TSA (Transportation Security Administration)

  www.tsa.gov
  www.tsa.gov

TSA (Transportation Security Administration) Reviews

Updated December 6, 2014
Updated December 6, 2014
223 Reviews
2.4
223 Reviews
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TSA (Transportation Security Administration) Administrator John S. Pistole
John S. Pistole
97 Ratings

Review Highlights

Pros
  • Good pay for the work and good benefits (in 18 reviews)

  • It is pretty good pay for a job that is non-skilled labor (in 18 reviews)


Cons
  • When you first get hired with TSA, they want you to work part time (in 11 reviews)

  • Limited growth potential, work-life balance is very unbalanced towards work (in 6 reviews)

More Highlights

52 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Worst experience ever

    Former Employee - Tso
    Former Employee - Tso

    I worked at TSA (Transportation Security Administration)

    Pros

    Paycheck, benefits.., network, fmla, afternoon shifts

    Cons

    Everything else, mgmnt, neg atmosphere, poor morale, factory job, verbal abuse.

    Advice to ManagementAdvice

    None, they dgaf anyway.

    Doesn't Recommend
  2.  

    Couldn't wait to leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSA (Transportation Security Administration) full-time (more than 8 years)

    Pros

    The pay is good especially coming out of college
    Set schedule every six months

    Cons

    Management is out to get you, have to watch constantly what you say or do
    Testing every year that if you fail multiple times you're fired
    Bonuses that most won't get, mostly due to management not wanting to write up how you preformed during the last year

    Doesn't Recommend
    Neutral Outlook
  3.  

    Most corrupt agency to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tso in New York, NY
    Current Employee - Tso in New York, NY

    I have been working at TSA (Transportation Security Administration) as a contractor

    Pros

    Higher than minimum wage pay.

    Cons

    Management never see when you go above and beyond your job, but they always notice the smallest mistakes you might make. No room for growth unless you are kissing the manager's behind or sleeping with them (big thing going on at TSA). It's like HS here, and the supervisors are the bullies. TSOs are missing selectees, doing pat downs wrong, missing threats on the X-ray but yet they receive the highest grade score on their employer review? And others who do their job correctly and efficiently get the lowest score? Is there something I'm missing here?? This is the most corrupt agency to work for.

    Advice to ManagementAdvice

    My advice is to the FSD. Be careful who you hire and promote. Your rules suck, you change how TSA operate every other month, you want TSOs to go above and beyond their job yet your management team does nothing but surf Instagram, drool over all the women that is traveling and harass the employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Don't work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TSA (Transportation Security Administration)

    Pros

    The benefits are really good and training

    Cons

    Pay can be higher and management need training

    Advice to ManagementAdvice

    Horrible management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Starter job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at TSA (Transportation Security Administration)

    Pros

    It's an easy foot into the federal government. That's all.

    Cons

    You will learn that their is a culture that exists within the agency that aims to undercut you at every turn. Growth depending on your location is minimal. Salary is atrocious. Other federal agencies look down on you and make presumptions upon your character and work ethic based solely on the reputation of TSA.

    Advice to ManagementAdvice

    Unfortunately, upper management is the problem. Rather than trying to create job satisfaction and fix the highest turnover rate in the federal government they have learned that writing unjust punishment serves their own career aspirations much better.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Might be better off to keep looking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TSO (Transportation Security Officer) DTW Airport in Romulus, MI
    Current Employee - TSO (Transportation Security Officer) DTW Airport in Romulus, MI

    I have been working at TSA (Transportation Security Administration) full-time (more than 8 years)

    Pros

    Its a paycheck. Decent govt benefits. Meet someone new everyday.

    Cons

    You have to pay for parking, even though other govt agencies and private business provide for it. The union is a joke! Mgmt is only concerned with the throughput of passengers and not the actual mission of the job. That is until an overworked and overstressed employees makes a mistake. Mgmt is not proactive at all! Mgmt does not treat employees with dignity and respect as a whole. Check out all the pending litigation against the TSA for basic employee rights violations...

    Advice to ManagementAdvice

    Hire more people. Have a clear direction on policies and procedures.(Should be speaking with one voice)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    You'll never get anywhere unless your special

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tso
    Former Employee - Tso

    I worked at TSA (Transportation Security Administration) full-time (more than 5 years)

    Pros

    Good benefits, indoor job, insurance.

    Cons

    Watch your back. All about seniority, will tell tales on you, if you sneeze on the job some co-worker will make a big stink about it. Never room for advancement, unless you're one of the special ones. No pay significant pay increases. Schedules never change, mean and ungrateful management.

    Advice to ManagementAdvice

    Consider the harm you do to employees when you let them go for your own irresponsibility of not knowing how to do your own job.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Very stressful and unrealistic training expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tso in Kahului, HI
    Current Employee - Tso in Kahului, HI

    I have been working at TSA (Transportation Security Administration) full-time (less than an year)

    Pros

    Fairly decent pay for the type of work, and decent benefits. The classroom training and staff were very good, but it ends there. Most passengers at the airport were easy to deal with.

    Cons

    Very toxic negative environment. Not very many happy employees at the Maui airport. Worst checkpoint I have ever seen. Hot, noisy and claustrophobic. Entrenched Mgrs./supervisors with military background that were very rigid, lacked professionalism and people skills. After talking with many longtime employees, it was apparent there was little chance of moving up. Worst job ever !

    Advice to ManagementAdvice

    Hire some new supervisors that can better work with diverse backgrounds and not try to intimidate and ridicule new employees after only 1 week on the job. I have been working over 30 years. I don't need to be constantly micromanaged or treated like a kindergartner. I actually resigned without having another job. I think that speaks for itself. Good luck retaining quality employees in Hawaii.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    WORST JOB EXPERIENCE EVER!!!! STAY AWAY FROM THIS ORGANIZATION

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Security Officer in Billings, MT
    Current Employee - Transportation Security Officer in Billings, MT

    I have been working at TSA (Transportation Security Administration) full-time (more than 3 years)

    Pros

    The benefits (insurance, retirement, annual leave & sick leave) are the only saving grace of this job, and the primary reason many people choose to work here part time.

    Cons

    There is no intrinsic value or personal satisfaction from doing this job. You are treated like crap, and have no lotus of control over your working conditions, rotations, scheduling, and hours worked. The public does not appreciate what you do. In short, you become an overworked underling.

    Advice to ManagementAdvice

    Treat your employees like respectable human beings.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Most demeaning experience ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Security Officer in Bozeman, MT
    Current Employee - Transportation Security Officer in Bozeman, MT

    I have been working at TSA (Transportation Security Administration) part-time (more than 8 years)

    Pros

    I worked with some good people, and the benefits were OK

    Cons

    Management does not trust or respect it's employees. When you first get hired with TSA, they want you to work part time. After a year or so, they want to promote you to full time: and after a few more years they want to get rid you.

    It can be difficult to get the time off that you need.

    The hours that you work are variable, depending on "operational needs".

    Management is incapable of reforming and policing itself. They tend to promote employees who they are having relationships with, instead of promoting people who are the best qualified for positions based on experience, skills, education, etc.

    Advice to ManagementAdvice

    To senior management: Put educated and experienced people in high-level positions. The current management has no people skills, team building skills, common sense, compassion, and no level of trust with subordinates.

    Why not retain good employees, instead of driving them away?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

TSA (Transportation Security Administration) Photos

TSA Headquarters (Photo thanks to Flickr user jbpics4u All rights reserved.)
TSA Headquarters (Photo thanks to Flickr user jbpics4u All rights reserved.)

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