TUI Travel

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TUI Travel Reviews

Updated August 11, 2014
Updated August 11, 2014
52 Reviews

3.3
52 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TUI Travel CEO Peter Long
Peter Long
15 Ratings

Review Highlights

Pros
  • Being able to move around the world to different locations is fantastic (in 3 reviews)

  • international working environment (in 4 reviews)


Cons
  • Brands and different companies under main holding company tended to be convoluted (in 4 reviews)

  • Firstly location (Luton - need I say more) (in 4 reviews)

More Highlights

18 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    An international experience with many exciting challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Support Manager
    Current Employee - Commercial Support Manager

    Pros

    - international working environment
    - opportunity to develop and try many different types of roles
    - dynamic and result driven company

    Cons

    - as it is a large organisation, the internal politics can be inefficient and time consuming
    - although it is an international environment it is still challenging to move roles across businesses if you do not know the right people. (HR have limited visibility, motivation to work across businesses and markets)

    Advice to ManagementAdvice

    - continue to challenge yourselves
    - evaluate/analyse cost savings and actions better and understand what their long term impact will be for the business

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good, but not great. Competitive benefits but offices are uninspiring and little culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Gatwick, England (UK)
    Current Employee - Anonymous Employee in Gatwick, England (UK)

    Pros

    Good benefits and competitive salary, generally good atmosphere in office, nice people to work with, great internal communications.

    Working hours are great.

    Working for TUI Travel is working for a market leader

    Cons

    Hierarchical system means it is very difficult to get things done. Location of offices isn't great. Very political environment. Salary reviews are rubbish. Little company culture or social life due to location.

    Advice to ManagementAdvice

    Internal sign off is a nightmare and slows down the rate of movement across the company

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Had to leave as was not granted holiday for 18 months.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Holiday Advisor  in  Playa del Carmen (Mexico)
    Former Employee - Holiday Advisor in Playa del Carmen (Mexico)

    Pros

    Location, training, availability of management, chance to learn different job skills and even another language.

    Cons

    I worked for 18 months with one day off a week, no weekend, no holidays and became completely exhausted- when I asked for a weeks unpaid leave it was not granted! Our manager said this was because we were not hitting target as a resort- no wonder-none of us had had a break!

    Advice to ManagementAdvice

    I believe after I left the reps in Mexico were thereafter given holidays, please ensure this keeps happening!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great experience for young people looking to work abroad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chalet Host  in  Les Deux Alpes (France)
    Former Employee - Chalet Host in Les Deux Alpes (France)

    Pros

    Provides the opportunity to work with like-minded people in some of the best winter and summer holiday destinations in Europe and beyond.
    Necessities ranging from accommodation to insurance are arranged for you prior to departure so you don't have to worry.
    Interacting with a wide range of guests allows you to make a lot of new friends.

    Cons

    Often work long, hard hours and following the deductions receive very little income. Not a problem if you are are happy just about breaking even but definitely not a money maker!

    Advice to ManagementAdvice

    Ensure in-resort managers make the effort to integrate with their team. The knowledge that you are working for a manager that you like and who cares about you provides inspiration when the going gets tough.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Very good experience overall but recent changes make it difficult to consider as a long-term career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resort Team Leader  in  Fethiye, Mugla (Turkey)
    Former Employee - Resort Team Leader in Fethiye, Mugla (Turkey)

    Pros

    You get the feeling that you are an important part of the company, no matter what role you are in. Management make sure that you get recognised and rewarded for good work and there are always opportunities to progress in the company. There is a great lifestyle away from work and you get to see and experience some amazing places around the world, not to mention all of the people you will meet along the way.

    Cons

    The job can be quite demanding and in some resorts you can find yourself really stretched due to staff shortages. Some managers will get stuck in and help out with any task but others can be very distant and leave some team members neglected.

    Advice to ManagementAdvice

    Make sure that management are prepared to help out at lower levels when required.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Good Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Overseas Holiday Advisor  in  Salou (Spain)
    Former Employee - Overseas Holiday Advisor in Salou (Spain)

    Pros

    Sun and more often than not, sea and sand....The initial training is fantastic as soon as you get to your destination or even if you have training at a different venue. Once you then get to your resort you get a fantastic overview of the whole resort and all the excursions you are going to sell as you get to go on them all before you start selling!
    Once you are out in your resort and within your team you become a new family and everyone is there to help each other but also to have fun with work.
    You get to meet some fantastic people who can even be your guests. You get to know people very well over a short space of time as you are constantly seeing and chatting to them.
    Being able to move around the world to different locations is fantastic. If you get all the right results throughout the season you can also often get to choose where you really want to go for the following season(s).

    Cons

    The living arrangements can often be less than expected. You can often be overlooked for the good work that you put in and rewards that are supposed to be given are often overlooked and forgotten.
    Also some management can not listen to your needs and preferences when you have a certain type of work you would like to do in a resort they may not listen and not give you your preferences.
    The caps on commission can be disheartening as when you hit the top bracket you have no incentive to keep on going above as there is little to no incentive to do so.

    Advice to ManagementAdvice

    Listen more to your staff as often if preferences are given to staff they can be much happier and work much better. Also living accommodation should be looked at in a lot of resorts to check if they are still adequate for modern living as many I have been placed in are not!
    HA commission should match that of the 2wentys reps as there would be much more incentive to not stop at 20% above target as there is only £10 more per 10% above - There is no point trying to get any higher which is a poor way to run the business as the more money we bring in even if you do give us more money the more you will earn.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    This job opened up so many great opportunities for me to explore, learn and develop through an amazing summer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Children's Representative  in  Cales de Majorca (Spain)
    Former Employee - Children's Representative in Cales de Majorca (Spain)

    Pros

    You can travel the world and meet some amazing people!

    Cons

    Being away from home and the accommodation wasn't anything to shout about!

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Very effcient, very corporate, a company that seems to care about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Exe  in  Luton, East of England, England (UK)
    Former Employee - Marketing Exe in Luton, East of England, England (UK)

    Pros

    Efficient structure,
    Entertainment in head office
    Visionary

    Cons

    Pay
    personal growth
    company culture is ageing, not as suitable for younger 'go employees'

    Advice to ManagementAdvice

    more opportunities needed for growth in that it's quite difficult to progress, so opportunities are more likely else where

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    TUI Travel. The leading travel and tourism corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great learning of modern management in a multinational

    Cons

    Internal politics, salary and benefits low

    Advice to ManagementAdvice

    Restructuring is common at TUI, so if stability is what you want, maybe not your kind of employer

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Good company to start with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Executive - Spanish Market  in  Palma (Spain)
    Former Employee - Product Executive - Spanish Market in Palma (Spain)

    Pros

    Multicultural enviroment, wonderful Christmas parties, well known and reputable company, the business is growing every year, competitive salary.

    Cons

    You feel like you are a number.

    Recommends
    Positive Outlook
    Approves of CEO

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