TTI Texas Reviews

28 Reviews
3.0
28 Reviews
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Paul E. Andrews Jr.
21 Ratings

8 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Horrific experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at TTI Texas full-time (more than 5 years)

    Pros

    Co-workers, great inventory, expansive product line

    Cons

    Branch managers useless, an HR nightmare. Abusive, environment. A lawsuit waiting to happen

    Advice to ManagementAdvice

    Listen to the people making the sales, they want you to profitable. Managers are ripping you off.

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    Time is Money, the Only way you'll make $ is working Overtime then only make less than 3/4 what your talents are worth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support Specialist in Fort Worth, TX
    Current Employee - Customer Support Specialist in Fort Worth, TX

    I have been working at TTI Texas full-time (more than 5 years)

    Pros

    Location, Reputation, Stable company, the cowrokers are friendly

    Cons

    Low Compensation, Very Weak Management ,inability to recognize and develop employees strengths, skills & abilities.No Leadership, Service years, And Strongly built friendshiips with supervisors & managers equals = PROMOTION for those who otherwise lack the skill set and experience to achieve such positions within any company Huge lack of planning on management's part when it comes to most business decisions, tti seems to place morbefore e emphasis on employee's amount of years worked instead of placing it where it belongs on the employee's talent's, skills , abilities, not on if they were adventurous enough to get out in the elements of an ice storm risking their life & countless others to come into work that day. Enablers of favortism and neputism within the work place, managers lack leadership skills, way too much micromanagement on people that don't need it and not any management of those people & departments who do need it they run wild , working when they want too and visiting and gossiping the remainder of the work day leaving their co workers to work overtime to carry the workload, alot of deparrment heads dump their responsibilities & duties off onto other areas and departments within the company that arent trained or qualified to be performing the work dumped on them. All Warehouse workers and superrvisor/ coordinators share a nasty attitude towrds customer service caring more about the comfort and ease of the warehouse than the satisfaction of the customer,meaning no one will go that extra step or mile to provide exceptional or outstanding service for the customer more times than not time is spent providing reasons for WHY the employees cant do something instead of finding ways to make it happen energy is very negative at both warehouse locations.Lack of confidentiality,even with the HR department and supervisors etc. if you have an issue or problem you might as well face it head on yourself or make it publicly known as this is what will happen after it'sdiscussed with a supervisor or hr personnel.The maturity level at this place of business is practically non-exsistent, jr. high level mentality is widely used thru out this company.Most all of the people there are firendly , caring and nice and ALL Just wasting their time with tti,they will never be paid what they are worth while employed here, the only ones that are paid decent are all of the longtime employees or very agressive bossy employess that dump their work off on others and they shouldnt even be allowed on the payroll as they drag the rest of the team down because they don;t carry their workload and management is too weak to address the issues and problems with this. Management lacks leadership skills and experience so much that their lack of action has lead to a hostile work environment for many departments due to allowing them being taken over and lead by the more aggressive, assertive and overbearing employees in the department, that aren't coordinators, supervisors or management. Clickish behavior and ideas , with little or no emphasis on Team work or Team focus. Perfection is not built by time alone, it's built on energy, abilty and Team efforts that in time lead to patience ,skills, experience and knowledge equalling perfection...

    Advice to ManagementAdvice

    RE EVALUATE Management's emphasis on Customer Service and the focus or goals tti professes to live by. Educate all tti managers, supervisors, & coordinators thru seminars, classes and training to make sure they are the right candidate for the job and not just being chosen for any other reason. otherwise your doing all empoloyees a huge disservice placing these unqualified individuals in postions they are not qualified or skilled to be in. IT's Time to put your foot down and stand up for the rights and privacy of others and stop condoning and participating in the employee grapevine or gossip circles. You have had many very talented professionals come thru the door only to leave with their talents and skills never having been noticed or used by tti, leaving these people to become a great asset to other well known companies which are competitors of tii.
    This is a Red Flag warning that tti doesn;t recognize employees by their job related experience, knowledge or skills and their pay level is reflective of this.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Nice facility, good company, out of touch management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Fort Worth, TX
    Former Employee - Anonymous Employee in Fort Worth, TX

    I worked at TTI Texas

    Pros

    Facility is nice, safe, comfortable.
    Technology is current and close to leading edge.
    OS software is current, but applications software is behind and "in house" is problematic.
    Pay is decent, but a little below market.
    Work life balance is generally good, but can be a challenge at times.

    Cons

    No formal performance review policy.
    Bonus is tenure based and so low, it's an insult.
    No regular raise schedule (see performance review)
    Upper management lacks understanding of current technology.
    ITIL methodology is shunned in favor of a reactive, "everything's on fire" mentality.
    Cuts costs everywhere possible, starting with employee benefits.
    Benefits? Not even close to being competitive.
    High turnover rate.

    Advice to ManagementAdvice

    Listen to your pool of knowledgeable, talented employees. They want you to succeed, but you are holding them back and running them off.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    This place is not what you think it will be when you start here, they don't base your wages by your experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Branch Coordinator/Changed to Operations Customer Support in Fort Worth, TX
    Current Employee - Branch Coordinator/Changed to Operations Customer Support in Fort Worth, TX

    I have been working at TTI Texas

    Pros

    The people throughout the company are nice, the offer medical insurance and denatl and vision, 401k plan

    Cons

    It's too clickish, the raises that are given are very minute, they don't base a performance raise on your performance it's based on length of service and who you know not what you know, the maturity level of the senior management and staff is very low on a high school or junior high level

    Advice to ManagementAdvice

    Start paying attention to the people and know exactly what their job details are before you decide to offer them a tiny rasise base it on on knowledge, skills and expertise, and just because your job isn't a physical one DOESN'T MEAN THAT YOUR NOT BUSY WORKING TO HELP BENEFIT THE COMPANY MORE than you would know! You try dealing with salespeople ALL DAY LONG

    Doesn't Recommend
    No opinion of CEO
  6.  

    Former Employee & Dream Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TTI Texas full-time (more than 3 years)

    Pros

    Nice employees
    Great for those who want to work 8-5
    Job security
    Great opportunities for those without college degrees

    Cons

    Benefits
    No room for advancement
    Management is secretive about everything almost to the point that it's "shady"
    No performance reviews till recently
    Pay

    Advice to ManagementAdvice

    Reward employess based on performance not tenure (hence performance reviews). Make sure you recognize and keep your stars aka pay them or someone else will. Management needs to be more open with their employees.

    Noticed that they will disregard employees who have been top performers for years and then when one bad year comes around they expect them to live off base salary which is a joke. (Advice: what's one year guarantee to keep a great employee vs. him/her leaving for the competition only to later steal business worth 10x this.)

    Pay is beyond horrible for the amount of money brought in. They tell everyone pay raises come from selling more. Cut commission rates after a great year to cap you.

    They have very intelligent young professionals who could really strive in the company if given the opportunity and given responsibility but they choose to ignore them and then they all leave hence why the college training program has been a flop.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    NOT what was described in interview; or the "family" atmosphere decribed by HR.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Hourly Branch Employee
    Current Employee - Hourly Branch Employee

    I have been working at TTI Texas

    Pros

    There are some people within the organization trying to do the right thing and are hard workers.
    I thought that because this was a Berkshire Hathaway Company it would be run like a well oiled machine. WRONG. Alot of employees that have alot of years under their belt are just stuck in bad habits and are unwilling to share "best practices".

    Cons

    Management within the Branch uses their personal feelings on a regular basis to promote their own agenda instead of what is best for the business.They allow nasty employees to disrespect coworkers on a regular basis (in fact instigate it). Very little training for "lower level employees". (Unless those employees are part of the "click").

    Advice to ManagementAdvice

    PLEASE see what is going on within your branches instsead of just looking at numbers. Alot of your PMs are nasty control freaks and managers are runaway trains breaking the moral of wonderful people.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Too Many Chiefs, Not enough Indians

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Programmer Analyst
    Former Employee - Programmer Analyst

    I worked at TTI Texas

    Pros

    Stability, job security; Job will get you in the door and get you ready for a move to another company.

    Cons

    Workers that were internally promoted to management positions, thus learning on the job. For instance, vp started in warehouse and a pm started at helpdesk. After exhibiting oppressive management skills and running alot of good people off, they were then required to take some courses to improve their skills, style and approach. They still hold their respective titles. Some managers within the dept have held senior level positions and then they were demoted so now everyone wonders what they really do besides come over to your desk and ramble on about their kids, fishing etc...Rarely do they hire seasoned pros for important positions. One director had an uncle at the company at one point and sure enough he was springboarded into a dir position faster than anyone in recent history. There is a female manager that took 2 other female workers under her wing, trained them to be vicious and oppressive and then got them both either a lead or pm position. Both of these women are not respected because of the way they treat people. It's not fun to work with any of these women.

    Advice to ManagementAdvice

    After leaving TTI I found what a blessing it was to work for a company that really cares. TTI needs to focus it's efforts on treating it's employees with the utmost respect. TTI needs to implement creative benefits that allow the employee the have the best flexibility. TTI needs to train their management to treat everyone like a person, like saying hello or praising them for their achievements.

    Doesn't Recommend
    Approves of CEO
  9.  

    "Good 'Ole Boys"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Representative
    Current Employee - Account Representative

    I have been working at TTI Texas

    Pros

    Actual job is pretty good if you are good at selling. Nice people to work with!

    Cons

    Commission structure is a rip off! If you can talk sports with the guys you have nothing to worry about!

    Advice to ManagementAdvice

    Start paying your employees what they are worth!

    Doesn't Recommend
    No opinion of CEO

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