TUI Travel Reviews

Updated July 30, 2015
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4.0
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TUI Travel CEO Peter Long
Peter Long
8 Ratings

Pros
  • Being able to move around the world to different locations is fantastic (in 3 reviews)

  • international working environment (in 4 reviews)

Cons
  • Senior management does not support or provide enough resources to allow employees to do a great job (in 3 reviews)

  • Brands and different companies under main holding company tended to be convoluted (in 4 reviews)

More Pros and Cons

23 Employee Reviews

Sort: Popular Rating Date
  1. Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TUI Travel full-time

    Pros

    Very good benefits for employees

    Cons

    Pay levels vary for work performed


  2. Helpful (4)

    An international experience with many exciting challenges

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Support Manager
    Current Employee - Commercial Support Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TUI Travel full-time (More than a year)

    Pros

    - international working environment - opportunity to develop and try many different types of roles - dynamic and result driven company

    Cons

    - as it is a large organisation, the internal politics can be inefficient and time consuming - although it is an international environment it is still challenging to move roles across businesses if you do not know the right people. (HR have limited visibility, motivation to work across businesses and markets)

    Advice to Management

    - continue to challenge yourselves - evaluate/analyse cost savings and actions better and understand what their long term impact will be for the business


  3. Great company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a truly great company to work for - great environment, great people to work for and with and a brilliant benefits package.

    Cons

    Career progression aspirations need to be actioned more proactively and frequently.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great fun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at TUI Travel full-time

    Pros

    Great team atmosphere- everyone busy and focused, but still making time to help each other out. Good travel concessions.

    Cons

    I found it difficult to get one to ones/ feedback etc, with meetings often being cancelled due to operational pressures.


  6. Some great managers, unfortunately not mine!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Service Delivery in Luton, East of England, England (UK)
    Former Employee - IT Service Delivery in Luton, East of England, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TUI Travel full-time (More than a year)

    Pros

    Pension, holiday concessions, training courses, some very good honest hard working people, the odd great supportive managers

    Cons

    People have to leave for their to be a chance of career progression, even then unfortunately the obvious people for the job get passed over. I had a terrible manager who made my life hell and was totally unsupportive. That led inevitably to my departure. Which is sad because I loved it and enjoyed my role. Despite raising concerns, nothing was done so why should I continue to suffer. Senior management did try to retain me but no money could've made me stay to continue working for a complete incompetent who is a robot and can only see things in black or white, zero interpersonal skills.

    Advice to Management

    Start the process of retention before people have already decided to leave.


  7. Good, but not great. Competitive benefits but offices are uninspiring and little culture.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gatwick, England (UK)
    Current Employee - Anonymous Employee in Gatwick, England (UK)
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at TUI Travel full-time (More than a year)

    Pros

    Good benefits and competitive salary, generally good atmosphere in office, nice people to work with, great internal communications. Working hours are great. Working for TUI Travel is working for a market leader

    Cons

    Hierarchical system means it is very difficult to get things done. Location of offices isn't great. Very political environment. Salary reviews are rubbish. Little company culture or social life due to location.

    Advice to Management

    Internal sign off is a nightmare and slows down the rate of movement across the company


  8. Had to leave as was not granted holiday for 18 months.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Holiday Advisor in Playa del Carmen (Mexico)
    Former Employee - Holiday Advisor in Playa del Carmen (Mexico)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TUI Travel full-time (More than a year)

    Pros

    Location, training, availability of management, chance to learn different job skills and even another language.

    Cons

    I worked for 18 months with one day off a week, no weekend, no holidays and became completely exhausted- when I asked for a weeks unpaid leave it was not granted! Our manager said this was because we were not hitting target as a resort- no wonder-none of us had had a break!

    Advice to Management

    I believe after I left the reps in Mexico were thereafter given holidays, please ensure this keeps happening!


  9. Very good experience overall but recent changes make it difficult to consider as a long-term career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Resort Team Leader in Fethiye, Mugla (Turkey)
    Former Employee - Resort Team Leader in Fethiye, Mugla (Turkey)
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at TUI Travel full-time (More than 3 years)

    Pros

    You get the feeling that you are an important part of the company, no matter what role you are in. Management make sure that you get recognised and rewarded for good work and there are always opportunities to progress in the company. There is a great lifestyle away from work and you get to see and experience some amazing places around the world, not to mention all of the people you will meet along the way.

    Cons

    The job can be quite demanding and in some resorts you can find yourself really stretched due to staff shortages. Some managers will get stuck in and help out with any task but others can be very distant and leave some team members neglected.

    Advice to Management

    Make sure that management are prepared to help out at lower levels when required.


  10. one of the best companies to work for..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Luton, East of England, England (UK)
    Current Employee - Systems Analyst in Luton, East of England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TUI Travel full-time (More than a year)

    Pros

    work culture, training, professional i.e career growth, learning, people

    Cons

    i have been enjoying the work at TUI

    Advice to Management

    NA


  11. Good Fun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Overseas Holiday Advisor in Salou (Spain)
    Former Employee - Overseas Holiday Advisor in Salou (Spain)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TUI Travel full-time (More than a year)

    Pros

    Sun and more often than not, sea and sand....The initial training is fantastic as soon as you get to your destination or even if you have training at a different venue. Once you then get to your resort you get a fantastic overview of the whole resort and all the excursions you are going to sell as you get to go on them all before you start selling! Once you are out in your resort and within your team you become a new family and everyone is there to help each other but also to have fun with work. You get to meet some fantastic people who can even be your guests. You get to know people very well over a short space of time as you are constantly seeing and chatting to them. Being able to move around the world to different locations is fantastic. If you get all the right results throughout the season you can also often get to choose where you really want to go for the following season(s).

    Cons

    The living arrangements can often be less than expected. You can often be overlooked for the good work that you put in and rewards that are supposed to be given are often overlooked and forgotten. Also some management can not listen to your needs and preferences when you have a certain type of work you would like to do in a resort they may not listen and not give you your preferences. The caps on commission can be disheartening as when you hit the top bracket you have no incentive to keep on going above as there is little to no incentive to do so.

    Advice to Management

    Listen more to your staff as often if preferences are given to staff they can be much happier and work much better. Also living accommodation should be looked at in a lot of resorts to check if they are still adequate for modern living as many I have been placed in are not! HA commission should match that of the 2wentys reps as there would be much more incentive to not stop at 20% above target as there is only £10 more per 10% above - There is no point trying to get any higher which is a poor way to run the business as the more money we bring in even if you do give us more money the more you will earn.



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