Taco Bell Reviews

Updated October 19, 2014
Updated October 19, 2014
664 Reviews
3.1
664 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Taco Bell CEO Greg Creed
Greg Creed
275 Ratings

Review Highlights

Pros
  • You can get free food, freedom to make your own flexible schedule (in 54 reviews)

  • They allow a flexible schedule, company values and they are understanding of personal life (in 42 reviews)


Cons
  • always on your feet no breaks, always dealing with customers, very long hours at times (in 28 reviews)

  • Management is lazy and the pay is minimum wage for nearly every other employee (in 26 reviews)

More Highlights

229 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    its ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Taco Bell full-time

    Pros

    the pay is good for fast food

    Cons

    working 50 hours a week

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Long hours, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager
    Current Employee - Shift Manager

    I have been working at Taco Bell full-time (more than an year)

    Pros

    Taco Bell definitely provides experience for anyone moving into management

    Cons

    Long hours, low pay for lower-level managers. Moving up can take some time.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Hard Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RGM in Cincinnati Amf, OH
    Former Employee - RGM in Cincinnati Amf, OH

    I worked at Taco Bell full-time (more than 3 years)

    Pros

    You run your own business

    Cons

    Don't care about employees

    Advice to ManagementAdvice

    Give more labor hours and invest in your employees not another steamed and grilled item.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Meh...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager in Missoula, MT
    Former Employee - Shift Manager in Missoula, MT

    I worked at Taco Bell full-time (more than an year)

    Pros

    This is an okay job if you're young. Good opportunity for advancement. Since the turnover rate is high, moving up in the company isn't difficult. Free food if daily drive thru goals are met.

    Cons

    Unless you're still in high school or really set on moving up in the company, the low wages make this job not worth it.

    Advice to ManagementAdvice

    Since the idea of raising the minimum wage to $15 is absolutely obserred, consider giving out quarterly bonuses.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Fast pace job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RGM in Omaha, NE
    Current Employee - RGM in Omaha, NE

    I have been working at Taco Bell full-time (more than an year)

    Pros

    Opportunity diversity develop a strong work ethic

    Cons

    Long hours no life work balance specially for managers

    Advice to ManagementAdvice

    Pay your salaried manager a bit more because when you divided the 60 hours to 70 hours they work weekly by their salary, they are not making anything if not just a bit more than their hourly crew. Given the job is stressful you want to give them something that makes up for their trouble.

    Recommends
    Positive Outlook
    Disapproves of CEO
  7.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Taco Bell Cashier in Southaven, MS
    Former Employee - Taco Bell Cashier in Southaven, MS

    I worked at Taco Bell part-time (more than an year)

    Pros

    Many hours, flexible schedules, time goes by fast, discounted food, quick hiring process

    Cons

    Working with people that have nasty attitudes in both the employees and customers. Working drive through by yourself on a Friday night. Minimum wage. Overworked. Cleaning the restrooms. Closing the store.

    Advice to ManagementAdvice

    Remember that employees are not machines but people.

    No opinion of CEO
  8.  

    Great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Training Manager in New York, NY
    Current Employee - Market Training Manager in New York, NY

    I have been working at Taco Bell full-time (more than 8 years)

    Pros

    You make you own schedule, work with a very diverse crew, benefits are the normal, bonuses are great but very challenging to achieve.

    Cons

    10+ hour days 5 days a week, too many surprise audits that never point out the positive only the negative, always cutting back on allowed hours for the rest of team which puts you to work in positions that are at team member level such as making food, taking orders filling in for gaps that are affecting costumers and that makes it impossible to even get a break for more than 5 minutes

    Advice to ManagementAdvice

    Advice the area coaches that micromanaging so much is making their RGMS lose their passion for the business, they need to give more positive feedback on the things that are good and improving in the restaurant.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Horrid hours, zero breaks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Taco Bell

    Pros

    decent pay, paid vacation, paid sick days, opportunity for bonuses every period unless you fail CORE

    Cons

    working upwards of 11 hours per shift with no breaks, insubordination from unenthusiastic employees who don't take their job seriously, rude customers

    Advice to ManagementAdvice

    hire more people so management doesn't have to take the brunt of understaffing issues resulting in unhappy customers and employees

  10.  

    Depends on who your coworkers are if it's good or bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Champion in Huntley, IL
    Current Employee - Service Champion in Huntley, IL

    I have been working at Taco Bell part-time (more than an year)

    Pros

    Managers were typically lenient and understanding. The work is not hard most of the time, although when there is too much to do at once it's very overwhelming. When working with the right people it can be fun!

    Cons

    When you work with the wrong people it can be completely awful! Taco Bell chooses to under staff and put a lot of work on one person a lot of the time. Then it's a nightmare, but luckily it's not the kind of job that stays with you when you leave.

    Advice to ManagementAdvice

    The scripts to follow make drive thru a nightmare, and usually angers most customers. They want to get there food and leave and they don't want me to ask how they are doing or if it looks right on the screen. They treat us like we're being idiots for asking. I see more and more angry customers simply because of this.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Drive Thru Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Taco Bell Overnight Drive-thru Cashier/Closer in South Bend, IN
    Former Employee - Taco Bell Overnight Drive-thru Cashier/Closer in South Bend, IN

    I worked at Taco Bell part-time (less than an year)

    Pros

    Assistant manager and Manager were really nice people. I could always ask them for help.

    Cons

    The hours are volatile. The midnight shift is tiring. Drama between co-workers can arise every now and then.

    Recommends
    Neutral Outlook
    No opinion of CEO

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