86% of the CEO
1 person found this helpful
I worked at TakeLessons full-time for less than a year
Pros – Takelessons is a call center in a great location. Also, they were occasionally flexible with regards to scheduling shifts. Takelessons will also let you take on huge amounts of additional responsibility, pay is a different story, but none the less… A large amount of the people that work at takelessons are nice and it seemed most had college degrees, which was surprising to me for a call center. At the end of the day, takelessons is a company that facilitates music lessons which is cool.
Cons – Takelessons is a music related call center that doesn't even have any music playing in the office! You have to pay for parking and you can barely even fit in your cubicle. It's a glorified call center lacking any legitimate career opportunities, not to mention any monetary upward mobility. Takelessons is open 7 days a week so you have to work weekends and rarely, if ever get a weekend, much less 2 days in a row off.
The cult-like "fun culture" takelessons worked so hard to create is seemingly being replaced with a much more corporate one. My overall experience at takelessons felt more like a high school, rumor mill, roller coaster than a job, and I was considered one of the "cool kids" if not the "coolest". Oh, and I'm not totally sure but I'm pretty sure you have to be good looking to even be considered.
Advice to Senior Management – Get more feedback from the call center side; the people in the trenches. Often times a great business idea on paper does not mean it's anything more than just a great idea. Don't try to grow too fast, get overhead down, and really look at overall morale.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-09-06 18:22 PDT
I worked at TakeLessons as a contractor
Pros – The company requires teachers to be very organized and have background checks which is great for the students. The customer service side is great and I love that they take care of the business side of running a studio. It has been very helpful for me to add more students to my teaching studio to fill in the gaps and give me more experiance while I build my private studio. However, it is only a means to an end and I'm looking to get out of using takelessons when I am able to open up those spots for my own private students.
Cons – For the amount of money Takelessons.com takes from students I think the teachers, who do the brunt of the work and ARE the bread and butter of the company, should be paid more. As it stands, teachers are paid less than 50% of what the company brings in per lesson and on top of that, the company does not provide regular performance opportunities for their students, at least in my area. So, that is then something the teacher has to do on their own, which we do because we care.
Advice to Senior Management – Pay your teachers at least 50% of what you bring in per lesson if not more AND create regular performance opportunities for ALL locations takelessons has business in.
Yes, I would recommend this company to a friend
2012-09-19 17:11 PDT
2 people found this helpful
I have been working at TakeLessons
Pros – They do your scheduling for you. The people you encounter are generally very awesome. The pay is decent and the hours are flexible.
Cons – They do your scheduling for you (it's hard to deal with a middle man). The company is really kinda stingy and if someone cancels a lesson in the week, the company doesn't pay you, but still manages somehow to keep the lesson money. The pay is no where near what one could make and the lesson prices are really unfair to the students. Often times the travel to the students is further than convenient and sometimes not even worth it. The management also says that they'll do things and unless you keep pestering them, they don't do it and in my experience blame it off on someone they asked to do the task.
Advice to Senior Management – Be more clear about positions you're creating. Pay your teachers better. Follow through on getting back to teachers after they give you the advice you asked for from them and tell them that you'll bring it up at the next meeting. Take the teachers seriously. Create more programs to reach out to people who may not be able to afford your exorbitant prices.
No, I would not recommend this company to a friend
2011-04-01 19:30 PDT
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