire and promote. Your rules suck, you change how TSA operate every other month, you want TSOs to go above and beyond their job yet your management team does nothing but surf Instagram, drool over all the women that is traveling and harass the employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Don't work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TSA (Transportation Security Administration)

    Pros

    The benefits are really good and training

    Cons

    Pay can be higher and management need training

    Advice to ManagementAdvice

    Horrible management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Starter job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at TSA (Transportation Security Administration)

    Pros

    It's an easy foot into the federal government. That's all.

    Cons

    You will learn that their is a culture that exists within the agency that aims to undercut you at every turn. Growth depending on your location is minimal. Salary is atrocious. Other federal agencies look down on you and make presumptions upon your character and work ethic based solely on the reputation of TSA.

    Advice to ManagementAdvice

    Unfortunately, upper management is the problem. Rather than trying to create job satisfaction and fix the highest turnover rate in the federal government they have learned that writing unjust punishment serves their own career aspirations much better.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Might be better off to keep looking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TSO (Transportation Security Officer) DTW Airport in Romulus, MI
    Current Employee - TSO (Transportation Security Officer) DTW Airport in Romulus, MI

    I have been working at TSA (Transportation Security Administration) full-time (more than 8 years)

    Pros

    Its a paycheck. Decent govt benefits. Meet someone new everyday.

    Cons

    You have to pay for parking, even though other govt agencies and private business provide for it. The union is a joke! Mgmt is only concerned with the throughput of passengers and not the actual mission of the job. That is until an overworked and overstressed employees makes a mistake. Mgmt is not proactive at all! Mgmt does not treat employees with dignity and respect as a whole. Check out all the pending litigation against the TSA for basic employee rights violations...

    Advice to ManagementAdvice

    Hire more people. Have a clear direction on policies and procedures.(Should be speaking with one voice)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

TSA (Transportation Security Administration) Photos

TSA Headquarters (Photo thanks to Flickr user jbpics4u All rights reserved.)
TSA Headquarters (Photo thanks to Flickr user jbpics4u All rights reserved.)

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